Raphael Konno

Research And Development Coordinator at Altatech Soluções em Tecnologia
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Contact Information
us****@****om
(386) 825-5501
Location
Londrina, Paraná, Brazil, BR
Languages
  • Português Native or bilingual proficiency
  • Inglês Professional working proficiency
  • Espanhol Professional working proficiency

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Credentials

  • Liderança: práticas de gestão e melhorias
    Alura
    Jun, 2022
    - Oct, 2024
  • Agilidade: promovendo a transformação ágil
    Alura
    May, 2022
    - Oct, 2024
  • Grafana e Telegraf: Monitoramento em tempo real
    Alura
    May, 2022
    - Oct, 2024
  • Liderança: aprendendo sobre a missão e propósito de liderar pessoas
    Alura
    May, 2022
    - Oct, 2024
  • Docker Swarm: Orquestrador de containers
    Alura
    Apr, 2022
    - Oct, 2024
  • Docker: criando e gerenciando containers
    Alura
    Mar, 2022
    - Oct, 2024
  • HTTP: Entendendo a web por baixo dos panos
    Alura
    Mar, 2022
    - Oct, 2024
  • NGINX Parte 2: Performance, FastCGI e HTTPS
    Alura
    Mar, 2022
    - Oct, 2024
  • NGINX: Servidor Web, Proxy Reverso e API Gateway
    Alura
    Mar, 2022
    - Oct, 2024
  • UML introdução: modelagem de soluções
    Alura
    Jan, 2022
    - Oct, 2024
  • Bitdefender Certified Technical Specialist
    Bitdefender
    Jun, 2021
    - Oct, 2024
  • NSE 2 Network Security Associate
    Fortinet
    May, 2021
    - Oct, 2024
  • NSE 3 Network Security Associate
    Fortinet
    May, 2021
    - Oct, 2024
  • NSE 1 Network Security Associate
    Fortinet
    Apr, 2021
    - Oct, 2024

Experience

  • Altatech Soluções em Tecnologia
    • Brazil
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Research And Development Coordinator
      • Jun 2022 - Present

      • Management and adoption of Agile methodologies.• Team leadership focused on people and management methodologies. • Development of automation products and solutions for infrastructure.• Research of new technologies and solutions.• Technological revitalization.

    • Information Technology Infrastructure Analyst & Research and Development
      • Aug 2021 - Jun 2022

      • Management and adoption of projects frameworks.• Creation of internal processes documentation.• Research for new tools and products.• Adoption of open-source tools to increase IT view of the environment.• Creation of videos documentations to teach good practices and how to use specified resources.

    • Information Technology Infrastructure Analyst
      • Apr 2021 - Aug 2021

      • Analysis and treatment of requests, incidents, problems, and third-level support.• Creating and managing users in Active Directory.• Actions of predictability and monitoring of the environment.• Revitalization of technological environment.• Creation of internal documentation methodology.• Virtualized environment management.• Bitdefender environment management.

  • Vikstar
    • Brazil
    • Telecommunications
    • 1 - 100 Employee
    • Information Technology Infrastructure Analyst
      • Feb 2020 - Apr 2021

      • Direct administration of 22,000 objects in Active Directory, 180 servers distributed over 4 sites (Londrina, São Paulo, Teresina and Votuporanga).• Project to revitalize the environment, redoing domain controllers for Windows Server Core, adoption of Dell Remote Controller, adaptation of the Linux environment and automation of routines with Ansible.• Sophos antivirus management.• Responsible for the analysis metrics of all technology teams, such as the creation of reports for QMS and ISO.• Implementation of Microsoft Teams.• Responsible for direct administration of Office 365, Windows Deployment Server, imaging systems and Windows Server Update Services.

    • Information Technology Infrastructure Analyst
      • Nov 2018 - Feb 2020

      • Analysis and treatment of requests, incidents, problems and third level support. • Creating and managing users in Active Directory. • Responsible for the approval of applications, processes and services.• Creation of internal documentation methodology.

    • Information Technology Infrastructure Assistant
      • Oct 2015 - Dec 2018

      • Analysis and treatment of requests, incidents,problems and second level support. • Process automation, application troubleshooting, software approval metrics, analysis and process documentation.

    • Telemarketing Operator
      • Jan 2015 - Oct 2015

      • Customer service.• Resolution of requests, financial agreements and actions relevant to the area of ​​expertise.

Education

  • Pontifícia Universidade Católica do Paraná
    Bachelor of Technology - BTech, Computer Systems Analysis
    2021 - 2023

Community

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