Experience

LondonHelp4U

• United Kingdom
• Legal Services
• 1 - 100 Employee

• Office Admin/Bookkeeper

  • 2020 - Present

  Major Responsibilities: As an Office Admin/Bookkeeper, I perform day-to-day accounting tasks, such as financial reporting, general ledger entries, creating invoices, preparing tax returns, and processing payments and accounts payable/receivable. I develop system to account for financial transactions by establishing chart of accounts; defining bookkeeping policies and procedures. Ensure and maintained backup receipts/invoices record of all bank and credit card payments. I utilise telephone and email communication systems, while maintaining and ordering office supplies. I reconcile company's financial records to ensure financial statements accuracy. I prepare financial reports by collecting, analysing, and summarising accounting for information. Furthermore, I provide support in HR management, while managing end-to-end bookkeeping operations and maintaining a smooth flow of payroll. Key Contributions:  Managed to reduce the company's costs last year by 15%. by renegotiating contracts with existing suppliers, researching for new one and getting good better deals than previous, and cutting down unnecessary costs. * Improved the recovery of late payers and debtors by 30%. * Achieved a perfect pass on ISO 9000 last year without any errors. * Achieved a perfect pass on ISO 9000 last year without any errors. Show less



Shoe Zone Retail Limited

• United Kingdom
• Retail
• 300 - 400 Employee

• Branch Manager

  • 2015 - 2020

  Major Responsibilities: Within this job role, I delivered exceptional assistance to Area Manager and executed various tasks. I have identified areas for improvement and recommended corrective actions to address challenges and capitalise on growth opportunities. I have provided counselling, consultation, and guidance to employees to ensure customer satisfaction. I have enhanced workplace efficiency, while ensuring and implementing health and safety measures. I have hired, coached, and developed staff with a focus to increase store productivity. Furthermore, I remained informed and updated on current stock and offers. Key Contributions: * Promoted company vision by successfully managing visual merchandising. * Increased turnover of the shop by 7% as compared to the prior year. * Decreased loss/theft by 15% as per auditors’ reports. Show less



Grupo Lider

• Brazil
• Retail
• 100 - 200 Employee

• Admin Manager/Accounts Supervisor

  • 2006 - 2015

  Major Responsibilities: During this job position, I have performed to support sales teams and stand up against the competition. I have ensured smooth and proper flow of information within company to facilitate business functions. I have confirmed optimal productivity by working with colleagues. I have collaborated with customer service and product development departments to enhance overall customer experience. I have evaluated staff performance and provided coaching and mentoring to ensure optimum performance. I have streamlined organisational processes through planning and coordination of management procedures and systems. Key Contributions: * Achieved ultimate client retention by establishing and maintaining long-term trusting relationships with clients. * Successfully completed projects for fire plumbing and swage of Branch; identified best deals through negotiations and quoting on various supplier along the country. Additional experience as Personal Assistant at Cristal Building Solutions Ltd, London Show less