Raphael Pereira
Senior Account Manager at Smily, formerly BookingSync- Claim this Profile
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French Native or bilingual proficiency
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English Full professional proficiency
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Portuguese Limited working proficiency
Topline Score
Bio
James Cassidy
Raphael is a thoroughly professional Account Manager, with high intelligence, excellent experience and exceptional skills in customer success account management, portfolio and account analysis, relationship building, influencing customer behaviour improvement, delivery against KPI and business Targets, and internal stakeholder relationship building and management. I cannot recommend Raphael highly enough based on his years of delivery for HomeAway/Vrbo/Expedia in the French-speaking market, and for the pleasure it was to have him in my team. Raphael built strong relationships with his colleagues, and worked hard to successfully deliver high quality results for the business consistently over the last 3 years.
Daniel Cumpsty
I am happy to recommend Raphael. He was a good employee and we were genuinely sad to see him leave us. He absorbed our training and mentoring extremely well, and was diligent and approachable in the execution of his role as a recruiter. He was also successful, especially given the short time that he was with the company, and I believe that he could succeed in a variety of client-facing roles. He is now looking for a role outside of recruitment, however I do believe that he would agree with me that his time in recruitment, and in particular with Universe Technology, will nevertheless provide him with an insight and ability that can be easily transferred to other roles. I wish him all the best and hope that he keeps in touch with the friends that he made here.
James Cassidy
Raphael is a thoroughly professional Account Manager, with high intelligence, excellent experience and exceptional skills in customer success account management, portfolio and account analysis, relationship building, influencing customer behaviour improvement, delivery against KPI and business Targets, and internal stakeholder relationship building and management. I cannot recommend Raphael highly enough based on his years of delivery for HomeAway/Vrbo/Expedia in the French-speaking market, and for the pleasure it was to have him in my team. Raphael built strong relationships with his colleagues, and worked hard to successfully deliver high quality results for the business consistently over the last 3 years.
Daniel Cumpsty
I am happy to recommend Raphael. He was a good employee and we were genuinely sad to see him leave us. He absorbed our training and mentoring extremely well, and was diligent and approachable in the execution of his role as a recruiter. He was also successful, especially given the short time that he was with the company, and I believe that he could succeed in a variety of client-facing roles. He is now looking for a role outside of recruitment, however I do believe that he would agree with me that his time in recruitment, and in particular with Universe Technology, will nevertheless provide him with an insight and ability that can be easily transferred to other roles. I wish him all the best and hope that he keeps in touch with the friends that he made here.
James Cassidy
Raphael is a thoroughly professional Account Manager, with high intelligence, excellent experience and exceptional skills in customer success account management, portfolio and account analysis, relationship building, influencing customer behaviour improvement, delivery against KPI and business Targets, and internal stakeholder relationship building and management. I cannot recommend Raphael highly enough based on his years of delivery for HomeAway/Vrbo/Expedia in the French-speaking market, and for the pleasure it was to have him in my team. Raphael built strong relationships with his colleagues, and worked hard to successfully deliver high quality results for the business consistently over the last 3 years.
Daniel Cumpsty
I am happy to recommend Raphael. He was a good employee and we were genuinely sad to see him leave us. He absorbed our training and mentoring extremely well, and was diligent and approachable in the execution of his role as a recruiter. He was also successful, especially given the short time that he was with the company, and I believe that he could succeed in a variety of client-facing roles. He is now looking for a role outside of recruitment, however I do believe that he would agree with me that his time in recruitment, and in particular with Universe Technology, will nevertheless provide him with an insight and ability that can be easily transferred to other roles. I wish him all the best and hope that he keeps in touch with the friends that he made here.
James Cassidy
Raphael is a thoroughly professional Account Manager, with high intelligence, excellent experience and exceptional skills in customer success account management, portfolio and account analysis, relationship building, influencing customer behaviour improvement, delivery against KPI and business Targets, and internal stakeholder relationship building and management. I cannot recommend Raphael highly enough based on his years of delivery for HomeAway/Vrbo/Expedia in the French-speaking market, and for the pleasure it was to have him in my team. Raphael built strong relationships with his colleagues, and worked hard to successfully deliver high quality results for the business consistently over the last 3 years.
Daniel Cumpsty
I am happy to recommend Raphael. He was a good employee and we were genuinely sad to see him leave us. He absorbed our training and mentoring extremely well, and was diligent and approachable in the execution of his role as a recruiter. He was also successful, especially given the short time that he was with the company, and I believe that he could succeed in a variety of client-facing roles. He is now looking for a role outside of recruitment, however I do believe that he would agree with me that his time in recruitment, and in particular with Universe Technology, will nevertheless provide him with an insight and ability that can be easily transferred to other roles. I wish him all the best and hope that he keeps in touch with the friends that he made here.
Experience
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Smily, formerly BookingSync
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France
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Hospitality
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1 - 100 Employee
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Senior Account Manager
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Jul 2022 - Present
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Bazaarvoice
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United States
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Software Development
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700 & Above Employee
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Technical Success Manager
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Oct 2021 - Jul 2022
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personal projects
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United States
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Software Development
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1 - 100 Employee
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Front End Web Developer ( training & personal projects )
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Jun 2020 - Sep 2021
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Expedia Group
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United States
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Software Development
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700 & Above Employee
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Partner Success Account Manager
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Oct 2017 - Dec 2020
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WorldFirst
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United Kingdom
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Financial Services
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200 - 300 Employee
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Client relations executive
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Dec 2015 - Oct 2017
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Universe Technology
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United Kingdom
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Information Technology & Services
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1 - 100 Employee
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IT Recruitment Consultant
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Jan 2015 - Oct 2015
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Maritz Research
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United States
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Research Services
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Market Researcher
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Oct 2014 - Dec 2014
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International work experience
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Construction
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International experience
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May 2012 - May 2014
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Account Manager/ Sales representative B2B - industrial supply
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2007 - 2012
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Community
