Experience

Probo Deutschland

• Germany
• Printing Services
• 1 - 100 Employee

• Senior Manager Customer Relationship Management

  • Mar 2022 - Present



Fotofabriek

• Netherlands
• Printing Services
• 1 - 100 Employee

• Team Leader - DACH

  • Sep 2018 - Jul 2021

  A full-time job as manager of the team responsible for the DACH markets. The main focus lies in proberly allocating department work hours so as to further increase growth. Inaddition to this, the responsibilities of the previous job title remain. New tasks include:-Overseeing employeesCoordinating and work schedule for a zero-hour contract employee and an intern. Allocate their work hours to projects. Discuss feedback on progress.- Project managementAssessing current situational needs and capabilities so as to come up with future projects. Brainstorm with employees and evaluate feedback. Confirm projects and allocate responsibilities. Show less

• Marketing Agent for the German Market

  • Sep 2016 - Jul 2021

  After finishing my studies I applied for a fulltime job as the main marketing agent for the German market. My activities include:- Affiliate Network Management- Promotional planning- Search engine optimilization- Linkbuilding activities- Content creation- Expanding cooperative Network- Customer contact management (in the form of managing and participating in customer service activities)- Improving translations were needed

• Production Employee

  • Feb 2016 - Sep 2016

  After finishing my internship at Fotofabriek, I applied to a position in their production department, as a side job during the end of my studies. This included such activities as: coating paper, sorting files, packing finished orders etc. I was trained in using various machinery, including: UV-Protection coater, automated cover machine etc.

• CRM & Marketing Intern

  • Oct 2015 - Jan 2016

  Officially I was a marketing intern yet my job did include various customer service tasks (such as managing customer communication, responding to complaints and evaluating communication channels). Internship was focused on online marketing activities, specifically SEO, Linkbuilding activities, advertisement campaign planning etc.



Biobizz Worldwide SL

• Spain
• Biotechnology Research
• 1 - 100 Employee

• Purchase assistant intern

  • Feb 2014 - Aug 2014

  Invoices, Proformas, Purchases, Inventory analysis etc. Invoices, Proformas, Purchases, Inventory analysis etc.



Comant

• Sales Assistant

  • Jun 2008 - Jul 2008

  Organize inventory, fulfilling deliveries and sales assistance. Organize inventory, fulfilling deliveries and sales assistance.



Private Music Studio

• Gardener

  • Apr 2007 - Jul 2007

  Helped design and implement a landscape design, including such tasks as builting a new wall and renewing other parts of the garden. Helped design and implement a landscape design, including such tasks as builting a new wall and renewing other parts of the garden.