Social Media Marketing Strategist | Copywriter

• Jun 2022 - Present

• Increase engagement on Facebook, Instagram, and Twitter by 60% through social monitoring on Sprout Social to analyze metrics and trends, and plan marketing campaigns. • Increase customers' service satisfaction by 70% using social listening with Sprout Social to solve customers' problems; gained 3 client referrals. • Initiate training customers with product usage, resulting in an 80% decrease in returned products and a 60% increase in return purchases. • Develop +30 post-event launch content using creative storytelling and audience insight which resulted in a 30% increase in engagement, and 30 new followers. • Exhibit patience and understanding while collaborating with a team of multicultural backgrounds to reach a common goal. Show less

Caregiver

• Feb 2023 - May 2023

CV/RESUME AVAILABLE UPON REQUEST! • Assisting patients with activities of daily living, including bathing, dressing, and grooming. • Monitoring vital signs and reporting any changes to healthcare providers. • Translating and interpreting medical information for patients and healthcare providers. • Assisting with patient admissions, discharges, and transfers. • Maintaining a clean and organized patient environment. • Following infection control protocols and maintaining patient confidentiality. Show less

Social Media Coordinator | Copywriter

• Jan 2022 - Aug 2022

• Optimized ad spend using Google Analytics to conduct data analysis for ad campaigns on Google Ads and Facebook Ads, which resulted in identifying high-converting social platforms & optimizing budget. • Developed a brand positioning that redefined the business' image and boost social media followers by 40% while collaborating with C-Level executives to strategize product launch. • Completed 2 product launch campaigns using storytelling to craft compelling copy that resonates with target audiences and increases Instagram and Facebook engagement to 80 unique users. • Saved $250+ budget using creative content writing and copywriting to create radio jingle that fits product vision - completed copy 2 weeks before the deadline. • Collaborated with content marketing team and management on TeamViewer to develop marketing copy for brand positioning and super-charge CEO's vision. Show less

Social Media Manager | Community Manager

• Sep 2021 - Jan 2022

• Drove brand awareness by 30% through industry­-related content, relevant keywords, and hashtags. • Increased customer engagement by 40% using social media management tool (Socialbee) to track brand monitoring and deliver industry trend content. • Eliminated late posting by 100% using Socialbee to schedule posts ahead - mentored team to optimize digital marketing tools • Pioneered and established a customer relationship culture, equipping social media team with relevant training - thereby rebranding company's image. • Boosted customer loyalty by 50% through quick responses to inquiries, empathetic listening, and crisis management. Skills learned: Empathy; Social listening. Show less

Localization Specialist | Translation Specialist | Nigerian Pidgin English | QA

• Jan 2021 - Jan 2022

Purchasing Executive

• Aug 2019 - Apr 2021

• Reduced about 30% of company expenditure cost per purchase through intentional sourcing of cost-effective yet quality vendors for sales and logistics. • Saved over #5million Naira of company revenue by detecting system ordering flaws and errors in the purchase order. • Slashed payroll/benefits administration costs by 30% by negotiating pricing and fees while ensuring the continuation and enhancements of services. • Built and maintained relationships with manufacturer representatives to negotiate price and return allowances. Skills learned: Time management, Meeting deadlines. Show less

Compositor | Quality Assurance Specialist

• Jan 2012 - Jan 2016

• Led the Translation and Quality Assurance team to build its first New World Translation of the Holy Scriptures Bible in the Urhobo language which increased indigenous membership to 50,067 in 2016 from 30,947 in 2015. • Completed and utilized the Production Composition Training Course to mentor interns, thereby increasing interns' performance and reducing the company's training cost by 40%. • Optimized MEPS localization software to collaborate with the audio-visual department to release 200+ videos, magazines, and scripts in 7 target languages within 4 years, while maintaining industry standards. All deliverables are on the company's website. • Established teamwork by requesting feedback from junior colleagues and executives, thereby building an agile environment that transitioned 4 interns to staff in 1 year. Show less