• Aug 2022 - Present

• Oct 2018 - Aug 2022

Dedicated and enthusiastic individual building experience in Digital Marketing, Marketing & Social Media acquired in Australia, with a passion for brands and customers and a keen interest in learning new skills.Experienced in fast-paced, volatile and ever-changing environment.

Sales Manager

• Nov 2013 - Oct 2014

Operations Manager

• Aug 2010 - Feb 2013

• Collaborated with order administration, finance and legal to resolve customer contract issues. • Spearheaded major project documenting key sales and marketing processes and deliverables for the first time. Develop and execute an Operational Plan that aligns with the Strategic Plan, sales strategy And targets • Execute and maintain sales processes and initiatives in accordance with a documented Operational Plan • Analyze and evaluate the effectiveness of sales, methods, costs and results, against the Operational Plan • Ensure that sales operations are conducted within the constraints of the departmental Budget • Define operating plans, processes and procedures, working with the existing GM Sales. • Take responsibility for the overall effective management of the Sales Operations Team • Monitor the performance of the production operations team members • Define and implement KPIs for Sales operations team, in alignment with the Sales Strategy and Operational Plan. • Regular meetings with the financial controller and GM Sales to discuss the budget and expenditure • Served as the leader of the organizational development program steering committee; organized product and skills training and provided expert input in the development of an action plan to address employee concerns. Show less