Ranjna Goyal
SVP and Head of Engineering at Interactions LLC- Claim this Profile
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Hindi Native or bilingual proficiency
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Punjabi Native or bilingual proficiency
Topline Score
Bio
Vivek Gupta
Ranjana has worked with my team on NASA's eAuthentication Project. She was the Development Manager. Her responsibility was to lead the effort to integrate all applications of ARC with eAuthentication. For eAuthentication team at HQ, she was the face of all the applications of ARC. I was amazed by her work ethics, her knowledge, her handling of the situation through Ups and downs of the project, and her understanding of problem & solution. Due to her efforts ARC became the first center of NASA that was integrated with eAuthentication. I was fortunate to work with her as a peer. I was so much impressed by her work that, I recommended her to join our company. She is a great asset to our company.
Eric Grant
Ranjna led a team of 4 QE contractors that had to come in and learn a complex enterprise architecture. She and the team ramped up very quickly and Ranjna became a key member of the release management team and an invaluable part of the quality effort. I would hire her again in a second and someday I hope to steal her for full-time employment.
Vivek Gupta
Ranjana has worked with my team on NASA's eAuthentication Project. She was the Development Manager. Her responsibility was to lead the effort to integrate all applications of ARC with eAuthentication. For eAuthentication team at HQ, she was the face of all the applications of ARC. I was amazed by her work ethics, her knowledge, her handling of the situation through Ups and downs of the project, and her understanding of problem & solution. Due to her efforts ARC became the first center of NASA that was integrated with eAuthentication. I was fortunate to work with her as a peer. I was so much impressed by her work that, I recommended her to join our company. She is a great asset to our company.
Eric Grant
Ranjna led a team of 4 QE contractors that had to come in and learn a complex enterprise architecture. She and the team ramped up very quickly and Ranjna became a key member of the release management team and an invaluable part of the quality effort. I would hire her again in a second and someday I hope to steal her for full-time employment.
Vivek Gupta
Ranjana has worked with my team on NASA's eAuthentication Project. She was the Development Manager. Her responsibility was to lead the effort to integrate all applications of ARC with eAuthentication. For eAuthentication team at HQ, she was the face of all the applications of ARC. I was amazed by her work ethics, her knowledge, her handling of the situation through Ups and downs of the project, and her understanding of problem & solution. Due to her efforts ARC became the first center of NASA that was integrated with eAuthentication. I was fortunate to work with her as a peer. I was so much impressed by her work that, I recommended her to join our company. She is a great asset to our company.
Eric Grant
Ranjna led a team of 4 QE contractors that had to come in and learn a complex enterprise architecture. She and the team ramped up very quickly and Ranjna became a key member of the release management team and an invaluable part of the quality effort. I would hire her again in a second and someday I hope to steal her for full-time employment.
Vivek Gupta
Ranjana has worked with my team on NASA's eAuthentication Project. She was the Development Manager. Her responsibility was to lead the effort to integrate all applications of ARC with eAuthentication. For eAuthentication team at HQ, she was the face of all the applications of ARC. I was amazed by her work ethics, her knowledge, her handling of the situation through Ups and downs of the project, and her understanding of problem & solution. Due to her efforts ARC became the first center of NASA that was integrated with eAuthentication. I was fortunate to work with her as a peer. I was so much impressed by her work that, I recommended her to join our company. She is a great asset to our company.
Eric Grant
Ranjna led a team of 4 QE contractors that had to come in and learn a complex enterprise architecture. She and the team ramped up very quickly and Ranjna became a key member of the release management team and an invaluable part of the quality effort. I would hire her again in a second and someday I hope to steal her for full-time employment.
Credentials
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Patent: Automated software robot creation for robotic process automation
United States Patent 11734061Aug, 2023- Nov, 2024 -
Mastering Management Essentials
ExecOnline, Inc.Dec, 2020- Nov, 2024
Experience
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Interactions LLC
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United States
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Software Development
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200 - 300 Employee
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SVP and Head of Engineering
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Nov 2021 - Present
Leading Platform and Solutions Engineering, product, user experience, and operations to deliver AI driven Intelligent Virtual Assistance enterprise solutions that includes opti-channel, task orchestration, and PCI/PII redaction with growth opportunity of multi-billion dollars. Driving product strategy and product roadmap and helping with go-to-market strategy. Additional responsibilities include evaluating the current service offering, processes, and development tools, and driving improvements… Show more Leading Platform and Solutions Engineering, product, user experience, and operations to deliver AI driven Intelligent Virtual Assistance enterprise solutions that includes opti-channel, task orchestration, and PCI/PII redaction with growth opportunity of multi-billion dollars. Driving product strategy and product roadmap and helping with go-to-market strategy. Additional responsibilities include evaluating the current service offering, processes, and development tools, and driving improvements while building teams from scratch. Driving product strategy to offer an end to end AI driven opti-channel, task orchestration, and automation to offer best conversational experience. Driving transformation of service oriented offering into a cloud based PaaS, user friendly, and a self service product offering. Leading ideation, architecture, execution, and delivery for PaaS and deep analytics. Driving transformation of engineering culture more focused on cross functional collaboration, continuous integration and deployment, predictability, accountability, and ownership. Show less Leading Platform and Solutions Engineering, product, user experience, and operations to deliver AI driven Intelligent Virtual Assistance enterprise solutions that includes opti-channel, task orchestration, and PCI/PII redaction with growth opportunity of multi-billion dollars. Driving product strategy and product roadmap and helping with go-to-market strategy. Additional responsibilities include evaluating the current service offering, processes, and development tools, and driving improvements… Show more Leading Platform and Solutions Engineering, product, user experience, and operations to deliver AI driven Intelligent Virtual Assistance enterprise solutions that includes opti-channel, task orchestration, and PCI/PII redaction with growth opportunity of multi-billion dollars. Driving product strategy and product roadmap and helping with go-to-market strategy. Additional responsibilities include evaluating the current service offering, processes, and development tools, and driving improvements while building teams from scratch. Driving product strategy to offer an end to end AI driven opti-channel, task orchestration, and automation to offer best conversational experience. Driving transformation of service oriented offering into a cloud based PaaS, user friendly, and a self service product offering. Leading ideation, architecture, execution, and delivery for PaaS and deep analytics. Driving transformation of engineering culture more focused on cross functional collaboration, continuous integration and deployment, predictability, accountability, and ownership. Show less
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Automation Anywhere
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United States
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Software Development
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700 & Above Employee
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Director of Engineering
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Mar 2020 - Oct 2021
Leading and delivering enterprise solutions for Robotic Process Automation (RPA) related to Process Discovery using ML/AI. Additional responsibilities include evaluating the current processes, tools, technologies, and challenges and driving improvements while building world class team and mentoring them. Leading and delivering enterprise solutions for Robotic Process Automation (RPA) related to Process Discovery using ML/AI. Additional responsibilities include evaluating the current processes, tools, technologies, and challenges and driving improvements while building world class team and mentoring them.
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Alation
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United States
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Software Development
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500 - 600 Employee
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Director of Engineering
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Jun 2018 - Mar 2020
Responsible for leading and delivering enterprise solutions related to the data catalog, logical metadata, analytics, and data inference for Alation. Additional responsibilities include evaluating the current processes and challenges and driving cross functional effort to improve quality and predictability. Responsibilities also include building teams from ground up, hiring, motivating, and mentoring them. Responsible for leading and delivering enterprise solutions related to the data catalog, logical metadata, analytics, and data inference for Alation. Additional responsibilities include evaluating the current processes and challenges and driving cross functional effort to improve quality and predictability. Responsibilities also include building teams from ground up, hiring, motivating, and mentoring them.
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Splunk
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United States
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Software Development
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700 & Above Employee
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Sr. Engineering Manager
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Jan 2016 - Jun 2018
Responsible for leading and delivering custom web solutions that includes driving roadmaps, developing architecture, driving development, tracking quality, and delivery. Additional responsibilities include building and leading multiple teams of engineers globally, motivating, influencing, negotiating, and coordinating cross functional tasks including executives, and providing technical support. Responsible for leading and delivering custom web solutions that includes driving roadmaps, developing architecture, driving development, tracking quality, and delivery. Additional responsibilities include building and leading multiple teams of engineers globally, motivating, influencing, negotiating, and coordinating cross functional tasks including executives, and providing technical support.
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Intuit
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United States
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Software Development
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700 & Above Employee
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Sr. Engineering Manager
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Dec 2012 - Jan 2016
Leading and delivering complex multimillion dollar engineering solutions starting from preparing proposals and solution roadmaps, developing architecture, managing executive and cross-functional stakeholders’ communication, tracking success criteria and quality, creating methodologies for adoption and deployment, and finally driving to delivery. Responsible for leading software development and quality of SBM marketing tools at Intuit for QuickBooks Connect and QuickBooks Ecosystems. Additional… Show more Leading and delivering complex multimillion dollar engineering solutions starting from preparing proposals and solution roadmaps, developing architecture, managing executive and cross-functional stakeholders’ communication, tracking success criteria and quality, creating methodologies for adoption and deployment, and finally driving to delivery. Responsible for leading software development and quality of SBM marketing tools at Intuit for QuickBooks Connect and QuickBooks Ecosystems. Additional responsibilities include leading multiple teams of engineers and leads (including offshore), planning and prioritizing tasks, motivating teams, hiring, influencing, negotiating, and coordinating cross functional tasks within and outside of organization including executives, and providing technical support. In addition, responsible for driving Continuous Integration engineering QA and development best practices and process improvement initiatives. Show less Leading and delivering complex multimillion dollar engineering solutions starting from preparing proposals and solution roadmaps, developing architecture, managing executive and cross-functional stakeholders’ communication, tracking success criteria and quality, creating methodologies for adoption and deployment, and finally driving to delivery. Responsible for leading software development and quality of SBM marketing tools at Intuit for QuickBooks Connect and QuickBooks Ecosystems. Additional… Show more Leading and delivering complex multimillion dollar engineering solutions starting from preparing proposals and solution roadmaps, developing architecture, managing executive and cross-functional stakeholders’ communication, tracking success criteria and quality, creating methodologies for adoption and deployment, and finally driving to delivery. Responsible for leading software development and quality of SBM marketing tools at Intuit for QuickBooks Connect and QuickBooks Ecosystems. Additional responsibilities include leading multiple teams of engineers and leads (including offshore), planning and prioritizing tasks, motivating teams, hiring, influencing, negotiating, and coordinating cross functional tasks within and outside of organization including executives, and providing technical support. In addition, responsible for driving Continuous Integration engineering QA and development best practices and process improvement initiatives. Show less
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Dell Technologies
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Sr. Development Manager
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Dec 2007 - Dec 2012
Lead software development highly technical team of 10+ engineers. This team delivers and maintains high end web based IT solutions. These solutions includes web based collaboration tool, bottom up cost estimation system, Reimbursable Financial Management, Integrated Security Information System, Employee in-boarding and out-boarding, Safety Accountability Program, and Environmental Management System. Direct end-to-end IT Operations from customer interaction, delivery to production… Show more Lead software development highly technical team of 10+ engineers. This team delivers and maintains high end web based IT solutions. These solutions includes web based collaboration tool, bottom up cost estimation system, Reimbursable Financial Management, Integrated Security Information System, Employee in-boarding and out-boarding, Safety Accountability Program, and Environmental Management System. Direct end-to-end IT Operations from customer interaction, delivery to production support, product life cycle support, and strategic planning. Help lead nationwide cross-functional NASA effort to integrate Account Management Systems and security implementation of 2-factor Authentication for IT systems. Used combination of Waterfall and Scrum methodology to ensure on-time delivery and high customer satisfaction. Bring additional business to the company through customer relationships, effective communication, and technical expertise.
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Sr. Software Engineer/Project Manager
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Dec 2003 - Dec 2007
Led several database and application development projects by using Scrum and Waterfall methodologies. Gathered and analyzed customer requirements, wrote project plans, created schedules, and handled risk management, stakeholder communication, and deployment. Led the web services team responsible for providing centralized web services. These services included web hosting, compliance validation, consultation, custom web design, development, and deployment. Provided guidance and… Show more Led several database and application development projects by using Scrum and Waterfall methodologies. Gathered and analyzed customer requirements, wrote project plans, created schedules, and handled risk management, stakeholder communication, and deployment. Led the web services team responsible for providing centralized web services. These services included web hosting, compliance validation, consultation, custom web design, development, and deployment. Provided guidance and mentoring to other team members. Helped troubleshoot and resolve escalated technical problems regarding database design, integration and implementation. Proposed, planned, and executed the re-vamping of applications environment by consolidating SQL server, Sybase, and Oracle databases and using php. This helped standardize processes and reduce on-going maintenance cost by 50%.
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Raytheon
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United States
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Defense and Space Manufacturing
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700 & Above Employee
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Software Engineer and Analyst
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Sep 1998 - Dec 2003
Designed and developed a data warehouse for financial and personnel data. Setup and configured Business Intelligence tools to provide users the ability to analyze data and build on-the-fly reports from their own desktop. In addition, this data warehouse was used to build canned and formatted reports for management. Consolidated several databases containing data from various locations into one central repository using Sybase. Automated several processes to improve productivity, reduce… Show more Designed and developed a data warehouse for financial and personnel data. Setup and configured Business Intelligence tools to provide users the ability to analyze data and build on-the-fly reports from their own desktop. In addition, this data warehouse was used to build canned and formatted reports for management. Consolidated several databases containing data from various locations into one central repository using Sybase. Automated several processes to improve productivity, reduce maintenance costs, and improve customer satisfaction. Provided database administration support for Sybase servers. Designed user account architecture to improve productivity, accommodate growth, and maintain online security. Designed and developed several web based applications (Online Phonebook, Account Reconciliation system, Visitor Request System, Central Service Request, and Document Management System) using Cold Fusion, ASP, WiTango, java script, CSS, and PHP. Show less Designed and developed a data warehouse for financial and personnel data. Setup and configured Business Intelligence tools to provide users the ability to analyze data and build on-the-fly reports from their own desktop. In addition, this data warehouse was used to build canned and formatted reports for management. Consolidated several databases containing data from various locations into one central repository using Sybase. Automated several processes to improve productivity, reduce… Show more Designed and developed a data warehouse for financial and personnel data. Setup and configured Business Intelligence tools to provide users the ability to analyze data and build on-the-fly reports from their own desktop. In addition, this data warehouse was used to build canned and formatted reports for management. Consolidated several databases containing data from various locations into one central repository using Sybase. Automated several processes to improve productivity, reduce maintenance costs, and improve customer satisfaction. Provided database administration support for Sybase servers. Designed user account architecture to improve productivity, accommodate growth, and maintain online security. Designed and developed several web based applications (Online Phonebook, Account Reconciliation system, Visitor Request System, Central Service Request, and Document Management System) using Cold Fusion, ASP, WiTango, java script, CSS, and PHP. Show less
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Education
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2002 - 2005
University of Phoenix
MBA, Technology Management -
1997 - 1999
California State University - East Bay
MS, Computer Science -
1993 - 1995
Ajmer University, India
MS, Mathematics
Community
