Experience

upGrad Jeet

• India
• E-Learning Providers
• 1 - 100 Employee

• Training Manager

  • Jun 2021 - Present



Toppr

• India
• E-Learning Providers
• 700 & Above Employee

• Training

  • May 2019 - Nov 2020



Mihor Infotech Solutions LLP

• Training and Operation Head

  • Feb 2016 - Apr 2019

  · Best Practices - Improve processes and policies in support of organizational goals. Formulate and implement departmental and organizational policies and procedures to maximize output. Monitor adherence to rules, regulations and procedures.· Communication - Monitor, manage and improve the efficiency of support services such as IT, HR, Accounts and Finance. Facilitate coordination and communication between support functions.· Sales, marketing and Customer Service - Manage customer support. Plan and support sales and marketing activities.· Strategic Input - Liaison with top management. Assist in the development of strategic plans for operational activity. Implement and manage operational plans.· Key Competencies Critical thinking and problem-solving skills · Planning and organizing· Training, Training Management, Performance Management, Motivating Others, Giving Feedback, Coaching, Self- Development, Motivation for Sales, Self-Confidence· Communication skills Influencing and leading Team work· Conflict management Adaptability· Stress tolerance



Rquad Technoserve

• Sales Trainer

  • Oct 2014 - Dec 2015



Firstsource

• India
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Trainer

  • Mar 2013 - Sep 2014



Access PVT LTD

• Senior Business Development Executive

  • Jan 2010 - Dec 2012



ProB solutions

• Business Development Executive

  • Apr 2008 - Dec 2010