Ranim Bou karroum

TED Teacher at English Modern School - Doha Campus
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Contact Information
us****@****om
(386) 825-5501
Location
Qatar, QA
Languages
  • English -
  • Arabic -

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Experience

    • Qatar
    • Education Administration Programs
    • 100 - 200 Employee
    • TED Teacher
      • Aug 2020 - Present

    • Intern Teacher
      • Apr 2019 - Aug 2020

    • Business Development Manager
      • Aug 2018 - Apr 2019

    • Qatar
    • Computer and Network Security
    • 1 - 100 Employee
    • Marketing & PR
      • Mar 2017 - Aug 2018

      Shield Technology is a consulting technology and innovation firm focused on cyber security. We define success as achieving exceptional results that have a lasting impact on business and individuals worldwide. Shield Technology has certified engineers specialized in Cyber Secuirty, Network and Technology Services, Corporate Technical Support, GPS Tracking Systems, Cloud Computing Solutions, Virtualizations, Web Development, ERP Solutions & Microsoft Solutions (as a Gold partner of Microsoft). We pursue a single goal - to empower and protect the enterprise / individual and their system's that we have been entrusted with. Show less

    • Qatar
    • Law Practice
    • 1 - 100 Employee
    • Business Development
      • May 2015 - Feb 2016

    • Customer Care/ Call Center
      • Mar 2013 - Mar 2015

      Fifty One East offers spectacular couture, sought-after timepieces, exquisite jewellery, unique fragrances, beauty products, musical instruments and the latest technology. They are always pleased to undertake exclusive services ranging from special orders to delivery and inspections to repairs.; Key Responsibilities: * Communicate and co-ordinate with internal department and brand managers, supervisors, peers, or subordinates. * Providing reports and presentations * Analysing information and evaluating results, making decisions and choosing the best solution to solve a problem * Handling complaints, negotiating and settling disputes, resolving grievances and conflicts with customers * Escalating unresolved problems * Answer customer queries and provide them with the information package on products or service, * Provide pricing and delivery information * Obtain and evaluate all relevant information to handle product and service inquiries * Manage, maintain & update customers data bases with the status of each customer * Maintains call center data base by entering information * Completing transactions and forwarding requests and calls when necessary * Provide feedback on efficiency of the customer service process * Manage filing, mailing, correspondence & other management tasks. * Corresponding on all emails sent from the customers and other companies * Monthly report on all calls and how calls been distributed by each category and frame * Sending quotations and LPO and delivery schedule Show less

    • Personal Assistant
      • Jan 2005 - Jan 2007

      to the Managing Director Key Responsibilities: * Organizing and maintaining diaries and making appointments * Dealing with incoming email, faxes and post, often corresponding on behalf of the Director * Producing documents, briefing papers, preparing reports and presentations * Taking on some of the manager's responsibilities and working more closely with management; * Organizing and attending meetings with the student’s parents and ensuring the manager is well prepared for meetings. * Taking care of all accounting and finance matter when necessary. Show less

Education

  • CIS College
    Child Education, BT3 Child Education
    2006 - 2008
  • PsychologyLebanese University

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