Consultant

• Aug 2022 - Present

Associate Consultant

• May 2021 - Aug 2022

Trainee

• Oct 2020 - Jan 2021

Marketing Intern

• Sep 2020 - Oct 2020

Marketing Product Development

• Aug 2019 - Sep 2019

I contributed to two large projects; for the first half of the internship, I was assigned to the product development team. I was mainly responsible for keeping track of the sales of both loans and mortgages products. In addition, I worked on comparing the options offered by the bank in terms of payment methods, interest rates, payment durations, programs to different categories of people and calculating the risk weighted assets to the same options offered by other banks.During the second half, I was asked to conduct market research on a specific program from scratch. I surveyed more than 80 customers, collected their feedback, gained insights and documented their concerns. Afterwards, at the end of the internship, I presented the project to my manager with detailed analysis and interpretations together with some suggestions for better quality and customer satisfaction.

Corporate Activation Team

• Jul 2018 - Aug 2018

I was responsible for activating sim cards for Small-Medium Enterprises in the corporate team based on the available offers and number of sim cards each corporate owns. I was also given data sheets containing the latest transactions and most used offers. I was able to figure out some reasons behind the inefficiencies in the activation process of sim cards. This led me to come up with an idea of how to tackle this. My idea was well-received and actually implemented.Worked on the Oracle Siebel CRM system.Made connections and improved my professional communication skills.Analyzed excel sheets, managed the faults and reported them to my supervisor.Carried out a presentation about the work I did during my internship by the end of the month.