Experience

Yang Ming Shipping Egypt S.A.E

• Egypt
• Maritime
• 1 - 100 Employee

• Deputy Manager

  • Jun 2020 - Present

  Export department Export department



Arrow Egypt

• 1 - 100 Employee

• Chief Coordinator Officer

  • Apr 2016 - Feb 2020

  Freight forwarder Freight forwarder



Middle East Maritime Carriers

• Cairo

• Operations Services Manager

  • Sep 2012 - Mar 2016

  Freight Forwarder Freight Forwarder



Ultramarine Service

• Sheraton Heliopolis

• Import Coordinator Supervisor

  • Aug 2007 - Jun 2012

  • Handling all Ocean and Air Import quotes. Delegate to agents and management as needed when overloaded to ensure quotes provided in within 24 hours as per the destination. • Managing all Import requests for quotations. • Analyzing all import spread share (Profit share from Origins). Ensure all appropriate spread share is sent to accounting department and all cost and revenue reporting is accurate and per actual buy and sell rates. Ensure all misroutes of spread share are re-routed to accounting department. • Responsible for auditing of all agent hard files and soft files from prior month for adherence to department (work instructions), clients, and effective controls (financial guidelines). Auditing frequency and volume should increase when quality issues are found. Training should be immediate when quality issues are found. • Responsible for providing Import Manager with monthly quality Reports as agreed by team and by agent. Team performance should be posted visibly. • Ensuring all ocean shipments are in compliance with the Company Standers; • Ensuring all shipments are in compliance with company policies • Make sure that If shipments are received from overseas without notice to us in order to file the rates timely are to be warned and informed - notifying them any and all fines/penalties if received will be for their account without dispute. • Effective controls reports are to be ran as per schedule and worked - retained for audits Show less



Ultramarine Service

• Cairo, Egypt

• Import Coordinator officer

  • Aug 2005 - Apr 2007

  •Preparing quality import documentation •Customer Service representative •Providing Support to the other Team Members •Developing and maintaining data spreadsheets using MS Excel and the in-house system - Oracle data base. •Preparing relevant letters, correspondences and reports using MS Word & Outlook & Oracle System •Preparing quality import documentation •Customer Service representative •Providing Support to the other Team Members •Developing and maintaining data spreadsheets using MS Excel and the in-house system - Oracle data base. •Preparing relevant letters, correspondences and reports using MS Word & Outlook & Oracle System