Experience

Ipsos in Indonesia

• Indonesia
• Market Research
• 1 - 100 Employee

• • Sep 2021 - Present

  - RETAIN and WIN business with quality deliverables by managing field resources to make sure all projects run on time, on spec, no error- Enhance cost EFFECTIVENESS initiatives by driving automation programs and manage field operations cost to have health margin each year

• • Apr 2021 - Aug 2021



RevoU

• Indonesia
• Higher Education
• 700 & Above Employee

• Section Head of Business Development

  • Apr 2021 - Aug 2021

  Class support: Deliver best-in-class student learning experiences - Manage classroom and chatroom interactions to ensure high engagement and optimal learning - Handle escalated student and learning issues as well as regularly reaching out to support students facing difficulties Team Lead Supervision: Train, lead and performance manage Team Leads (TLs). - Lead all TLs to make sure students are guided, follow learning best practices and keep up with their responsibilities - Provide daily, weekly and monthly coaching to all TLs - Make sure all TLs responsibilities are handled timely and professionally - Inspire and motivate TLs to maintain high energy levels in their interactions with students - Sync regularly with TLs to align on modules, class preparation, and student performance. Instructor performance: - Manage all instructors to ensure they are fully briefed, deliver awesome classes and engage closely with students - Recap the instructor evaluation (daily feedback and feedback deck) to deliver insights and recommendations to improve their performance Other Task: Front-desk function Reporting function Class material and tools Operational support function Show less



Nielsen

• United States
• Technology, Information and Media
• 700 & Above Employee

• • 2016 - Aug 2020

  Task and Responsibility:* Run the business with cost, quality, timeline planning vs actual by driving stakeholder’s engagement * Monitor Data Quality & Performance by doing Monthly Trend Category Analysis and Forecasting to answer Client Expectation* Responsible on Regular Financial Forecasting including Profit & Loss for Consumer Business Unit* Maintain more than 10.500 household panel across regions in IndonesiaAchievements:2020 Gold Simply Excellent: Quick deployment of alternative data collection methods and stakeholders management throughout the process during pandemic with '0' or zero impact to data quality and time on delivery2018 Gold Simply Excellent: As a project leader that succeed bring Indonesia as the first country in the world to implement Data Collection by using Android Device with less than 3% impact to our data quality2017 Gold Simply Excellent: Success to help other region Philippines to recruit 2500 sub-panel remotely within 2 months limited resources2016 Digital Innovation Team Award: Success to lead the team to create Automation Scan FG Setup (reduce the uploading data process from 120 to 10 minutes) Show less

• • 2013 - 2016

  * Led Initiative Projects deployment that related to quality, timeline, resource, new technology and cost* Manage End to End data collection process both on Retail Channel and Household Panel as a continuous projectAchievements2016 Bronze Simply Excellent: Built and executed collaboration framework across 10 countries in SEANAP not only improving engagement but also helping to build a culture of sustain culture of team work and appreciation2015 Gold Simply Excellent: Succeed to lead business process improvement project to reduce financial variance between plan vs actual until less than 3%2014 Gold Simply Excellent: Succeed to recruit additional 4000 panel to increase Indonesia data reading coverage 2 weeks earlier than plan. (X2 Project)2014 High Achiever: The Best Employee in Indonesia Consumer Panel Data Acquisition Team Show less

• • 2010 - 2013

  * Build a sustainable learning culture that create future leaders within the organizations by delivering work and non-work development programs for Field Employees* Succeed to execute more than 100 training series with ‘0’ budget in a yearAchievement2012 High Achiever: The Best Employee 2012 in Data Acquisition Organization2011 Silver Simply Excellent: Successfully kicked start a learning culture at DA Indonesia through DA Institute such as Coaching Program (Intimate Dating), Sharing Session (Mingle Dating), are happening nationwide. Currently Indonesia Data Acquisition has 100 matchmaker (training champion) who lead hundred coaching groups across business functions. Show less

• • 2006 - 2010

  * Coordinate team across regions in Indonesia to recruit and maintain Household Panel & Retail Channel * Deliver high quality of data by creating some Recruitment and Data Collection SOP for Consumer Panel and Retail Channel* Create communication programs for Consumer Panel and Retail Channel such as: Newsletter, Wonder Quiz, Lucky Draw, Panel and Channel Report2010 Managing Director Award: As Top 10 Trainers in 2009 within The Nielsen Company Indonesia. Business Entity and Training Development Champions in 20092009 Silver Simply Excellent: Implemented successful roll-out of The Biweekly Data Collection Initiatives that reduce T&E cost until 30%2008 Art Award: Succeed to present Consumer Panel Data Acquisition End To End Process to Global Leader in 5 days without any supervision from Manager Show less

• • 2003 - 2006

  Managing various project both of short term project and continues project especially and making sure the project meet quality and deadlineAchievement:2006 Art Award: Succeed to recruit additional 1500 consumer panel in Java Rural 1 (one) week earlier