Raneen Jamaledine

Sales Support at SNA Lebanon
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Location
Lebanon, LB
Languages
  • English Professional working proficiency
  • Arabic Native or bilingual proficiency
  • French Elementary proficiency

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Experience

    • Lebanon
    • Insurance
    • 1 - 100 Employee
    • Sales Support
      • Apr 2019 - Present

      Assist Sales agents in their daily activities related to issuing new policies, following up with customers, calls, emails, and management feedback Coordinate with the agents and the company’s departments to facilitate the workflow and submit work on time Train new agents on the online systems, paper work needed and different tasks Assisting customers’ needs and wants on daily bases Assist Sales agents in their daily activities related to issuing new policies, following up with customers, calls, emails, and management feedback Coordinate with the agents and the company’s departments to facilitate the workflow and submit work on time Train new agents on the online systems, paper work needed and different tasks Assisting customers’ needs and wants on daily bases

    • Human Resources Services
    • Project Coordinator
      • Apr 2015 - Jun 2018

      Execute the project according to the project plan Monitor the progress of the project and make adjustments as necessary to ensure the successful completion of the project Set up files to ensure that all project information is appropriately documented Update clients & staff in the organization on the progress of the project Review the quality of the work completed with the project team on a regular basis to ensure that it meets the project standards Ensure that the project deliverables are on time, within budget and at the required level of quality Manage & Host Online Webinars Manage & plan events, workshops and training sessions Create and maintain relationships with strategic community partners from different MENA region countries Oversee social media, web content, calendars and other communication materials for the projects Create content for short online educational videos and info-graphics Show less

    • France
    • Non-profit Organizations
    • Account Executive
      • Apr 2014 - Apr 2015

      Managing the day-to-day operations of the office Managing projects and conducting research Preparing and editing correspondence, reports, and presentations Making travel, visas and guest arrangements Keeping track of the projects expenses and budgets Following up with clients to ensure their needs are consistently met Assisting in preparing public workshops Working in a professional environment Managing the day-to-day operations of the office Managing projects and conducting research Preparing and editing correspondence, reports, and presentations Making travel, visas and guest arrangements Keeping track of the projects expenses and budgets Following up with clients to ensure their needs are consistently met Assisting in preparing public workshops Working in a professional environment

    • Junior Accountant
      • Nov 2012 - Sep 2013

      Assisting in day by day accounting tasks Performing general office duties: filing, scanning, mail processing and data entry Assisting in preparing companies income tax declaration Contributing to team effort by accomplishing related results as needed Handling situation under pressure Assisting in day by day accounting tasks Performing general office duties: filing, scanning, mail processing and data entry Assisting in preparing companies income tax declaration Contributing to team effort by accomplishing related results as needed Handling situation under pressure

Education

  • Sagesse University
    Master of Business Administration (M.B.A.)
    2015 - 2018
  • American University College of Science and Technology
    Bachelor's Degree, Accounting
    2010 - 2014

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