Raneem Al Kanhal

Account Manager at XELEMENT
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Contact Information
us****@****om
(386) 825-5501
Location
Riyadh, Saudi Arabia, SA

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Bio

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5.0

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I've been lucky to work with Raneem. Found her a hard worker with top preforming . She is always supportive, smart and so professional. She always gonna has my highest recommendation.

Nasser AlDaifallah

Raneem worked with our BSF social media, setting up and monitoring our accounts with Twitter, Instagram, snapchat and various other social media sites. In this capacity, Raneem was our social media presence online. She responded to customer needs and built an ongoing conversation with customers and potential customers. She coordinated with other employees to meet client needs. A team player, worked well with her colleagues in FCB Horizon. As a specialist with her time divided across many responsibilities, she balanced competing needs with humor and professionalism. I enjoyed working with Raneem. She was eager to learn new areas of marketing and did an excellent job expanding our marketing efforts to social media. I recommend Raneem for any position that will draw upon her skills and her proven record of contribution to marketing. She was a remarkable colleague and contributor.

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Experience

    • Saudi Arabia
    • Advertising Services
    • 1 - 100 Employee
    • Account Manager
      • Feb 2021 - Present

      * Managing, reviewing progress and delivering the client’s advertisement projects. * Managing the client relationship through effective communication, problem solving, and responding to requests. * Taking client communication briefs and supporting the Account Planner with drafting creative briefs. * Conducting meetings with the clients as well as informing them about the current work status of their projects. * Establishing relationships with new clients and maintaining and nurturing business relationships with existing clients. * Identifying accounts whose revenue may be shrinking so as to address any ‘at risk’ customers and reach out to these accounts to ensure they are retained. * Monitoring work performance of colleagues. * Training new account executives. Show less

    • Saudi Arabia
    • Venture Capital and Private Equity Principals
    • 1 - 100 Employee
    • Digital Marketing Specialist
      • Feb 2019 - Jan 2021

      • Managing all digital marketing activities. • Work alongside innovative creative developers on new client marketing campaigns. • Interact directly with graphics team to create appealing ads intended for social syndication. • Support the goals set in the marketing plan. • Work close with the sales team. • Improve search-engine rankings. • Share qualitative content on different social media channels. • Monitor and improve brand’s online reputation. • Managing all digital marketing activities. • Work alongside innovative creative developers on new client marketing campaigns. • Interact directly with graphics team to create appealing ads intended for social syndication. • Support the goals set in the marketing plan. • Work close with the sales team. • Improve search-engine rankings. • Share qualitative content on different social media channels. • Monitor and improve brand’s online reputation.

    • United States
    • Advertising Services
    • 700 & Above Employee
    • Account Executive
      • Jan 2018 - Jan 2019

      - meet and liaise with clients to discuss and identify their advertising requirements - work with agency colleagues to devise an advertising campaign that meets the client's brief and budget - work with the account manager to brief media, creative and research staff and assist with the formulation of marketing strategies - liaise with, and act as the link between, the client and the advertising agency by maintaining regular contact with both - ensure that communication flows effectively - negotiate with clients and agency staff about the details of campaigns - present creative work to clients for approval or modification - reporting to the client - monitor the effectiveness of campaigns - undertake administrative tasks - arrange and attend meetings Show less

    • Saudi Arabia
    • Restaurants
    • 1 - 100 Employee
    • Digital Marketing
      • May 2016 - Dec 2017

      - Content management of Dairy Queen & Paris Hilton brands; generating new content, writing blogs and ensuring that all show pages and company information are kept up-to-date. - Management of the brands e-marketing schedule, building and sending emails to our customer databases. - Work with the creative team on e-flyers, newsletters and editing images as needed for social media posting and banners layout. - Management of both Dairy Queen & Paris Hilton multiple social media accounts across Facebook, Twitter, Instagram and any other relevant social media channel. This will include content generation, daily interaction and management of customer enquiries. - Management of Dairy Queen’s YouTube & Snap Chat channel, including the generation of content ideas and videos. - On-site activation of digital and social activity on special events; FREE CONE DAY, including social stations, filming and photos. - Dealing with external influencers and digital marketing agencies in order to lead more traffic to the brands social pages and website. - Keeping up-to-date with current digital trends and suggesting new ideas to enhance the digital strategy of the organization. - Supervising Dairy Queen’s online ordering channels; Hunger Station, Hellofood & Talabat; by tracking branches performance, orders cancellation reporting, customers reviews and promoted banners. As well as ensuring the brands digital menu is always up date in terms of products and prices. Show less

    • Saudi Arabia
    • Telecommunications
    • 1 - 100 Employee
    • Digital Engagement Advisor
      • Jan 2015 - Jan 2016

      - Offering back office care, VIP customer care and produce detailed reports to the Management on customers’ tickets, FAQs and repeated complaints. - In charge of customer support through various channels, including instant messaging/chat, Email, Callbacks and Social Media platforms of Jawwy. - Navigate and work through Lithium as a communication panel to respond to customers’ inquiries and suggestions. - Supervise customers’ cases and analyze their account history and inquiries log using Suger CRM. - Follow on customers’ cases and escalate it as need to the concerned department. - Monitor the team’s work flow and provide on floor Support to customer support agents. Show less

Education

  • King Saud University
    4.7, Early Childhood Education
    2010 - 2015

Community

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