Case Coordinator

• Feb 2023 - Present

Case Specialist

• Apr 2022 - Feb 2023

Returns Processing Specialist

• Jun 2021 - Present

Founder

• Jan 2021 - Feb 2023

Responsible for my business's growth, stability, direction, and daily activity. Meeting with manufacturers of goods to promote distribution. Finance management and budgeting. Marketing, customer care, and distribution. Responsible for my business's growth, stability, direction, and daily activity. Meeting with manufacturers of goods to promote distribution. Finance management and budgeting. Marketing, customer care, and distribution.

Account Services Specialist

• Oct 2021 - Apr 2022

Covid-19 Booking Rep

• Mar 2021 - Jun 2021

Client Services Consultant

• Oct 2020 - Mar 2021

Maintained financial accounts via consumer changes processing. Recommended new goods and services to management by gathering customer information and assessing customer needs. Maintained financial accounts via consumer changes processing. Recommended new goods and services to management by gathering customer information and assessing customer needs.

Independent Consultant

• Jan 2020 - Mar 2021

Credit Counselor

• Jun 2020 - Aug 2020

Kept track of unpaid debts. Located debtors and get in touch with them. Treated the concerns or grievances of customers. Identified device defects and propose solutions. Created debtor’s trust. Kept track of unpaid debts. Located debtors and get in touch with them. Treated the concerns or grievances of customers. Identified device defects and propose solutions. Created debtor’s trust.

Customer Service Representative

• Oct 2019 - Mar 2020

Collections Officer

• May 2019 - Aug 2019

Debt counselor for Rogers and Fido department. Contacted consumers via the telephone and arranged payments for the past due accounts. Reviewed debtors’ records and personal information then made calls when noticing incorrect details in their accounts. Handled each call as per call model but altered as call requires to ensure successful completion of the interaction. Completed initial trace work using online tools and account systems. Followed set regulations and guidelines set by provincial, federal and client-specific directives. Professionally and respectfully negotiated with consumers and explored money sources to determine the best possible arrangement. Maximized revenue and achieving set goals and objectives. Show less

Front Desk Staff

• Jul 2018 - Jan 2019

Ensured an efficient reception experience for Guests, including check-in/out, and completed audit procedures, as required. Ensured duty Managers are kept fully aware of any relevant feedback from guests and other departments. Achieved positive outcomes from Guest queries in a timely and efficient manner. Demonstrated knowledge of hotel room categories, room rates, packages, promotions. Ensured an efficient reception experience for Guests, including check-in/out, and completed audit procedures, as required. Ensured duty Managers are kept fully aware of any relevant feedback from guests and other departments. Achieved positive outcomes from Guest queries in a timely and efficient manner. Demonstrated knowledge of hotel room categories, room rates, packages, promotions.

Sales Associate

• Mar 2018 - Jul 2018

Waitress

• Sep 2017 - Mar 2018

Assistant

• Jan 2016 - Sep 2016

- Assisted in maintaining a safe and welcoming Syrian refugee camp environment. - Educated refugees on a variety of housing benefits. - Provided referrals to refugees for legal advice as necessary. - Assisted women in exploring alternative housing options as applicable. - Explained procedures and policies to new - camp arrivals. - Translated Arabic to Turkish and English forms and conversations between the CEO and refugees. - Assisted in maintaining a safe and welcoming Syrian refugee camp environment. - Educated refugees on a variety of housing benefits. - Provided referrals to refugees for legal advice as necessary. - Assisted women in exploring alternative housing options as applicable. - Explained procedures and policies to new - camp arrivals. - Translated Arabic to Turkish and English forms and conversations between the CEO and refugees.