Randy Mikesell
ACC Coordinator at Spectrum Association Management- Claim this Profile
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Bio
Experience
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Spectrum Association Management
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United States
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Business Consulting and Services
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1 - 100 Employee
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ACC Coordinator
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Mar 2021 - Present
The position's primary responsibility is to work with homeowners sending in request for improvement projects to confirm all information needed by the HOA is received. As a ACC Coordinator I work with homeowners, HOA committees, HOA board members, community managers, site drivers, legal, and bookkeepIng to find resolutions to problems presented by the homeowner that relates to improvement projects for their property. In addition, we work with the homeowner to answer and direct questions to the correct departments within the company. Show less
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Pool Service Techs
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United States
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Pool Service Technician
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Feb 2016 - Jan 2021
To provide pool service and maintenance to homeowners that signed up for monthly services. The job included testing chemical levels in the pool and adding the correct amount of chemicals to the pool to keep the pool chemicals that the correct balance. The position also involved speaking to homeowners and answering any questions or concerns that they had about the pool and how to properly maintain it between service visits. To provide pool service and maintenance to homeowners that signed up for monthly services. The job included testing chemical levels in the pool and adding the correct amount of chemicals to the pool to keep the pool chemicals that the correct balance. The position also involved speaking to homeowners and answering any questions or concerns that they had about the pool and how to properly maintain it between service visits.
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Roadside Technician
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Jul 2014 - Dec 2015
To provide assistance to AAA customers that requested assistance with vehicle issues. The job duties included changing flat tires, jump starting vehicle, troubleshooting other vehicle issues, and towing vehicles. In addition, it was required to collect fees for additional services not included with the AAA membership. To provide assistance to AAA customers that requested assistance with vehicle issues. The job duties included changing flat tires, jump starting vehicle, troubleshooting other vehicle issues, and towing vehicles. In addition, it was required to collect fees for additional services not included with the AAA membership.
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Carquest Auto Parts
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United States
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Motor Vehicle Manufacturing
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700 & Above Employee
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Information Technology Specialist
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Mar 1998 - Jan 2014
Promoted to computer programmer from Computer Operator in 1 year Maintain and trouble all aspects of HEAT incident tracking software. Develop new processes for HEAT incident tracking software. Work with Microsoft Server 2008 R2 Trouble shoots point of sale system (Software errors, printing issue, and training of personnel on software). Improved backup system of point of sale system by streaming lining data and adjusting processing time to make system more efficient. Providing customer service which includes finding errors in calculations and researching accounting problems with Microsoft Excel. Experience writing batch programs to run maintenance on PCs in the field. Troubleshooting PCs (removing viruses, running maintenance programs to improve PC performance, installing printers and installing software) Troubleshooting printers (HP laser printer, Kyocera Laser, Samsung laser printer, dot matrix printers) Written a number of MySQL queries used for troubleshooting issues with the point of sale system. Experience writing and working with Unix, SQL and Accell languages Involved in training of new computer operators and analysts Created several working Crystal Reports Experience with Kyocera FS-7000 & FS-7000+ printers (Trouble Shooting & Maintaining) Experience with building PC's and loading software Classes in Sybase/SQL for Transact SQL and all aspects of database design Experience with repairing Sybase databases Show less
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Moody Gardens®
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United States
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Travel Arrangements
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100 - 200 Employee
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Therapeutic Riding Instructor
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Jun 1995 - Sep 1997
Provided therapy using horses to individuals with disabilities. Wrote daily progress reports for each client and came up with activities for next session. Additional responsibilities included caring for the horses which included medication when needed. In addition, the facility so had small animals (dogs, cats, ferrets, rabbits) that on occasion required assistance it caring for them as well. Provided therapy using horses to individuals with disabilities. Wrote daily progress reports for each client and came up with activities for next session. Additional responsibilities included caring for the horses which included medication when needed. In addition, the facility so had small animals (dogs, cats, ferrets, rabbits) that on occasion required assistance it caring for them as well.
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Education
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Ashworth College Online
Associate Degree, Computer Information Management -
Texas A&M University at Galveston
Marine Biology