Experience

Spathe Systems

• United States
• IT Services and IT Consulting
• 100 - 200 Employee

• Tier III Sr. Systems Administrator/Site Lead

  • Nov 2020 - Oct 2021

  Tampa, Florida, United States * As site lead, responsible for daily tasking and coordination of program efforts for a team of “Tier 2 & Tier 3” on-site system administrators supporting the Hypori system. Also involved with interviewing new candidates for this expanding program, signing timecards and performance appraisals. * On a daily basis, providing Tier 3 Help Desk system administration and network troubleshooting support and configuration to the Hypori mobile devices. HW is staged on Dell EMC servers running RedHat… Show more * As site lead, responsible for daily tasking and coordination of program efforts for a team of “Tier 2 & Tier 3” on-site system administrators supporting the Hypori system. Also involved with interviewing new candidates for this expanding program, signing timecards and performance appraisals. * On a daily basis, providing Tier 3 Help Desk system administration and network troubleshooting support and configuration to the Hypori mobile devices. HW is staged on Dell EMC servers running RedHat Linux along with the virtualized Nutanix hypervisor infrastructure. * The Hypori system is a component in the Secure Mobile App Platform. The application runs on an Android or iOS mobile device HW platform that connects users to their email & files located in a secure virtualized environment. Show less



Raytheon

• United States
• Defense and Space Manufacturing
• 700 & Above Employee

• Field Systems Engineer

  • Nov 2016 - Sep 2020

  OCONUS-Asia * On a daily basis, provided sys admin, network troubleshooting, life-cycle support and maintenance to a multitude of mission critical systems at a SATCOM facility. Closely monitored a multitude of ADP computers in a complex data center environment along with SATCOM antenna hardware. Evaluated, identified and resolved technical issues before they became critical. * Provided system admin support to Windows/Linux servers and workstations and other ADP equipment. Followed-up with repair when… Show more * On a daily basis, provided sys admin, network troubleshooting, life-cycle support and maintenance to a multitude of mission critical systems at a SATCOM facility. Closely monitored a multitude of ADP computers in a complex data center environment along with SATCOM antenna hardware. Evaluated, identified and resolved technical issues before they became critical. * Provided system admin support to Windows/Linux servers and workstations and other ADP equipment. Followed-up with repair when required. * Designed, modified and debugged complex shell scripts developed in the Borne programming languages to support customer requirements. * Responsible for the design and implementation of the site’s early-warning GROUNDWORK monitoring system. The system was configured to monitor all ADP systems at site; to identify potential failures allowing site personnel to then quickly determine a solution to a problem before a catastrophic failure occurs and SATCOM mission is lost or degraded. * Designed and developed several software tools utilizing MS-Access, VBA and SQL programming languages. The LOG DB tracks & searches system issues and generates reports on: issue occurrence, support provided, actions taken, and resolution and is also used as a self-serve on-line knowledge-base for site personnel. The Preventive Maintenance Interval (PMI) DB tool automated and organized the vast number of maintenance schedules that were performed by site technical personnel on the ADP equipment and SATCOM antenna hardware and stores off the completed PMI records. Show less



CRT Computer Services

• Technical Consultant

  • Feb 2015 - Oct 2016

  Apollo Beach, Florida, United States * Met with business clients to gather requirements…and/or make technical recommendations. Ability to ask penetrating questions, detect unstated assumptions and be proactive to identify issues before they occur. Drafted documentation for proposal/bid to customer supporting upcoming work order. * Provided direct engineering support in the production and/or with construction team(s) to achieve objectives within the client’s budget and on-schedule. * Also worked on the “bench”… Show more * Met with business clients to gather requirements…and/or make technical recommendations. Ability to ask penetrating questions, detect unstated assumptions and be proactive to identify issues before they occur. Drafted documentation for proposal/bid to customer supporting upcoming work order. * Provided direct engineering support in the production and/or with construction team(s) to achieve objectives within the client’s budget and on-schedule. * Also worked on the “bench” repairing/rebuilding/troubleshooting internal components in business customer’s servers and workstations. Show less



Computer Sciences Corporation (CSC)

• IT Services and IT Consulting
• 1 - 100 Employee

• Sr Computer Administrator - Principal Leader

  • Oct 2001 - May 2014

  OCONUS-Europe * On a daily basis, provided system administration and network troubleshooting support, software programming, hardware repair, system integration and configuration throughout the European, Middle Eastern and African theater of operations. Installed, upgraded and managed UNIX & WINDOW server & workstation configurations along with commercial-off-the-shelf (COTS) and government-off-the-shelf (GOTs) software applications. * Provided direct engineering support of mission objectives by… Show more * On a daily basis, provided system administration and network troubleshooting support, software programming, hardware repair, system integration and configuration throughout the European, Middle Eastern and African theater of operations. Installed, upgraded and managed UNIX & WINDOW server & workstation configurations along with commercial-off-the-shelf (COTS) and government-off-the-shelf (GOTs) software applications. * Provided direct engineering support of mission objectives by transforming urgent mission requirements into software solutions. * Analyzed fluid mission environment requirements to design, verify, validate, implement, apply and maintain software systems to meet both immediate and long term requirements. * Applied appropriate engineering and computer science principles in a team environment to integrate existing capabilities into larger mission systems modernization architecture. * Ensured generalized ADP techniques, as appropriate, supported software solutions. * Developed and provided appropriate documentation and training to end-user customers. * Utilized Remedy and HP OpenView software to track enterprise problems and to generate metrics for high-level customer reviews. * Provided briefings and reports to high-level customer stakeholders, i.e., excellent communication skills, both written and verbal. * Coordinated, documented, and conducted root cause analyses on problems that impacted operations. * Responsible for customer backups and data recovery utilizing Symantec’s “Backup Exec” and VERITAS software products. * Performed OCONUS system installations and acceptance testing at the customer’s facilities (throughout Europe, Middle East and Africa AORs). * Provided training to the end-user customers. * Ability to work alone and often the only source for troubleshooting and repairs. Show less



Raytheon

• United States
• Defense and Space Manufacturing
• 700 & Above Employee

• Field System Engineer / I.T. Program Manager/ I.T. Departmental Head

  • Aug 1989 - Sep 2001

  OCONUS-Europe * On a daily basis, provided system administration and network troubleshooting support, software programming, hardware repair, system integration and configuration throughout the European and Middle Eastern theater of operations. Installed, upgraded and managed UNIX support on SUN server & workstation configurations along with commercial-off-the-shelf (COTS) and government-off-the-shelf (GOTs) software applications. * Provided remote UNIX system admin support and troubleshooting on Sun… Show more * On a daily basis, provided system administration and network troubleshooting support, software programming, hardware repair, system integration and configuration throughout the European and Middle Eastern theater of operations. Installed, upgraded and managed UNIX support on SUN server & workstation configurations along with commercial-off-the-shelf (COTS) and government-off-the-shelf (GOTs) software applications. * Provided remote UNIX system admin support and troubleshooting on Sun client-server configurations utilizing the Solaris OS. Installed, modified, maintained, configured, upgraded and repaired UNIX / SUN servers & workstations along with commercial-of-the-shelf (COTs) and government-off-the-shelf (GOTs) software applications. Able to tear down, repair and rebuild internal servers and workstation components. Information Technology (I.T.) Programs Manager * Semi-automated the bid & proposal/contract generation effort for the PM, Engineering and Finance offices. This resulted in eliminating personnel who performed manual assembly of proposals by automating the process. Estimated savings over $100,000 the first year alone. * Devised, implemented, planned, purchased and integrated computer systems, networks and telephony requirements by modernizing the company’s infrastructure while cutting maintenance costs by 8% annually. * Managed US DOD contracts providing program organization, program planning, technical and cost performance, material control, purchasing, planning and reporting. * Was assigned a problematic 4 yr. old contract (plagued with numerous issues) and was successful in resolving and closing the contract with the endorsement of the DOD customer and Raytheon Sr. management. * Provided planning, cost control, scheduling and managed staff resources – with an emphasis on openness and honesty---resulting in hi-degree of customer satisfaction. * Functioned as the Deputy Proposal Manager on a successful $92M / 5 yr. contract win. Show less