Experience

BearBull Global Investments Group (DIFC)

• United Arab Emirates
• Financial Services
• 1 - 100 Employee

• Front Office Manager and Executive Assistant to CEO

  • Jul 2018 - Present



Azizi Developments

• United Arab Emirates
• Real Estate
• 700 & Above Employee

• Personal Assistant to Director

  • Jan 2018 - Jun 2018



Brother International Corporation (Philippines)

• Philippines
• Consumer Electronics
• 1 - 100 Employee

• Customer Support Representative

  • Oct 2015 - Dec 2017

  • Handle queries and complaints of customers and business partners received thru phone and email. • Ensure that all queries and complaints are obtained and processed well to provide first call resolution. • Receive requests for on-site repairs from corporate clients and coordinate these requests with the Technical Support Group. • Provide technical assistance to walk-in customers. • Handle queries and complaints of customers and business partners received thru phone and email. • Ensure that all queries and complaints are obtained and processed well to provide first call resolution. • Receive requests for on-site repairs from corporate clients and coordinate these requests with the Technical Support Group. • Provide technical assistance to walk-in customers.



TeleTech Philippines

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Customer Support Representative

  • Jul 2014 - Jun 2015

  • Attend to both Prepaid and Postpaid inquiries of Telstra customers. • Responsible in activating new Prepaid services , organizing payment extensions, unbarring of services, recharging of Prepaid services, replacing faulty sim cards, etc. • Assist Telstra customers in basic troubleshooting for both mobile handsets and mobile broadband devices. • Assist customers in organizing new or upgrading postpaid services. • Attend to both Prepaid and Postpaid inquiries of Telstra customers. • Responsible in activating new Prepaid services , organizing payment extensions, unbarring of services, recharging of Prepaid services, replacing faulty sim cards, etc. • Assist Telstra customers in basic troubleshooting for both mobile handsets and mobile broadband devices. • Assist customers in organizing new or upgrading postpaid services.



San Miguel Corporation

• Philippines
• Food & Beverages
• 700 & Above Employee

• Sales Admin Specialist

  • Dec 2011 - Feb 2014

  • Responsible for transmitting/routing of all necessary documents. • Run Daily Sales reports through BW or BSDR. • Consolidate all necessary reports needed by the Area Sales Manager. • Purchase and maintain inventory of office supplies. • Organize/Prepare and book venues, hotel accommodations and plane tickets of agents/managers from other areas. • Plan catering for any functions and trainings for the agents. • Prepare Payment Request Memorandum • Keep all important contracts Show less



Aegis PeopleSupport, Inc.

• Outsourcing and Offshoring Consulting
• 1 - 100 Employee

• Telephone Banker

  • Apr 2009 - Nov 2009