Randolph Garcia
Event Manager at Motiv- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
-
English -
Topline Score
Bio
Tiffany Moore
Randolph's leadership and attention to detail are unparalleled. I worked with Randolph at both the Los Angeles Marathon, and at Motiv Group. Our roles have interfaced in many ways, and Randolph continually goes above and beyond as a team member. Adaptability to ever-changing event surprises, due-diligence in solving any problems, and anticipating needs of both customers and vendors, are just a few of the ways Randolph proves to be a fantastic co-worker.
Monica Manning-Vesely
I feel so fortunate to have had the opportunity to work along side Randy at imATHLETE the past two years. No matter what he's working on he always gives 110%. His incredible work ethic and ability to multitask is like nothing I've ever seen before. He's always the first to volunteer to help with a project or take on a new challenge. His industry knowledge, technical skills and ability to problem solve have allowed him to truly excel within his role and within our company. He's proven to be an amazing resource for our clients and internally within our organization. Randy would be an asset to any company he is with.
Tiffany Moore
Randolph's leadership and attention to detail are unparalleled. I worked with Randolph at both the Los Angeles Marathon, and at Motiv Group. Our roles have interfaced in many ways, and Randolph continually goes above and beyond as a team member. Adaptability to ever-changing event surprises, due-diligence in solving any problems, and anticipating needs of both customers and vendors, are just a few of the ways Randolph proves to be a fantastic co-worker.
Monica Manning-Vesely
I feel so fortunate to have had the opportunity to work along side Randy at imATHLETE the past two years. No matter what he's working on he always gives 110%. His incredible work ethic and ability to multitask is like nothing I've ever seen before. He's always the first to volunteer to help with a project or take on a new challenge. His industry knowledge, technical skills and ability to problem solve have allowed him to truly excel within his role and within our company. He's proven to be an amazing resource for our clients and internally within our organization. Randy would be an asset to any company he is with.
Tiffany Moore
Randolph's leadership and attention to detail are unparalleled. I worked with Randolph at both the Los Angeles Marathon, and at Motiv Group. Our roles have interfaced in many ways, and Randolph continually goes above and beyond as a team member. Adaptability to ever-changing event surprises, due-diligence in solving any problems, and anticipating needs of both customers and vendors, are just a few of the ways Randolph proves to be a fantastic co-worker.
Monica Manning-Vesely
I feel so fortunate to have had the opportunity to work along side Randy at imATHLETE the past two years. No matter what he's working on he always gives 110%. His incredible work ethic and ability to multitask is like nothing I've ever seen before. He's always the first to volunteer to help with a project or take on a new challenge. His industry knowledge, technical skills and ability to problem solve have allowed him to truly excel within his role and within our company. He's proven to be an amazing resource for our clients and internally within our organization. Randy would be an asset to any company he is with.
Tiffany Moore
Randolph's leadership and attention to detail are unparalleled. I worked with Randolph at both the Los Angeles Marathon, and at Motiv Group. Our roles have interfaced in many ways, and Randolph continually goes above and beyond as a team member. Adaptability to ever-changing event surprises, due-diligence in solving any problems, and anticipating needs of both customers and vendors, are just a few of the ways Randolph proves to be a fantastic co-worker.
Monica Manning-Vesely
I feel so fortunate to have had the opportunity to work along side Randy at imATHLETE the past two years. No matter what he's working on he always gives 110%. His incredible work ethic and ability to multitask is like nothing I've ever seen before. He's always the first to volunteer to help with a project or take on a new challenge. His industry knowledge, technical skills and ability to problem solve have allowed him to truly excel within his role and within our company. He's proven to be an amazing resource for our clients and internally within our organization. Randy would be an asset to any company he is with.
Experience
-
Motiv
-
United States
-
Events Services
-
1 - 100 Employee
-
Event Manager
-
Jan 2022 - Present
-
-
-
Enterprise Events Group
-
United States
-
Events Services
-
100 - 200 Employee
-
Senior Registration Manager
-
Mar 2020 - Aug 2021
-Serve as day-to-day liaison for EEG clients serving as a resource on the Event360 registration platform while providing technology solutions for data management, attendee communications, and reporting-Develop and execute registration program operations for EEG clients working within client specifications and necessities-Liaise with internal registration team as well as wider operations and platform teams to provide registration support for program operations-Manage and support customer service efforts for event programs
-
-
-
Motiv
-
United States
-
Events Services
-
1 - 100 Employee
-
Registration & Customer Service Manager
-
Jan 2018 - Feb 2020
•Management of event registration for all Motiv North American event properties•Strategically implement new practices across Motiv North American properties to streamline event registration, reporting, and customer management•Work with internal Motiv departments including Sales, Marketing, and Finance to facilitate reporting and fulfillment•Work as point-of-contact with technology partners related to event registration to strengthen relationship between Motiv Sports, Motiv event properties, and participants•Oversee and manage event participant customer service on behalf of Motiv Sports
-
-
-
imATHLETE
-
United States
-
Spectator Sports
-
1 - 100 Employee
-
Sr. Customer Success Manager, Strategic Partnerships
-
Sep 2015 - Oct 2017
Sr. Customer Success Manager, Strategic Partnerships (September 2016 - October 2017)Customer Success Manager (September 2015 - September 2016)•Serve as the day-to-day liaison for top imATHLETE clients relating to the registration platform including technology, accounting, customer support, and marketing•Demonstrate a complete understanding of the registration platform to serve as a resource and trusted advisor for imATHLETE accounts by providing technology solutions and strategies to grow their business•Drive partnership initiatives by working with imATHLETE Business Development leaders to advise on potential partnerships and collaborate to create deal structures •Ensure successful roll out of partnerships including capturing necessary technical requirements, implementation and education of offerings, as well as tracking and analysis of client adoption
-
-
-
-
Assistant Manager, Expo & Hospitality
-
Oct 2010 - Sep 2015
Assistant Manager, Expo & Hospitality (July 2015 - September 2015)Special Projects Coordinator (October 2010 - July 2015)•Develop and direct the operations plan (floor plan, production schedule, event timeline, staffing, etc) of the 40,000 attendee ASICS LA Marathon (ALAM) Health & Fitness Expo at the Los Angeles Convention Centero Managed growth of Expo budget by 33% to over $200,000 over 3-year periodo Saved approx. $28,000 yearly by renegotiating exhibition services contract to include a rebate•Manage the development and execution of all ALAM hospitality programs and VIP functions o Executed ALAM’s first for-purchase VIP package netting revenues of $40,000 in 2015 o Developed a co-hosted pre-race VIP party for key stakeholders, a VIP runner program, and a race day VIP party for race partners all contributing to a 600% growth in the hospitality budget over 4 years•Co-manage ALAM race registration including preparation of event registration portal, database management, and dissemination of race informationo Grew 2015 registration rebate revenue by 10% by renegotiating deal terms•Act as the year-round customer service first point-of-contact for all LA MARATHON LLC propertieso Oversee and train seasonal customer service teams•Increased ALAM’s hotel rebate revenue by 30% by negotiating a deal with a new housing provider •Manage ALAM website content and collaterals; co-led the redesign of website and launch of first ALAM mobile app•Prepare appearance contracts, official race invitations, and prize money payouts for elite athletes for annual ASICS LA Marathon including 2015 USATF Marathon Championships
-
-
Education
-
2005 - 2008
California Polytechnic State University-San Luis Obispo
B.S. -
2009 - 2010
California State University, Long Beach
M.A.
Community
