Experience

Cathay Land Inc.

• Philippines
• Real Estate
• 100 - 200 Employee

• Customer Service Associate

  • Jul 2022 - Present

  Knowledgeable customer service management professional successful at improving team productivity, reducing escalated calls, and increasing customer satisfaction scores. Expert sales and marketing assistant bringing 12 years of expertise in the real estate industry. Effectively manages assignments and team members. Dedicated to self-development to provide expectation-exceeding service.

• International Sales & Marketing Assistant

  • Jul 2019 - Jul 2022

   Providing marketing materials for agents/brokers who are based abroad. Assisting brokers and client needs. Submission of sales for booking. Tagging sales and providing sales reports every week. Sending welcome letters to clients. Received monthly payments of clients to the company. Deposit brokers allowance that is based abroad. Collation of client’s requirements and submission to the concern department for CTS preparation. Facilitate broker’s commission and incentives. Manage Facebook Page and update for promotional strategy. Sending memo and promo to clients and brokers. Show less



DMCI Homes Inc.

• In-House Property Consultant

  • Jun 2014 - Aug 2017

  Turn your dreams into reality by choosing the best service and quality that only DMCI Homes can offer.Helping you find property of your dreams:Randy Castillo(Globe) +63905-219-9426(Sun Cellular) +63922-880-5674email: rmcastillo.dmcihomes@gmail.comProject Location: Makati, Mandaluyong, Manila, Taguig, Pasay, Paranaque, Pasig, Las Pinas, Muntinlupa, Quezon City, Laguna, Baguio & Boracay.Please visit, like & share my Official Facebook Fan Page:www.facebook.com/randyMcastillo Show less

• Docs & Inventory Control Assistant

  • Mar 2010 - May 2014