Project Manager

• Jul 2022 - Present

Project Manager

• Mar 2022 - Jun 2022

Project Manager

• Jan 2022 - Mar 2022

Associate Project Manager

• Sep 2018 - Jan 2022

Mainly involved in managing the Entution ERP application implementations for enterprise clients. My role contains;• Creating and managing project schedules and allocating resources based on the agreed scope.• Identifying and documenting project risks and plan activities to mitigate those risks. • Managing and monitoring the Application Consultant’s activities while ensuring the project is delivered on time and within the budget constraints.• Negotiating with client and internal parties to manage user requirements to deliver the best solution, maintaining customer satisfaction. • Ensuring project milestones are met and proper signoffs are acquired to meet company revenue targets. • Conducting requirement gathering sessions for new product developments and following through until the process is completed and documented. Follow up with the development team leads to make sure deadlines are met until the product is delivered. • Identifying training needs of the team and scheduling internal training sessions to share knowledge. • Keeping all stakeholders up to date and escalating necessary concerns to the relevant parties to get solutions. Show less

Business Solutions Specialist

• Apr 2017 - Sep 2018

Coordinate the team across 3 countries (SL, Maldives and Fiji) for timely delivery of services. Manage customer satisfaction and handle issues related to onsite team members and the Internal development team. Coordinate the team across 3 countries (SL, Maldives and Fiji) for timely delivery of services. Manage customer satisfaction and handle issues related to onsite team members and the Internal development team.

Business Solutions Executive

• Jul 2013 - 2016

Requirement gathering, documentation and project implementations of the SAGE ERP 300 and other custom built solutions (Invoicing System, Student Management, MRP) together with the project management team and support. Has experience in implementing SAGE 300 ERP overseas (Maldives) projects with successful completion. Requirement gathering, documentation and project implementations of the SAGE ERP 300 and other custom built solutions (Invoicing System, Student Management, MRP) together with the project management team and support. Has experience in implementing SAGE 300 ERP overseas (Maldives) projects with successful completion.

Engineer - Software Support

• Nov 2011 - Jun 2013

Visit client sites all over the island to provide training to Hotel System users and coordinating with the Software development team to modify the system as per user requirements. Visit client sites all over the island to provide training to Hotel System users and coordinating with the Software development team to modify the system as per user requirements.