Experience

Goodwill of Western New York

• United States
• Individual and Family Services
• 1 - 100 Employee

• Vice President, Human Resources

  • Nov 2019 - Present

  Buffalo, New York, United States Provide strategic direction and execution of best in class Human Resources practices, policies, procedures and programs in support of organizational goals. Develop and implement talent acquisition efforts including talent strategy, diverse recruiting and sourcing, and candidate experience. Provide CEO with strategic direction regarding organizational structure and approaches to leverage staffing and talent needs. Partner with leaders on developing short-and longer-term… Show more Provide strategic direction and execution of best in class Human Resources practices, policies, procedures and programs in support of organizational goals. Develop and implement talent acquisition efforts including talent strategy, diverse recruiting and sourcing, and candidate experience. Provide CEO with strategic direction regarding organizational structure and approaches to leverage staffing and talent needs. Partner with leaders on developing short-and longer-term people strategies and annual goal setting process to ensure alignment with strategic priorities. Provide coaching, counseling, and advice to guide leaders and employees with regards to HR programs, practices, policies, legislation, and regulatory requirements, including interpretation of policy, identification of risk, impact to business and recommended solutions. Develop comprehensive approaches to employee development by providing guidance on career paths, succession planning, employee development, and learning opportunities. Foster a commitment to Diversity, Equity and Inclusion among leaders and employees and build programs that attract and retain diverse talent. Ensure these efforts support an inclusive, equitable and high performing culture. Develop and oversee the total rewards program including designing and implementing benefits, wellness, and compensation programs, policies, and procedures. Identify, track and report key metrics and performance indicators on people related areas to ensure progress and growth against goals. Show less



Fidelis Care

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Assistant Vice President, Learning and Organizational Development

  • Mar 2017 - Nov 2019

  Provided expertise in the areas of: talent identification and succession planning; individual, team and leadership development, needs analysis, content development, facilitation and execution of training programs. Led/ drove the Organizational Change Management and Organizational Design function, as well as Leadership Development, and Employee Engagement in support of business initiatives. Collaborated closely with leaders, HR partners and business. Ensured learning and development… Show more Provided expertise in the areas of: talent identification and succession planning; individual, team and leadership development, needs analysis, content development, facilitation and execution of training programs. Led/ drove the Organizational Change Management and Organizational Design function, as well as Leadership Development, and Employee Engagement in support of business initiatives. Collaborated closely with leaders, HR partners and business. Ensured learning and development resources aligned with overall talent management strategy. -Partnered with Human Resource Business Partners and leadership to develop and implement learning strategy and comprehensive curricula for front line and mid-level managers; 11% sustained increase in Supervisor/Employee relationship favorability on annual Employee Engagement survey. -Lead the design, delivery, and communication of programs for HiPo - emerging and developing leaders with 39% of 2017 participants and 30% of 2018 participants promoted to date. -Developed and implemented change management, communication and learning strategy to prepare 3,900 employees and 480 managers for Workday go-live. -Lead the selection and implementation of new Learning Management System, SumTotal. Integrated platform with HRIS system to reduce manual data entry and enhance accuracy of reporting. -Developed and implemented an organization wide Career Framework model, including Job Families, Career Tracks and revised Job Descriptions. Created user-friendly online resources and training for employees and managers to support understanding and utilization. -Lead annual Employee Engagement Survey efforts, including: development of Continuous Listening strategy, contract negotiations, item selection and measurement, communication strategy, dissemination of results to leadership and action planning process. Drove organization participation to 94%, exceeding previous results of 85%.

• Director, Learning and Organizational Development

  • May 2005 - Mar 2017

  Responsible for a statewide team of 12 Learning and Organizational Development professionals. Provided thought leadership and best practice research to identify and design talent management and learning strategies to meet the leadership needs of the organization. -Launched new employee onboarding program to ensure a consistent and positive new employee experience across five regional offices. Implemented onboarding program for hiring managers to ensure alignment with onboarding… Show more Responsible for a statewide team of 12 Learning and Organizational Development professionals. Provided thought leadership and best practice research to identify and design talent management and learning strategies to meet the leadership needs of the organization. -Launched new employee onboarding program to ensure a consistent and positive new employee experience across five regional offices. Implemented onboarding program for hiring managers to ensure alignment with onboarding expectations and increase retention. -Worked with Human Resource Business Partners and leadership to identify current learning needs, assess and report on program impact and identify critical areas for future development. -Developed and executed strategy to achieve 100% compliance with all annual state and federal compliance requirements. -Developed and implemented standards for training development, delivery, and measurement; ensuring training programs align with organizational goals.



Delaware North

• United States
• Hospitality
• 700 & Above Employee

• Learning and Management Development Instructional Design Specialist

  • Jul 2005 - May 2006

  Buffalo/Niagara, New York Area -Researched, designed, and developed organization wide employee and leadership development programs. -Developed and implemented corporate wide onboarding program for internal associates and field managers. -Designed and implemented corporate wide training programs focused on new performance measurement systems, compensation structures, and union avoidance. -Identified core leadership competencies for managers and collaborated with leadership to develop appropriate… Show more -Researched, designed, and developed organization wide employee and leadership development programs. -Developed and implemented corporate wide onboarding program for internal associates and field managers. -Designed and implemented corporate wide training programs focused on new performance measurement systems, compensation structures, and union avoidance. -Identified core leadership competencies for managers and collaborated with leadership to develop appropriate management development plans. Show less



JM&A Group

• United States
• Motor Vehicle Manufacturing
• 300 - 400 Employee

• Supervisor of Instructional Design and Operations

  • Jun 2000 - Jul 2005

  Deerfield Beach, Florida -Designed, developed, implemented, and evaluated training solutions in support of corporate and retail business requirements. -Managed Instructional Designers in their analysis of the audience, development of performance objectives, learning activities, testing strategies, and evaluation of training programs. -Facilitated Train the Trainer sessions and Associate Development training. -Developed numerous certification programs for retail Call Centers, Automotive Finance and… Show more -Designed, developed, implemented, and evaluated training solutions in support of corporate and retail business requirements. -Managed Instructional Designers in their analysis of the audience, development of performance objectives, learning activities, testing strategies, and evaluation of training programs. -Facilitated Train the Trainer sessions and Associate Development training. -Developed numerous certification programs for retail Call Centers, Automotive Finance and Insurance professionals and Fixed Operation Managers. Show less