Randell Miller
Owner at Creative Technology Services Elko- Claim this Profile
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Topline Score
Bio
Teresa Wohlwend
Randell worked directly for me at InMotion Hosting. He was a respected leader at InMotion Hosting. Randell is really good at identifying problems and developing solutions. He wrote our mentor program in PHP and integrated it into Slack. The helped in many ways. We were able to identify areas where training needed to be improved. We also were able to help techs develop their technical knowledge as well as identify areas that they needed to be coached. Randell would be a great asset to any company.
Jesse Owens
Randell and I worked in different departments, but the tools he developed have saved me and my team countless hours. From custom Slack Applications to complicated Data Scraping and Business Intelligence reports. Randell is not only skilled at development in languages like Python, PHP, and many others, he's a fearless and effective leader. He leads by example, and takes initiative to develop proof-of-concept tools for process improvement for the entire organization.
Teresa Wohlwend
Randell worked directly for me at InMotion Hosting. He was a respected leader at InMotion Hosting. Randell is really good at identifying problems and developing solutions. He wrote our mentor program in PHP and integrated it into Slack. The helped in many ways. We were able to identify areas where training needed to be improved. We also were able to help techs develop their technical knowledge as well as identify areas that they needed to be coached. Randell would be a great asset to any company.
Jesse Owens
Randell and I worked in different departments, but the tools he developed have saved me and my team countless hours. From custom Slack Applications to complicated Data Scraping and Business Intelligence reports. Randell is not only skilled at development in languages like Python, PHP, and many others, he's a fearless and effective leader. He leads by example, and takes initiative to develop proof-of-concept tools for process improvement for the entire organization.
Teresa Wohlwend
Randell worked directly for me at InMotion Hosting. He was a respected leader at InMotion Hosting. Randell is really good at identifying problems and developing solutions. He wrote our mentor program in PHP and integrated it into Slack. The helped in many ways. We were able to identify areas where training needed to be improved. We also were able to help techs develop their technical knowledge as well as identify areas that they needed to be coached. Randell would be a great asset to any company.
Jesse Owens
Randell and I worked in different departments, but the tools he developed have saved me and my team countless hours. From custom Slack Applications to complicated Data Scraping and Business Intelligence reports. Randell is not only skilled at development in languages like Python, PHP, and many others, he's a fearless and effective leader. He leads by example, and takes initiative to develop proof-of-concept tools for process improvement for the entire organization.
Teresa Wohlwend
Randell worked directly for me at InMotion Hosting. He was a respected leader at InMotion Hosting. Randell is really good at identifying problems and developing solutions. He wrote our mentor program in PHP and integrated it into Slack. The helped in many ways. We were able to identify areas where training needed to be improved. We also were able to help techs develop their technical knowledge as well as identify areas that they needed to be coached. Randell would be a great asset to any company.
Jesse Owens
Randell and I worked in different departments, but the tools he developed have saved me and my team countless hours. From custom Slack Applications to complicated Data Scraping and Business Intelligence reports. Randell is not only skilled at development in languages like Python, PHP, and many others, he's a fearless and effective leader. He leads by example, and takes initiative to develop proof-of-concept tools for process improvement for the entire organization.
Experience
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Owner
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Dec 2011 - Present
Owner and Technical Consultant ----------------------------------------------- If it can be done with a computer, we can make it happen. We specialize in custom programming and custom web development solutions. Owner and Technical Consultant ----------------------------------------------- If it can be done with a computer, we can make it happen. We specialize in custom programming and custom web development solutions.
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Dailydata Inc
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United States
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Information Technology & Services
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Linux Server Support Technician
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Jan 2017 - Present
-Man phones to assist clients with issues ranging from simple desktop support to Linux server issues. - Remotely do daily maintenance and updates for windows and Linux workstation and servers for clients. - Monitor system and backup reports daily. -Man phones to assist clients with issues ranging from simple desktop support to Linux server issues. - Remotely do daily maintenance and updates for windows and Linux workstation and servers for clients. - Monitor system and backup reports daily.
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InMotion Hosting
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United States
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Internet Publishing
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100 - 200 Employee
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Technical Support Team Lead
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Mar 2017 - Apr 2018
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Elko Broadcasting
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United States
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Broadcast Media Production and Distribution
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1 - 100 Employee
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Operations Manager
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Feb 2012 - Nov 2015
Responsible for on-air product for stations under the Elko Broadcasting Co.'s ownership. This includes quality control of production, studio engineering, and operations and procedures. Responsible for on-air product for stations under the Elko Broadcasting Co.'s ownership. This includes quality control of production, studio engineering, and operations and procedures.
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PD/Morning Personality
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Dec 2010 - May 2011
On-air duties both live and voice tracked Coordination with Networks and Vendors Monitor Content of Ruby Radio programming Monitor other aspects of radio operations for Ruby Radio cluster On-air duties both live and voice tracked Coordination with Networks and Vendors Monitor Content of Ruby Radio programming Monitor other aspects of radio operations for Ruby Radio cluster
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Archangel Radio
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Program Development
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Studio Engineer
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Aug 2010 - Sep 2010
• Responsible for building On-Air studio to handle EWTN Network Broadcast, Local Broadcast and Production • Responsible for integrating all current equipment into audio chain as well as making recommendations and purchases for additional equipment • Design of studio workspace and implementation of this design • Assist with planning and initial production of Station imaging and show elements • Responsible for building On-Air studio to handle EWTN Network Broadcast, Local Broadcast and Production • Responsible for integrating all current equipment into audio chain as well as making recommendations and purchases for additional equipment • Design of studio workspace and implementation of this design • Assist with planning and initial production of Station imaging and show elements
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Image Technology Systems
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United Kingdom
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Telecommunications
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1 - 100 Employee
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Senior Technical Support Representative
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Mar 2008 - Apr 2010
• Case ownership of customer issues related to the Visual Matrix Property Management System. • Directly assisted customers via remote control software as well as verbally assisting them with cabling issues across the telephone. • Responsible for detailed reporting of customer issue, prompt research and solutions for said issues, and continued high level of customer service through out the entire process. • Responsible for training of floor technicians of new and existing products, policies and procedures • Development of new software utilities to assist other technicians with the job duties. • Development of new deployment of the remote client portion of the Visual Matrix PMS software. • Development and Implementation of routines to make existing software code base compatible with new Microsoft operating systems, including Vista and Windows 7. Show less
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Microsoft
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United States
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Software Development
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200 - 300 Employee
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Xbox Customer Support Supervisor – Tier 3
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May 2007 - Sep 2007
• Case ownership of top tier escalations of customer issues related to the Xbox and Xbox360 consoles. • Worked as a customer advocate between Microsoft product groups and repair service center. • Responsible for detailed reporting of customer issue, prompt research and solutions for said issues, and continued high level of customer service through out the entire process. • Responsible for training of floor technicians of new and existing products, policies and procedures • Responsible for testing of new policies and procedures to be used by the rest of the Xbox support teams, as well as providing feedback and suggestions for improvement for new or existing polices and procedures. Show less
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Telvista
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United States
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Outsourcing and Offshoring Consulting
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700 & Above Employee
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Technical Support Agent
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Sep 2006 - May 2007
• Responsible for fielding calls from consumer DSL users and assisting with a variety of troubleshooting including internet connectivity, email, and web browsing • Frontline customer care duties including dealing with consumers in an empathic and professional manner • Proper logging, coding and tracking of consumer issues to ensure a high quality of service and a first call resolution standard • Responsible for fielding calls from consumer DSL users and assisting with a variety of troubleshooting including internet connectivity, email, and web browsing • Frontline customer care duties including dealing with consumers in an empathic and professional manner • Proper logging, coding and tracking of consumer issues to ensure a high quality of service and a first call resolution standard
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Morning Show Host, Program Manager, IT Director
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Feb 2005 - Jan 2006
• Plan, Prep, and Execute 4 hour airshift during Morning Drive Time • Responsible for all work flow and tracking of production of commercial matter and public service announcements including assignment of and verification of completion of production • Daily production of commercial matter and public service announcements, including production via Cool Edit Pro and placement to cart inside of BSI/Simian • Responsible for all corporate IT duties, including maintenance and upgrade of PCs used for on-air/production and sales related tasks, network troubleshooting and general PC support for staff • Developed automation computer program to automate verification, download, audio conversion, audio enhancement, BSI/Simian tagging, and local upload of news and sports feed from the web without human interaction. Show less
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Basin Radio Network
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United States
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Broadcast Media Production and Distribution
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1 - 100 Employee
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Afternoon Drive Announcer, Music Director, IT Director
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Jun 2004 - Nov 2004
• Plan, Prep, and Execute 4 hour airshift during Afternoon Drive Time • Review new music for content and format fit and maintain relationship with music labels and promoters • Daily production of commercial matter and public service announcements, including production via Cool Edit Pro and placement to cart inside of Audio Vault • Responsible for corporate network development and deployment as well as general PC maintenance and upgrade, internet connectivity and email issues, and computer system troubleshooting • Developed interface between Audio Vault and MusicMaster scheduling software for music log integration Show less
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Cardinal Tracking Inc
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United States
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Software Development
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1 - 100 Employee
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Applications Developer
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Jun 2002 - Jun 2003
• Development of a deployment scheme for our client/server applications using InstallShield Developer 7/8 and InstallScripting. • Development of Database plug-in style tools for our existing products using Visual Basic and Microsoft SQL server 7 & 2000. • Development of a deployment scheme for our client/server applications using InstallShield Developer 7/8 and InstallScripting. • Development of Database plug-in style tools for our existing products using Visual Basic and Microsoft SQL server 7 & 2000.
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Education
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2003 - 2004
American Broadcasting School
Certification, Broadcast Radio Oprations
Community
