Experience

Town of Morinville

• Canada
• Government Administration
• 1 - 100 Employee

• Information Technology Supervisor

  • Oct 2022 - Present



iGOT IT Services

• Senior Information Technology Consultant

  • Jun 2021 - Oct 2022



Inter Pipeline

• Canada
• Oil and Gas
• 700 & Above Employee

• SCADA Network and Cyber Security

  • Jun 2018 - May 2021

  Worked within a team to identify flaws, risks and develop concise remediation plans for network and computer systems within an Industrial Controls Systems (ICS) environment. Advised leadership team on how to improve compliance to industry standards.• Setup, configured and maintained SolarWinds network monitoring which resulted in identifying communication issues and resolving them before an outage• Monitor all computer and network systems for threats and security vulnerabilities



Agnico Eagle - Hope Bay

• Canada
• Mining
• 1 - 100 Employee

• Corporate Information Technology Manager

  • Dec 2014 - Nov 2017

  Performed roles as Corporate IT Manager, IT Project Manager and Senior Network Engineer.Provided complete IT leadership and managed day-to-day operations. Areas of concentration: IT Strategy, IT Leadership, IT Architecture, IT Security, Business Continuity Program Development, and Disaster Recovery Planning.• Restarted a remote mine site that had been inactive for 4 years by cabling and setting up all IT infrastructure. • Effectively prepared and presented large-scale projects to the executive team.• Trained, mentored, and supervised new IT staff to ensure the highest service delivery to users.• Implemented a new change management strategy for tracking, monitoring, and goal setting resulting in reaching zero downtime departmental goal.



Yukon Zinc Corporation

• Sr. IT Administrator

  • May 2010 - Jan 2015

  Managed a department of multiple direct reports, comprised of WAN and LAN administrators, program managers and system/technical analysts. Responsible for all mine site data architecture. • Managed all site communication and IT requirements• Trained, mentored and supervised new IT staff• Maintained and setup Cisco switches and phone system• Implemented computer orientations for new employees and trained existing users• Worked with managers and staff to discuss software and system requirements• Implemented Help Desk Database to track issues• Managed Firewalls• Administered VMWare servers remotely and site



Northgate Minerals - Kemess Mine

• IS Technician

  • Nov 2007 - Oct 2010

  • Managed all Satellite communications to and from Mine Site• Maintained, troubleshot and upgraded hardware, software, and peripheral computer equipment• Assisted in the administration of the Mill Process Control Network• Provided technical support to users throughout the mine site to ensure limited downtime• Managed PBX phone system • Managed all Satellite communications to and from Mine Site• Maintained, troubleshot and upgraded hardware, software, and peripheral computer equipment• Assisted in the administration of the Mill Process Control Network• Provided technical support to users throughout the mine site to ensure limited downtime• Managed PBX phone system



Symantec

• United States
• Software Development
• 700 & Above Employee

• Call Centre Manager

  • 2005 - 2007

  • Performed IT audits, working with internal and external auditors.• Promoted IT security awareness across the organization.• Provided technical support to users throughout the mine site to ensure limited downtime.• Administered satellite service and remote access.• Maintained, troubleshot and upgraded hardware, software, and peripheral computer equipment.• Created technology hand-over documentation and manuals. • Performed IT audits, working with internal and external auditors.• Promoted IT security awareness across the organization.• Provided technical support to users throughout the mine site to ensure limited downtime.• Administered satellite service and remote access.• Maintained, troubleshot and upgraded hardware, software, and peripheral computer equipment.• Created technology hand-over documentation and manuals.



Nexland Canada/Symantec Corp

• Managing Director/Call Centre Manager/Network Solutions Consultant

  • Jan 2001 - Aug 2005

  Managed and motivated sales and technical support specialist to increase sales and create a better experience for customers.Toured Canada giving information speeches on Internet Security to teleworkers.Responsible for office budget and cutting costs which resulted in achieving higher company profits.Wrote technical documents to explain advanced router features.Implemented a database for the help desk to log calls.Setup virtual private networks to create secure connections from remote locations to corporate offices around Canada.