Experience

Global Reward Solutions
• Canada
• IT Services and IT Consulting
• 1 - 100 Employee
• Supply Chain Manager - ME, Africa

  • Feb 2016 - Present


Carlton Group Ltd.

• United Kingdom
• Real Estate

• Order Processing Coordinator

  • Sep 2014 - Feb 2016

  Order Management • Monitor order progression for assigned regions • Ensure new orders are routed correctly and processed within defined timing • Perform manual order related tasks • Perform back-office tasks related to Order inquiries • Order related tasks as assigned o Confirm order details with Partners and members o White glove purchase requests Regional Offering Subject Matter Expert • Validate regional offerings for accuracy and quality • Subject Matter Expert for regional offerings • Recommend and/or update offering specific documentation • Participate in Training sessions Direct Client Program Inquiries • Monitor Customer Service Ticket platform to address assigned tickets within KPIs and as per defined scripts and supplied materials:



Arab Bank

• Jordan
• Banking
• 700 & Above Employee

• RM Support -CIB

  • Jun 2013 - Sep 2014

• EXECUTIVE SECRETARY to Global IT Head

  • Nov 2006 - Jun 2013

  • Follow up on the IT systems dashboard on monthly basis and coordinate with the concerned party to update according to management directions and agreed criteria.• Follow up on projects status dashboard in order to ensure that all projects will meet deadlines and escalate when needed, in addition to obtaining clear justifications from concerned project manager.• Update the IT on-call list on monthly basis and coordinate its distribution across the all countries.• Working as personal assistant for the Global Head of IT, answers the phone and takes messages, arrange for meetings and conferences by coordinating with relevant parties related to the CIO’s meetings, sort incoming and outgoing mail, maintains files, correspondences and other duties as requested, • Assist IT HR Relationship Manager in different activities related to HR functions such as Recruitment, Training…etc.Training:• Assisted in coordinating Al Ruwwad training program.• Facilitate university students training program in IT Department.• Execute Annual Training Plan according to business needs & priorities for IT employees• Coordinate with HR training department for implementation required training courses• Follow-up process on training results and collects training evaluations.Recruitment• Receiving and circulating CV’s.• Arranging for interviews.• Follow up on interview results and collect interview reports.• Coordinate with HR recruitment department to prepare AB exam ( English, Math, IQ and Personality Profile), follow up to get exam results, and maintain proper records of the results. • Issue hiring Memos.• Issue weekly Recruitment Report with Recruitment Statistics.• Create recruitment file, which contains all documents of recruitment processes.• Correct IQ exam for ITC candidates in other countries.



The U.S Embassy in Jordan

• Administrative Clerk

  • Aug 2006 - Sep 2006

  Perform the full range of duties and responsibilities of an Administrative Clerk for the Military Assistance Program (MAP). The Administrative Clerk works for the MAP Joint Training Officer and MAP Financial Specialist. Prepare Invitational Travel Orders (ITOs) and assist the MAP Joint Training Officer by administrating DOD sponsored training of Jordanian military officers. Perform the full range of duties and responsibilities of an Administrative Clerk for the Military Assistance Program (MAP). The Administrative Clerk works for the MAP Joint Training Officer and MAP Financial Specialist. Prepare Invitational Travel Orders (ITOs) and assist the MAP Joint Training Officer by administrating DOD sponsored training of Jordanian military officers.


Terra Sancta College
• Australia
• 1 - 100 Employee
• Preschool teacher

  • Sep 2004 - Jun 2005