Experience

Seanautics

• Lebanon
• Truck Transportation
• 1 - 100 Employee

• Key Account Manager

  • Jun 2018 - Present



Net Logistics sal

• 1 - 100 Employee

• Business Development Executive

  • Apr 2017 - Jun 2018



Skynet Worldwide Express

• South Africa
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Key Account Executive

  • Oct 2016 - Apr 2017

  As a key Account, my principal responsibilities are to generate inquiries through the effective identification of existing clients' requirements, understand the business environment and industry and present the company's products and services in a manner that translates into business revenue. Basically, I work every second of the day to create credibility, strong and lasting relationships with clients; holding responsibility for client’s specific needs and solutions when there are none. Being a key contact for the company’s accounts that are worth significant amount of money, my duties are as per below: - Responsible for finding new strategies and analyze business trends - Develop relationships and gain clients' trust - Analyze business situation - Select services that will fit best each particular client. - Making and closing sales - Answer questions and technical issues to complete accounts' satisfaction. - Make calls every month to offset possible attrition among the company’s accounts. - Meet their quota on time - Review service needs and usage - Identify products and pricing that will suit the costumer’s needs - Responsible for managing, supporting, and servicing accounts A great Key Account must transform the clients' needs into a realistic project for the company so there is a strong need to be focused and independent.



TNT

• Netherlands
• Freight and Package Transportation
• 700 & Above Employee

• Customer Service Executive

  • Nov 2014 - Oct 2016

  Working as a Customer Service at TNT Express is a very varied role and involves liaising directly with clients as well as suppliers As a Customer Service, I am required to ensure each shipment generates the maximum contribution to the company by keeping constant focus on meeting the required service level at the lowest possible cost. My daily tasks include: - Responding to customers or shippers questions and / or complaints - process sales invoicing in accordance with established procedures and standards. - Ensure that supplier purchase invoices are correct and passed to appropriate department for processing - Assist the sales team with quotations and client/product knowledge - Produce reports and statistics - Provide routing information and issue shipping instructions to ensure deliveries arrive on time and to their correct location. - Responsible for tracking of goods enroute to their destination ensuring any problems that may arise are resolved so as to avoid delays. - Responsible for the preparation of quotes for customers, which will involve examining products or materials to estimate quantities or weight and type of packing required for transport.



Clemenceau Medical Center

• Lebanon
• Hospitals and Health Care
• 400 - 500 Employee

• Patient Services Coordinator

  • Jun 2012 - Aug 2014

  Process financial issues for requested files (insurance, NSF, self payers)  Delivering insurance files for third party payers  Lab ordering policy on DMS system (test description, coding and correlation between various tests in-house vs. outsourced)  Pathology ordering policies  Filing and data retrieval  Generating reports for results for both patients and physicians , electronically and hardcopy Process financial issues for requested files (insurance, NSF, self payers)  Delivering insurance files for third party payers  Lab ordering policy on DMS system (test description, coding and correlation between various tests in-house vs. outsourced)  Pathology ordering policies  Filing and data retrieval  Generating reports for results for both patients and physicians , electronically and hardcopy