Rana Raza
Customer Experience Manager at Aghaz Investments- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Experience
-
Aghaz Investments
-
United States
-
Financial Services
-
1 - 100 Employee
-
Customer Experience Manager
-
May 2021 - Present
-
-
-
CarFirst
-
Pakistan
-
Internet Publishing
-
100 - 200 Employee
-
Regional Manager Purchase
-
Oct 2016 - Apr 2018
Managed the Vehicle Purchase Department For Central Punjab & North Region (Punjab) Designed SOP,s and KPI's and assured smooth Operations and Performances Managed and trained a team of 50 employees Managed 11 Branches and an Outdoor inspection team Provided the required trainings to the team members Played a key role in hiring the resources required Initiated and ran the head of Mechanical Referral Program Played key role in CarFirst's Partnership with Jubilee insurance, Descon Engineering, Regional Marketing Vendors & partner banks Awarded As the Highest Performing Regional Manager Set up and implement team goals Was responsible for client retention Created rosters for the entire team Was responsible for the quality of the inspection team. Show less
-
-
-
National Fertilizer Marketing Limited
-
Pakistan
-
Chemical Manufacturing
-
1 - 100 Employee
-
Sr.Excutive Markerting & Planning
-
Sep 2012 - Jan 2014
In-charge agencies and security refunds in the Marketing and Planning department. Third in the departmental hierarchy amongst ten Knowledge of industry, client dealing, pitching marketing and planning initiatives monthly Computerised the manual system of Agency Approval and Cancellation. Member of various committees and performed Individual and group tasks according to organisational needs. In-charge agencies and security refunds in the Marketing and Planning department. Third in the departmental hierarchy amongst ten Knowledge of industry, client dealing, pitching marketing and planning initiatives monthly Computerised the manual system of Agency Approval and Cancellation. Member of various committees and performed Individual and group tasks according to organisational needs.
-
-
-
MIRRORS ENTERTAINMENT
-
Lahore, Pakistan
-
Marketing and ProjectHead
-
2009 - 2014
Marketing and organisation of annual bilingual plays with more than 3000 viewers per play. Sponsors include Coca Cola, Warid, Wateen Marketing and organisation of annual bilingual plays with more than 3000 viewers per play. Sponsors include Coca Cola, Warid, Wateen
-
-
-
Ransul Productions
-
Movies, Videos, and Sound
-
Project manager
-
2011 - 2013
dealing with clients and managing the whole project from the idea to execution! dealing with clients and managing the whole project from the idea to execution!
-
-
-
Hn Solutions
-
Pakistan
-
Advertising Services
-
1 - 100 Employee
-
Marketing Advisor
-
2011 - 2013
working with the E marketing team on their projects and advising them on how to cater a certain marketing objective! working with the E marketing team on their projects and advising them on how to cater a certain marketing objective!
-
-
-
Lahore country club
-
Muriedke (sheikhupura)
-
Coordinator to the CEO
-
2011 - 2012
-
-
-
-
Teacher Assistant
-
2011 - 2012
assisting teachers with lectures, presentations and exam checking along with teaching my junior year
-
-
Zonal Head , event management team and media co ordinator
-
2009 - 2012
Zonal head for international debating championship with teams around the globe.member of Event management team media co ordinator for shahjiwana debating championship
-
-
Education
-
Lahore University of Management Sciences
SEO and Content Managment, Business -
Lahore University of Management Sciences
Entrepreneurship Studies -
Coventry University
Master of Business Administration - MBA, Marketing and Managment -
Royal Holloway, University of London
BSc Business Administration (Hons), Marketing/Marketing Management, General