Rana Raza

Customer Experience Manager at Aghaz Investments
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Contact Information
us****@****om
(386) 825-5501
Location
Lahore District, Punjab, Pakistan, PK

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Experience

    • United States
    • Financial Services
    • 1 - 100 Employee
    • Customer Experience Manager
      • May 2021 - Present

    • Pakistan
    • Internet Publishing
    • 100 - 200 Employee
    • Regional Manager Purchase
      • Oct 2016 - Apr 2018

      Managed the Vehicle Purchase Department For Central Punjab & North Region (Punjab) Designed SOP,s and KPI's and assured smooth Operations and Performances Managed and trained a team of 50 employees Managed 11 Branches and an Outdoor inspection team Provided the required trainings to the team members Played a key role in hiring the resources required Initiated and ran the head of Mechanical Referral Program Played key role in CarFirst's Partnership with Jubilee insurance, Descon Engineering, Regional Marketing Vendors & partner banks Awarded As the Highest Performing Regional Manager Set up and implement team goals Was responsible for client retention Created rosters for the entire team Was responsible for the quality of the inspection team. Show less

    • Pakistan
    • Chemical Manufacturing
    • 1 - 100 Employee
    • Sr.Excutive Markerting & Planning
      • Sep 2012 - Jan 2014

      In-charge agencies and security refunds in the Marketing and Planning department. Third in the departmental hierarchy amongst ten Knowledge of industry, client dealing, pitching marketing and planning initiatives monthly Computerised the manual system of Agency Approval and Cancellation. Member of various committees and performed Individual and group tasks according to organisational needs. In-charge agencies and security refunds in the Marketing and Planning department. Third in the departmental hierarchy amongst ten Knowledge of industry, client dealing, pitching marketing and planning initiatives monthly Computerised the manual system of Agency Approval and Cancellation. Member of various committees and performed Individual and group tasks according to organisational needs.

  • MIRRORS ENTERTAINMENT
    • Lahore, Pakistan
    • Marketing and ProjectHead
      • 2009 - 2014

      Marketing and organisation of annual bilingual plays with more than 3000 viewers per play. Sponsors include Coca Cola, Warid, Wateen Marketing and organisation of annual bilingual plays with more than 3000 viewers per play. Sponsors include Coca Cola, Warid, Wateen

    • Movies, Videos, and Sound
    • Project manager
      • 2011 - 2013

      dealing with clients and managing the whole project from the idea to execution! dealing with clients and managing the whole project from the idea to execution!

    • Pakistan
    • Advertising Services
    • 1 - 100 Employee
    • Marketing Advisor
      • 2011 - 2013

      working with the E marketing team on their projects and advising them on how to cater a certain marketing objective! working with the E marketing team on their projects and advising them on how to cater a certain marketing objective!

  • Lahore country club
    • Muriedke (sheikhupura)
    • Coordinator to the CEO
      • 2011 - 2012

    • Teacher Assistant
      • 2011 - 2012

      assisting teachers with lectures, presentations and exam checking along with teaching my junior year

    • Zonal Head , event management team and media co ordinator
      • 2009 - 2012

      Zonal head for international debating championship with teams around the globe.member of Event management team media co ordinator for shahjiwana debating championship

Education

  • Lahore University of Management Sciences
    SEO and Content Managment, Business
    2018 - 2018
  • Lahore University of Management Sciences
    Entrepreneurship Studies
    2018 - 2018
  • Coventry University
    Master of Business Administration - MBA, Marketing and Managment
    2014 - 2015
  • Royal Holloway, University of London
    BSc Business Administration (Hons), Marketing/Marketing Management, General
    2009 - 2012

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