Experience

Origami Accounting

• Canada
• Accounting
• 1 - 100 Employee

• Senior Staff Accountant

  • Nov 2017 - Present

  -Performing compilation procedures for multiple clients -Recording business entries by compiling and analyzing account information -Tax planning and period returns filing for corporations, partnerships, and sole proprietorship clients -Preparing year-end adjustments, working papers, and financial statements through various software -Responding to client inquiries regarding accounting & tax issue

• Business Account Manager

  • Jun 2017 - Jun 2018

  -Assisting with client account & accounting software setup -Responding client inquiries promptly and professionally -Conscientious client communications and follow-up -Processing of client payments -Preparing client's payroll -Contributing to ongoing client satisfaction by email, phone, or in person meeting -Documents filing system maintaining -Monthly and annual activity organization



Angel Wigs

• Canada

• Key Holder

  • Oct 2015 - May 2017

  -Professional and Patient Customer Services.-Pleasant Teamwork with Managers and Co-workers.-Making Great Sales by Up Selling and Cross Selling Products.-Trusted by Customers for Decision Making and Accumulate Personal Regular Customers.-Responsible for Visual Display, Inventory Check, Shipment Receivement, and Daily Sales Target.-Dealing with Discount Decision, Exchange and Return, Phone Calls, Instore Theft, Task Arrangement, and Staff Supervision as Manager on Duty.-Have Meeting with Manager for Sales, New Order Plan and Products Improvement Regularly.



Chocolaterie Bernard Callebaut Partnership

• Canada
• Food and Beverage Services

• Sales Associate

  • Oct 2013 - Dec 2015

  -Perfect Customer Service -Effective Communication Skills-Pleasant Teamwork with Manager and Co-workers-Pre-package Chocolate and Gift Wrap Skills Training-Customers Decision Making Guidance-Rush Hours Handling-Role Switching of Stock, Sales, and Cashier-Passion, Motivated to Learn More, Hardworking Attitude -Perfect Customer Service -Effective Communication Skills-Pleasant Teamwork with Manager and Co-workers-Pre-package Chocolate and Gift Wrap Skills Training-Customers Decision Making Guidance-Rush Hours Handling-Role Switching of Stock, Sales, and Cashier-Passion, Motivated to Learn More, Hardworking Attitude



Tea Desire

• Canada
• Restaurants

• Seasonal Sales Associate & Key Holder

  • Jun 2014 - Jul 2014

  During this summer, my past and first employer Tea Desire experienced a high peak time, thus I go back to help them out. During this summer, my past and first employer Tea Desire experienced a high peak time, thus I go back to help them out.



Sears Canada

• Canada
• Retail
• 700 & Above Employee

• CSD

  • Apr 2014 - Jun 2014

  -Professional Customer Service -Cashier Tasks -Rush Hours Handing-Individual Closing and Opening-Role Switching with Sales Associate, Purchasing Advisor-Perfect Answering Phones skills-Great Teamwork and Pleasant Cooperation with Managers-Passion, Hardworking, Customer Service Oriented -Professional Customer Service -Cashier Tasks -Rush Hours Handing-Individual Closing and Opening-Role Switching with Sales Associate, Purchasing Advisor-Perfect Answering Phones skills-Great Teamwork and Pleasant Cooperation with Managers-Passion, Hardworking, Customer Service Oriented



University of Alberta

• Canada
• Higher Education
• 1 - 100 Employee

• Accounting Course Marker and Proctor

  • Jan 2014 - Apr 2014

  -Efficient Cooperation with Course Instructors and Team members-Supervised Skills and Time Management Improvement -Efficient Cooperation with Course Instructors and Team members-Supervised Skills and Time Management Improvement



American Eagle Outfitters

• Sales Associate

  • Jun 2013 - Oct 2013

  -Strong Communication Skills -Customer Relationship Builder -Efficient Work with Managers and Team Members to Maximize Store Sales-Guide Customers Through Decision Making on What Product Best Fits Their Needs -Self-motivated, Customer Service Oriented, and Enthusiastic -Strong Communication Skills -Customer Relationship Builder -Efficient Work with Managers and Team Members to Maximize Store Sales-Guide Customers Through Decision Making on What Product Best Fits Their Needs -Self-motivated, Customer Service Oriented, and Enthusiastic

• Tea Specialist and Key Holder

  • Nov 2012 - May 2013

  Tea Desire (www.teadesire.com/) is a chain tea store in Canada, Fabulous tea from China, Germany, India, Japan and South Africa; Fatastic teapota, mugs, and related things imported from the world!-Responsible, Passion, and Hardworking-Opening, Deposit, Shipment, Impact, Sales,Cashier, Cash Out, Closing-Being Able to Work All Day Long Individually, Even Rush Hour-Retail Skills Improving, High Contribution for One-Day Sales-Customer Service Skills Improving -Pleasant Cooperation with Team members and Supervisor-Motivated to Be A Product Knowledge Expert



Abercrombie & Fitch

• United States

• Impact

  • Jan 2013 - Apr 2013

  -Role Switching with Model and Sales Associate Due to Rush Hour and Shortage-Know More about Clothing Store and Works at Back -Work Efficiently Which Is Affirmed by Store Manager-Teamwork Improving with People with Different Backgrounds-Customer Service Improving by Serving Parents and Children-Problems Solving -Role Switching with Model and Sales Associate Due to Rush Hour and Shortage-Know More about Clothing Store and Works at Back -Work Efficiently Which Is Affirmed by Store Manager-Teamwork Improving with People with Different Backgrounds-Customer Service Improving by Serving Parents and Children-Problems Solving