Experience

Vayam Infotech LLC

• United Arab Emirates
• Software Development
• 1 - 100 Employee

• Desktop Support Engineer

  • Feb 2020 - Present

  Responsible for creating and managing user accounts and computer accounts using the Azure Active Directory admin console. This involves setting up new accounts, modifying existing accounts, and ensuring proper access and permissions are granted. Synchronizing On-Premises Active Directory to Azure AD: Handling the synchronization of on-premises Active Directory objects to Azure Active Directory, ensuring that user and computer information remains up to date across both environments. Working with Azure Managed Domain, setting up and managing domain services in Azure. This includes adding virtual machines (VMs) to the Azure Managed Domain and ensuring proper domain configuration and management. Good understanding of Infrastructure-as-a-Service (IAAS) and Software-as-a-Service (SAAS) concepts. Additionally, you should be familiar with network services such as DHCP, DNS, DFS, and WINS. Expertise with Group Policy Object (GPO) management, configuring and managing backups and restores, and performing LDAP tasks related to user and computer directory services. Possess knowledge of security capabilities such as Conditional Access and Identity Protection. This involves implementing security measures and ensuring secure access to IT resources. Scripting Knowledge: Proficiency in PowerShell scripting good at automating tasks, perform system configurations, and manage various IT processes using PowerShell scripts. Managing virtualization environments using platforms like VMware ESXi and Hyper-V. This includes creating and managing virtual machines (VMs), adding them to resource pools, configuring VMs in enterprise storage area network (SAN) and network-attached storage (NAS) environments, and monitoring the health status of VMs. Creating new Microsoft Outlook accounts, shared mailboxes, and distribution list groups for users. Additionally, you'll troubleshoot issues related to Microsoft Exchange Online and provide support for Outlook client-related problems. Show less