Cloud Sales Expert

• Jan 2018 - Present

Senior Cloud Solutions Architect

• Aug 2016 - Jan 2018

• Contribute to the writing of customer proposal which includes managed services and consulting efforts along with service management architect and solution architect• Qualify customer opportunities: understand customer requirements through customer meetings and workshops. This task extends to the understanding of the overall customer IT infrastructure as well as business challenges and constraints. Acting as a technical architect, transferring customers’ requirements into a solution based on Orange’s products and services• Support OCB sales opportunities as a technical subject matter expert of the local or European account management teams. Develop IT service business for Orange in Europe to identify potential opportunities and pipelines within account.• Positioning complex billable consulting work to facilitate progression towards or closure of a large Managed OCB Solution sale.• Lead high Level design of proposed solutions and potentially be part of solution delivery as owner of low level designs• Working with engineering team to finalize technical solution in the context of a specific project with extents to Orange product and managed services enhancements.Purpose:• Provide technical support to Orange Cloud for Business (OCB) Business lead and service management architects to qualify opportunities and write proposal,• Drive pre-sales HLD, customer presentations and represent Orange through all meetings reviewing the solution proposed• Lead solution high level design including capture of customer requirements and mapping of solution to address requirements,• Drive post sales High Level design• Perform billable consulting, proof of concept or pilot that will ensure closing of ongoing deals• Ensure continuous improvement of Orange’s Managed IT Services portfolio and processes as the OCB technical counterpart to Orange engineering team• Support rollout of OCB solutions through solution low level design and continuous support to project managers

Senior Solutions Architect

• Jun 2012 - Jul 2016

· Provide technical and business consultative leadership during the pre-sales and post-sales cycle.· Responsible for providing technical assistance to the CSE during implementation and post implementation phases.· Responsible for the design and configuration of the implementation as well as all associated documentation.· Provide technical and business analytical leadership for VMAX, VNX, VPLEX, SAN and VMWare products and business objectives in order to engage the customer or implement and maintain an engagement.· Develop Migration plans and performance assessments for VMAX, VNX, VPLEX, SAN and VMWare products.· Part of EMC Enterprise Hybrid Cloud Team responsible for designing and implementing the cloud products , blueprinting , use cases and workflows.· Participate in R&D project using GreenPlum and Hadoop.· SYMMETRIX SPEED GURU Certified.

Lab Administrator

• Oct 2010 - Jun 2012

· Responsible for the implementation, installation, maintenance and administration of Cairo lab equipments.· Responsible for customer problem recreation in EMC lab.· Technical advisory and implementation for R&D projects with Egypt AUC,GUC and Ain Shams universities· Project manager for lab related projects.· Very good practical knowledge in most of EMC products and technologies.· Working with academic teams on different research papers under cloud topics and storage performance.· Achieved 3 silver awards in 2010 for cloud implementation project, Innovation and Hiring project.

DataCenter system engineer

• Jun 2006 - Oct 2010

· Responsible for OS Administration (Microsoft , VMware, Solaris)· Responsible for Microsoft SQL Administration.· Responsible for HW installation and configuration.· Responsible for the Administration and configuration of HP Openview (HP AIS CERTIFIED)· Very good knowledge of Storage technologies.· Very good knowledge of the Active Directory.· Very good knowledge of backup technologies.

Technical Support Engineer

• Nov 2005 - Jun 2006

· Support ADSL customers and troubleshoot computer and line problems over the phone.· Configure all types of Network switches and routers.