Ramsha Akbar

ERP Technical Consultant at Synergy Computers
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Contact Information
us****@****om
(386) 825-5501
Location
Karachi Division, PK

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Experience

    • Pakistan
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • ERP Technical Consultant
      • Sep 2023 - Present

      Karachi Division, Sindh, Pakistan Proficiently processed payroll within IFS Software, ensuring accurate calculations of salaries, bonuses, and deductions. • Maintained compliance with tax regulations, including income tax, social security, and statutory deductions. • Conducted precise data entry and verification, meticulously recording employee time and attendance, including hours worked, leaves, and overtime. • Generated comprehensive payroll reports, maintained meticulous records for auditing… Show more Proficiently processed payroll within IFS Software, ensuring accurate calculations of salaries, bonuses, and deductions. • Maintained compliance with tax regulations, including income tax, social security, and statutory deductions. • Conducted precise data entry and verification, meticulously recording employee time and attendance, including hours worked, leaves, and overtime. • Generated comprehensive payroll reports, maintained meticulous records for auditing and compliance, and provided top-notch customer service. • Successfully configured and customized the HCM module within IFS Software to meet specific HR requirements, including employee profiles and workflows. • Managed and maintained accurate employee records, ensuring data compliance and adherence to HR regulations. • Orchestrated the recruitment process, encompassing job descriptions, candidate management, and orientation. • Oversaw performance management and managed training and development programs within the HCM module. • Administered compensation and benefits packages, ensuring seamless integration with payroll, and facilitated employee self-service Show less

    • Saudi Arabia
    • Information Technology & Services
    • 1 - 100 Employee
    • Implementation Engineer
      • Feb 2023 - Sep 2023

      SmartHCM • Execute implementation project plans, at the direction of a Project Manager, based on client's needs, resources, and timelines as part of a project team. • Perform on-site and remote install, configuration, and client's training. • Manage time and resources to facilitate multiple implementation projects simultaneously. • Ensures customer success and satisfaction in a friendly and courteous manner. • Maintains client's records by updating account information and task status using… Show more • Execute implementation project plans, at the direction of a Project Manager, based on client's needs, resources, and timelines as part of a project team. • Perform on-site and remote install, configuration, and client's training. • Manage time and resources to facilitate multiple implementation projects simultaneously. • Ensures customer success and satisfaction in a friendly and courteous manner. • Maintains client's records by updating account information and task status using project management tools and methodologies. • Continually investigates products and gains industry knowledge to improve performance and skill set. • Work independently to accomplish tasks to meet performance requirements. • Contributes to team effort by ensuring the highest possible level of customer happiness by understanding the needs of the customer with intuitive or directive conversation and questioning techniques. • Assists the project team in predicting project risks and assists in Root Cause Analysis when unforeseen issues/risks threaten the success of the project. Show less

Education

  • Mohammad Ali Jinnah University (MAJU)
    MS, Software Engineering
    2023 - 2025
  • Karachi University
    BS Computer Technology, CGPA: 3.6
    2014 - 2017

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