Ramone King
Customer Success Consultant at Total Synergy- Claim this Profile
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Bio
Jorge Andujar
Ramone and I worked closely over the last three years at Diligent. I cannot say enough good things about Ramone and his exceptional customer service. He is hard working, detail oriented, and is always looking for a solution which makes him an asset to any organization's Support team. Ramone also has a great personality and sense of humor. I would often get emails and calls from clients who were delighted by his service and resolution to their problems. I always found Ramone extremely kind and willing to help with the most complex issues and go beyond to resolve them. I would recommend Ramone without any hesitation and would be more than happy to provide a reference upon request.
Andrew Carrick
I worked closely with Ramone over a number of years at Diligent and found him to be an exemplary and critical member of our Support team. Nothing was too much for Ramone to handle and he would work tirelessly to solve problems for our clients any time of day. He is cool under pressure, a world class communicator and he would be the first person I would look to to employ if I was looking for a first class support and service professional. Please feel free to contact me directly for any reference requests.
Jorge Andujar
Ramone and I worked closely over the last three years at Diligent. I cannot say enough good things about Ramone and his exceptional customer service. He is hard working, detail oriented, and is always looking for a solution which makes him an asset to any organization's Support team. Ramone also has a great personality and sense of humor. I would often get emails and calls from clients who were delighted by his service and resolution to their problems. I always found Ramone extremely kind and willing to help with the most complex issues and go beyond to resolve them. I would recommend Ramone without any hesitation and would be more than happy to provide a reference upon request.
Andrew Carrick
I worked closely with Ramone over a number of years at Diligent and found him to be an exemplary and critical member of our Support team. Nothing was too much for Ramone to handle and he would work tirelessly to solve problems for our clients any time of day. He is cool under pressure, a world class communicator and he would be the first person I would look to to employ if I was looking for a first class support and service professional. Please feel free to contact me directly for any reference requests.
Jorge Andujar
Ramone and I worked closely over the last three years at Diligent. I cannot say enough good things about Ramone and his exceptional customer service. He is hard working, detail oriented, and is always looking for a solution which makes him an asset to any organization's Support team. Ramone also has a great personality and sense of humor. I would often get emails and calls from clients who were delighted by his service and resolution to their problems. I always found Ramone extremely kind and willing to help with the most complex issues and go beyond to resolve them. I would recommend Ramone without any hesitation and would be more than happy to provide a reference upon request.
Andrew Carrick
I worked closely with Ramone over a number of years at Diligent and found him to be an exemplary and critical member of our Support team. Nothing was too much for Ramone to handle and he would work tirelessly to solve problems for our clients any time of day. He is cool under pressure, a world class communicator and he would be the first person I would look to to employ if I was looking for a first class support and service professional. Please feel free to contact me directly for any reference requests.
Jorge Andujar
Ramone and I worked closely over the last three years at Diligent. I cannot say enough good things about Ramone and his exceptional customer service. He is hard working, detail oriented, and is always looking for a solution which makes him an asset to any organization's Support team. Ramone also has a great personality and sense of humor. I would often get emails and calls from clients who were delighted by his service and resolution to their problems. I always found Ramone extremely kind and willing to help with the most complex issues and go beyond to resolve them. I would recommend Ramone without any hesitation and would be more than happy to provide a reference upon request.
Andrew Carrick
I worked closely with Ramone over a number of years at Diligent and found him to be an exemplary and critical member of our Support team. Nothing was too much for Ramone to handle and he would work tirelessly to solve problems for our clients any time of day. He is cool under pressure, a world class communicator and he would be the first person I would look to to employ if I was looking for a first class support and service professional. Please feel free to contact me directly for any reference requests.
Experience
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Total Synergy
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Australia
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Software Development
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1 - 100 Employee
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Customer Success Consultant
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Aug 2021 - Present
ABOUT TOTAL SYNERGY: Total Synergy exists to give more time to the designers of our world. #MoreTimeForDesign We’re entirely focused on helping architecture, engineering and construction design people (AEC) deliver projects and make business life easier. This dedicated, industry-specific focus (since 1999) enables us to innovate for the evolving needs of our 16,000+ customers around the world. We make Synergy — cloud business and project management software. Synergy is built in-house in Australia using the latest cloud technologies and agile development. This allows us to deliver software with a single focus for our customers, fast. We are proud and passionate tech people that happily work in the background to make business life easier for our customers. Think of us as a wingman to AEC design businesses — someone who’s got your back in the business of designing the built environment. #SynergyWingman Total Synergy focuses on creating an engaging and fun working environment with a diverse bunch of people united by core values — respect, integrity and care (we call them RIC). #RICroll #TeamTotalSynergy We support our global customers across time zones with offices in Sydney, Australia, and London, UK and will open in North America soon. Show less
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Diligent
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United States
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Software Development
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700 & Above Employee
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Senior Support Specialist
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Jun 2015 - Feb 2021
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GameStop Canada
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Retail
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700 & Above Employee
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Assistant Manager
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Sep 2013 - Mar 2014
Manager duties while manager was away, training new staff.Excellent sales statistics.
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Keyholder
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Jul 2012 - Aug 2013
Senior sales assistant, higher responsibilities such as opening/closing, financials.
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Editor
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2008 - Sep 2012
Capturing game footage, writing and editing articles. Capturing game footage, writing and editing articles.
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Peer Support Student
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Feb 2010 - Feb 2011
Worked at desk providing IT support and answering questions. Worked at desk providing IT support and answering questions.
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Education
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2014 - 2014
Christchurch Polytechnic
Principles and Practices of English Language Teaching to Adults, Teaching English as a Second or Foreign Language/ESL Language Instructor -
2011 - 2012
京都産業大学 / Kyoto Sangyo University
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2009 - 2011
Christchurch Polytechnic
Diploma in Languages, Japanese
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