Ramona Razavi

Financial Services Manag at RBM of Alpharetta
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Location
Alpharetta, GE

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Experience

    • United States
    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • Financial Services Manag
      • Jan 2020 - Present

      Alpharetta, Georgia, United States As a F&I Manager, I communicate directly with banks to obtain financing for qualified buyers. Routinely structured, presented, closed deals, including selling of Finance and Insurance products, and finalized paperwork. Aiding the Accounting Office with daily Accounts Receivable. Aiding the Title Clerk with all State Motor Vehicle work for numerous states. And ensuring the dealership is and maintains compliance with all National and State guidelines.

    • Sales and Leasing Consultant
      • Oct 2013 - Jan 2020

      Alpharetta, GA Working directly with clients to sell and lease new and pre-owned Mercedes Benz vehicles and Sprinter Vans, with strong understanding of all financial incentive products. Working directly with sales management and all departments throughout the dealership. Persistently prospecting for new business, re-marketing of customer database and communicating with Internet customers in a timely manner. Consultative Sales person, continuously asking questions and guiding clients through the sales… Show more Working directly with clients to sell and lease new and pre-owned Mercedes Benz vehicles and Sprinter Vans, with strong understanding of all financial incentive products. Working directly with sales management and all departments throughout the dealership. Persistently prospecting for new business, re-marketing of customer database and communicating with Internet customers in a timely manner. Consultative Sales person, continuously asking questions and guiding clients through the sales process, allowing them to select and purchase the right luxury precision vehicle for their needs. Responsible for assuring customer satisfaction to the industry’s highest standards; also providing after-the-sale customer support, including the unsold customers to maximize all future selling opportunities. Maintain a sold customer follow-up system that encourages repeat and referral business.

    • Office Manager
      • Oct 2010 - Nov 2013

      Greater Atlanta Area Managed and supervised daily operation of A/P, A/R, business licenses, cash receipts, general ledger, payroll and utilities for two affiliated companies. Prepared and filed company taxes, including sales, payroll, W-2 and 1099’s. Prepared bank reconciliations, year-end closing entries, and audit schedules. Coordinated Travel for the employees and the contractors for out of state projects.

    • United States
    • Retail
    • Finance Assistant
      • Aug 2007 - Apr 2011

      Decatur, GA Assisted Finance Manager with completion of administrative tasks, including record keeping and paperwork related to the purchase of a vehicle. Audited and reviewed all documents, including finance contracts, lease contracts, motor vehicle paperwork and sales for warranties, accessories or additional vehicle protection. Maintained communication with the lender's funding department, management and the client to provide all requisite documentation for the loan process.

    • Financial Services
    • 100 - 200 Employee
    • Compliance Analyst
      • Aug 2004 - Aug 2007

      Dallas, TX Compliance Analyst on sub-prime auto loans. Performed audits, reviews, and approved funding contracts submitted for purchasing. Reviewed hold files daily to ensure contracts were properly and efficiently moving through the loan process. Responsible for providing effective customer service, and communicating loan terms and conditions and products according to management policies and guidelines. o Completed all work in accordance with applicable methodologies and procedures within agreed… Show more Compliance Analyst on sub-prime auto loans. Performed audits, reviews, and approved funding contracts submitted for purchasing. Reviewed hold files daily to ensure contracts were properly and efficiently moving through the loan process. Responsible for providing effective customer service, and communicating loan terms and conditions and products according to management policies and guidelines. o Completed all work in accordance with applicable methodologies and procedures within agreed timelines. Show less

    • United States
    • Banking
    • Lead Teller
      • Mar 2000 - Aug 2003

      Dallas/Fort Worth Area Like a teller, I was responsible for a cash drawer and all of the functions that pertain to it. And as a Head teller, I supervised all the tellers. Performed cash audit, and had a very strong roll motivating tellers to reach their Sales goals. If a teller was not in balance, part of my job was to search for the overage or shortage. Performed teller training, replenished the automated teller machines and transferring money to the vault. Performed vault audit, in conjunction with another… Show more Like a teller, I was responsible for a cash drawer and all of the functions that pertain to it. And as a Head teller, I supervised all the tellers. Performed cash audit, and had a very strong roll motivating tellers to reach their Sales goals. If a teller was not in balance, part of my job was to search for the overage or shortage. Performed teller training, replenished the automated teller machines and transferring money to the vault. Performed vault audit, in conjunction with another employee, on a regular basis.I lead instructions on how to provide world class customer service to tellers. Communicated with customers, tellers and the manager on a daily basis. Show less

Education

  • Community College of Denver
    Associate's degree, COMPUTER AND INFORMATION SCIENCES AND SUPPORT SERVICES
    2000 - 2003
  • Azad university -Tehran
    BS, Civil Engineer
    1989 - 1995

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