Experience

Materne North America - GoGo squeeZ

• United States
• Food and Beverage Services
• 200 - 300 Employee

• Consumer & Market Insights Manager

  • Sep 2020 - Present



PepsiCo

• United States
• Food and Beverage Services
• 700 & Above Employee

• Insights Manager

  • Jan 2020 - Aug 2020



Avon

• United Kingdom
• Personal Care Product Manufacturing
• 700 & Above Employee

• Associate Consumer Research Manager - Global Innovation

  • Oct 2016 - Sep 2019

  • Collaborate with cross functional teams to create full cycle project-based consumer learning plans for future innovation• Design and execute pre-launch global consumer product testing including formula guidance and performance validation/claims research • Execute annual insight and pre-concept qualitative and quantitative research to generate strong foundational consumer insights that feed global innovation territory pipeline • Manage continuous global brand health tracking platform for 15 markets coordinating study inputs as well as monthly, quarterly, annual deliverables, and ad-hoc requests with local teams• Support vendor review and selection processes for global consumer insights and consumer product research teams



Insights by Kantar

• United Kingdom
• Market Research
• 700 & Above Employee

• Manager, Research Design & Management

  • Sep 2013 - Sep 2016

  • Execute global copy testing, tracking, and ad hoc research projects from questionnaire design, fieldwork, and data delivery• Build consultative relationship with clients and client management team to design custom research studies that address client specific business issues• Manage internal and external vendor relationships and processes to ensure that all projects are delivered on time and within budget • Execute global copy testing, tracking, and ad hoc research projects from questionnaire design, fieldwork, and data delivery• Build consultative relationship with clients and client management team to design custom research studies that address client specific business issues• Manage internal and external vendor relationships and processes to ensure that all projects are delivered on time and within budget



J.D. Power

• Information Services
• 700 & Above Employee

• Research Specialist

  • Jul 2009 - Sep 2013

  • Research lead on global syndicated wireless carrier, wireline, and wireless device study platforms• Analyze data within SPSS and mTAB databases to create monthly/quarterly client updates, proprietary reports, ad hoc client requests, and semi-annual reports• Provide clients with key study insights and actionable recommendations on customer service, sales, billing, and costing metrics and their correlation with overall product satisfaction• Monitor and review research project management processes including monthly sample fielding, data processing, index score analysis, regression weight analysis, and market share analysis



DOLCE&GABBANA

• Italy
• Retail Luxury Goods and Jewelry
• 700 & Above Employee

• Buying Intern

  • Jun 2008 - Aug 2008

  Assisted ready-to-wear buyers in completing daily /weekly analysis and reporting of merchandise sales by line, week, and season Assisted ready-to-wear buyers in completing daily /weekly analysis and reporting of merchandise sales by line, week, and season



Liberty Mutual Insurance

• United States
• Insurance
• 700 & Above Employee

• National Market Claims Intern

  • Jun 2006 - Aug 2007

  -Assisted case managers in conducting initial investigative contacts between parties involved in workers’ compensation claims -Established relationships and ongoing contacts on a daily basis with corporate clients, individual claimants and medical physicians to ensure an adequate return to work date for injured workers -Assisted case managers in conducting initial investigative contacts between parties involved in workers’ compensation claims -Established relationships and ongoing contacts on a daily basis with corporate clients, individual claimants and medical physicians to ensure an adequate return to work date for injured workers