Experience

Trader Joe's

• Sales Associate

  • Feb 2018 - Present

  Able to complete over 70+ transactions in a one hour time frame Deliver excellent customer service to shoppers and obtain product knowledge to assist customers with any questions they may have. Creatively directed 10+ large displays of product and artwork throughout the store to promote new/seasonal products of the month. Oversaw a section in the store, which required items to be ordered daily, maintaining the section, updating signs and prices. Coordinate interactive activities for customers such as pumpkin patches during the fall time, themed art displays during sports events, and prepared food items for customers to try during their shopping experience. Hand picked items daily throughout the store to donate to neighborhood shelters and churches. Assisted customers with groceries to their vehicles when needed and shopped for visually impaired customers as well. Maintain the cleanliness of the store such as registers, restrooms, and shelves for the customers to have an overall great experience. Show less



SEPHORA

• Lead Cashier

  • Jul 2015 - Feb 2018

  Trained, developed, and supervised new hires all year round Screened, interviewed and hired 20+ applicants to fulfill store positions Complete 100+ transactions daily in a high volume store Applied skincare and makeup products on clients and assisted with questions/concerns about merchandise Gained clients' trust to further assist with personal self care routines such as knowledge about products and why it would work for them. Ensure that clients are informed and enrolled in the Beauty Insider Program to gain access to store deals, free perks, and personalized face routines. Received intensive one on one training with brand representatives to be able to educate and provide information to clients on product ingredients and specific details. Conduct makeup and skincare classes on weekends for highest tier clients Demonstrate Sephora values of Passion for Client Service, Innovation, Expertise, Work-Life Balance, Respect for all, Teamwork, and Initiative Show less



AMERICAN EAGLE OUTFITTERS INC.

• Sales Associate

  • Nov 2014 - Jul 2015

  Oversee online orders and handpick items from the store that needed to be shipped out. Assisted customers on the sales floor with sizing, prices, and fitting rooms Completed 50+ transactions hourly Provided information and guided customers to save money and earn rewards by signing up for the American Eagle Outfitters credit card. Able to complete 15+ credit card sign ups within one hour Frequently coordinated overnight floor sets to promote monthly/seasonal deals Provided personal shopping experience to customers to better create a more welcoming environment Show less