Experience

Sunset Health

• United States
• Medical Practices
• 1 - 100 Employee

• IT Technician

  • Sep 2021 - Present

  Install, configure, and troubleshoot workstations, printers, and phones—advise staff on the use of computing devices and multimedia equipment—inventorying technology equipment—add, change, and remove users from Active Directory— Organize and schedule upgrades and maintenance without deterring others from completing their work— Respond to helpdesk calls and tickets and resolve them in a timely manner— Assist with Microsoft Office365 - solving mailbox issues; checking and updating distribution lists—Assist with Microsoft Azure. Show less



Mayo's Candy Shop

• El Centro, California, United States

• Assistant Manager

  • Jun 2019 - Sep 2021

  Provide outstanding customer service—awareness of all product knowledge information and merchandise promotions—maintain sales productivity levels—assist in active recruiting, selection, training, scheduling, and evaluation of store personnel—ensure effective inventory and merchandise management—responsible for the completion of all administrative tasks and reports—supervise all staff—schedule staff to adequately cover needs—manage all marketing efforts. Provide outstanding customer service—awareness of all product knowledge information and merchandise promotions—maintain sales productivity levels—assist in active recruiting, selection, training, scheduling, and evaluation of store personnel—ensure effective inventory and merchandise management—responsible for the completion of all administrative tasks and reports—supervise all staff—schedule staff to adequately cover needs—manage all marketing efforts.



Central Union High School

• United States
• 1 - 100 Employee

• Temporary Computer Repair Assistant I

  • May 2021 - Aug 2021

  Run diagnostics, image and set-up new and repurposed computers—troubleshoot and resolve operational and technical issues utilizing standard procedures—set up, maintain, and upgrade multimedia equipment or systems—repair and test computers and related equipment—install and configure printers and phones—advise staff and faculty on the use of computing devices and multimedia equipment—inventorying technology equipment; lifting and moving technology equipment; data entry. Run diagnostics, image and set-up new and repurposed computers—troubleshoot and resolve operational and technical issues utilizing standard procedures—set up, maintain, and upgrade multimedia equipment or systems—repair and test computers and related equipment—install and configure printers and phones—advise staff and faculty on the use of computing devices and multimedia equipment—inventorying technology equipment; lifting and moving technology equipment; data entry.



Imperial Valley College

• United States
• Education Administration Programs
• 200 - 300 Employee

• English as a Second Language Tutor

  • Feb 2019 - Jun 2019

  Attended as an embedded tutor to a specific class during the semester—helped students of different levels of ESL through individual appointments—identified students’ problems on specific topics and make an activity in order to facilitate their understanding—explained and reviewed difficult topics to a group of students of a specific class. Attended as an embedded tutor to a specific class during the semester—helped students of different levels of ESL through individual appointments—identified students’ problems on specific topics and make an activity in order to facilitate their understanding—explained and reviewed difficult topics to a group of students of a specific class.



CECYTEBC

• Mexico
• Higher Education
• 300 - 400 Employee

• Information Technology Specialist

  • Sep 2016 - Sep 2017

  Colegio de Estudios Cientificos y Teconologicos, Mexicali, Mexico Troubleshoot simple to complex computer hardware problems, application issues, and network related problems—provided training as needed to allow effective use of hardware and applications—resolved technical problems with local area networks (LAN)—added, changed, removed users from Active Directory—installed new software or updated existing software when directed—provided excellent customer service and maintained a pleasant and helpful manner—designed, build, and maintained efficient, reusable, and reliable HTML and PHP code for web sites—assisted testing and debugging new and existing software systems and/or applications. Show less



Puga Pc

• Mexicali y alrededores, México

• Information Technology Technician

  • Jun 2008 - Jul 2013

  Responded to queries on the phone, via email, in person, or through remote access—offered technical assistance on the delivery, configuration, set up, maintenance, and troubleshooting of computer systems, hardware, and software—backed up data files—designed and installed local network structure—helped customers to find a computer according to their needs—maintained inventory of products and services sold on the day. Responded to queries on the phone, via email, in person, or through remote access—offered technical assistance on the delivery, configuration, set up, maintenance, and troubleshooting of computer systems, hardware, and software—backed up data files—designed and installed local network structure—helped customers to find a computer according to their needs—maintained inventory of products and services sold on the day.