Experience

T-Mobile By Experts Choice

• United States
• Wireless Services
• 1 - 100 Employee

• Sales Consultant

  • Dec 2018 - Present



Polo Ralph Lauen

• United States
• Retail Apparel and Fashion
• 400 - 500 Employee

• Selling Manager

  • May 2017 - Oct 2018

  Supervising sales and customer servicing Managing payroll, shipment and replenishment process Taking over Polo Connect program and increasing it to an average of 80% or higher Reduced back of house inventory levels by maintaining our sales floor Supervising sales and customer servicing Managing payroll, shipment and replenishment process Taking over Polo Connect program and increasing it to an average of 80% or higher Reduced back of house inventory levels by maintaining our sales floor



EXPRESS

• United States
• Retail
• 700 & Above Employee

• Co Manager

  • Jun 2015 - Mar 2017

  Co-Manager, participated in store openings, hiring and training new staff Maintaining KPI’s for the store Created customer loyalty for the brand Managed store in several locations, organized and re-arranged back of house based on company needs and store capacities Co-Manager, participated in store openings, hiring and training new staff Maintaining KPI’s for the store Created customer loyalty for the brand Managed store in several locations, organized and re-arranged back of house based on company needs and store capacities



Carters Inc.

• United States
• Retail Apparel and Fashion
• 700 & Above Employee

• Selling Supervisor

  • Apr 2015 - Jun 2015

  Sales supervisor Supervising associates to achieve daily goals Process and merchandise new items as they arrived to the store Sales supervisor Supervising associates to achieve daily goals Process and merchandise new items as they arrived to the store



Polo Rlaph Lauren Factory Store

• San Ysidro California

• Department Supervisor/ Stock Supervisor

  • Sep 2013 - Jan 2015

  Directed the men’s department breaking in-store record achieving a $6 million dollar goal Trained and developed employees in three different areas of the store Increased the company’s UPH expectations In charge of floor sets Handling and average of 84,000 units per year In charge of training and teaching the RFID system procedures to sale associates and assistant managers Directed the men’s department breaking in-store record achieving a $6 million dollar goal Trained and developed employees in three different areas of the store Increased the company’s UPH expectations In charge of floor sets Handling and average of 84,000 units per year In charge of training and teaching the RFID system procedures to sale associates and assistant managers



Gap

• United States
• Retail
• 700 & Above Employee

• Assistant Manager/Stock Supervisor

  • Nov 2003 - May 2013

  Improved sales for 3 consecutive years, making our store achieve up to $13.5 million Addressed customer inquiries and resolved complaints Design and implemented customer satisfactions metrics Contact point manager during in store remodeling Increased over 20% of the company’s goals in regard of the Brand Credit Card Completed a series of training sessions to advance from Assistant Manager to Associate Store Manager Trained staff to deliver outstanding customer service Contributed to merchandising, replenishment and operational ideas at management meetings Elevated shipment and replenishment UPH frequently Trained and developed next in line supervisors In charge of overlooking in store units of an average of 165,000 per year Show less