Ramon Blassoples

Information Technology Support Specialist at Paracon
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Contact Information
us****@****om
(386) 825-5501
Location
City of Johannesburg, Gauteng, South Africa, ZA

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Credentials

  • Jamf Certified Associate Exam - English
    Jamf
    May, 2023
    - Nov, 2024
  • Cybersecurity Fundamentals
    IBM
    Feb, 2023
    - Nov, 2024
  • Microsoft 365 Essential Training for Administrators
    LinkedIn
    Feb, 2023
    - Nov, 2024
  • macOS Ventura Essential Training
    LinkedIn
    Feb, 2023
    - Nov, 2024
  • macOS for IT Administrators
    LinkedIn
    Feb, 2023
    - Nov, 2024
  • macOS Monterey Essential Training
    LinkedIn
    Jun, 2022
    - Nov, 2024
  • Windows 11 for IT Pros First Look: Supporting Users
    LinkedIn
    May, 2022
    - Nov, 2024
  • Google Cloud Digital Leader Training Specialization
    Coursera
    Nov, 2021
    - Nov, 2024
  • Cloud Computing for Business Professionals Certificate
    Cloud Academy, Inc.
    Oct, 2021
    - Nov, 2024
  • Cloud Core
    IBM
    Oct, 2021
    - Nov, 2024
  • Containers & Kubernetes Essentials
    IBM
    Oct, 2021
    - Nov, 2024
  • Docker Essentials: A Developer Introduction
    IBM
    Oct, 2021
    - Nov, 2024
  • Enterprise Design Thinking Practitioner
    IBM
    Oct, 2021
    - Nov, 2024
  • IBM Blockchain Essentials V2
    IBM
    Oct, 2021
    - Nov, 2024
  • Microsoft 365 Certified: Fundamentals
    Microsoft
    Sep, 2021
    - Nov, 2024
  • Google/CompTIA dual credential
    Coursera
    Aug, 2021
    - Nov, 2024
  • Microsoft Certified: Azure Fundamentals
    Microsoft
    Jul, 2021
    - Nov, 2024
  • Google IT Support Professional Certificate
    Google
    Jun, 2021
    - Nov, 2024
  • NQF 5 - National Certificate : Systems Support - Information Technology
    MICT SETA
    Oct, 2013
    - Nov, 2024
  • CompTIA A+ ce Certification
    CompTIA
    Aug, 2021
    - Nov, 2024
  • CompTIA IT Operations Specialist – CIOS Stackable Certification
    CompTIA
    Aug, 2021
    - Nov, 2024
  • CompTIA Network+ ce Certification
    CompTIA
    Feb, 2021
    - Nov, 2024
  • CompTIA Secure Infrastructure Specialist – CSIS Stackable Certification
    CompTIA
    Aug, 2021
    - Nov, 2024
  • CompTIA Security+ ce Certification
    CompTIA
    Apr, 2021
    - Nov, 2024
  • AWS Certified Cloud Practitioner
    Amazon Web Services (AWS)
    Oct, 2020
    - Nov, 2024

Experience

  • Paracon
    • South Africa
    • Staffing and Recruiting
    • 100 - 200 Employee
    • Information Technology Support Specialist
      • Nov 2021 - Present

      Adcorp agent based at NTT assigned to Prosus (Naspers) as an onsite resource. Adcorp agent based at NTT assigned to Prosus (Naspers) as an onsite resource.

  • Cool Ideas Service Provider
    • South Africa
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Tier 2 Remote Desktop Support Technician
      • Mar 2019 - Mar 2020

      Responsible for providing technical support to FTTH customers as an ISP representative. Responsible for providing technical support to FTTH customers as an ISP representative.

  • Amazon
    • United States
    • Software Development
    • 700 & Above Employee
    • Virtual Customer Service Associate (Trainee)
      • Mar 2018 - Jun 2018

      Attended training sessions to grow knowledge of Amazon products and services to develop customer service skills in various foreign regions. Attended training sessions to grow knowledge of Amazon products and services to develop customer service skills in various foreign regions.

  • Triple4
    • South Africa
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Managed Services Engineer (Tier 2 Application Support)
      • Nov 2014 - Nov 2017

      Responsible for the providing technical maintenance and support of small to medium business IT infrastructures within a Managed Services environment. Responsible for the providing technical maintenance and support of small to medium business IT infrastructures within a Managed Services environment.

  • TCM - Technology Corporate Management
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Site Support Engineer
      • Sep 2013 - Nov 2014

      Responsible for ensuring onsite End User infrastructure problems and incidents/requests were resolved efficiently and effectively at Standard Bank. Responsible for ensuring onsite End User infrastructure problems and incidents/requests were resolved efficiently and effectively at Standard Bank.

  • EOH
    • South Africa
    • IT Services and IT Consulting
    • 700 & Above Employee
    • End User Support Engineer
      • Feb 2012 - Jun 2013

      Responsible for managing and maintaining End User infrastructure by offering proficient on site support. Responsible for managing and maintaining End User infrastructure by offering proficient on site support.

  • Cs Holdings Inc
    • United States
    • Software Development
    • Staging Technician
      • Sep 2008 - Jun 2010

      Responsible for ensuring End User equipment was functionally configured upon delivery Responsible for ensuring End User equipment was functionally configured upon delivery

Education

  • Damelin
    Matric Correspondence, English Language and Literature, General
    2007 - 2007
  • Abbotts Colleges
    2004 - 2006

Community

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