Ramiro Penedo

Software QA Tester at Edebex
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Contact Information
us****@****om
(386) 825-5501
Location
Brussels Metropolitan Area, BE
Languages
  • French Elementary proficiency
  • English Full professional proficiency
  • Dutch Limited working proficiency
  • Portuguese Native or bilingual proficiency

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Claudia N.

Ramiro is an excellent co worker. Always available to help. High attention to detail and with a strong sense of justice. Dedicated and with great techinical and comunicational skills. It was a privilege to work with him and I would not hesitate to do it again.

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Credentials

  • AccelQ Automation Engineer
    ACCELQ
    Dec, 2022
    - Oct, 2024

Experience

    • Belgium
    • Financial Services
    • 1 - 100 Employee
    • Software QA Tester
      • May 2022 - Present

    • Junior Operations Officer
      • Sep 2017 - Jul 2022

      - Credit collection;- Sales;- Market prospection;- Compliance;- Financial analysis;

    • Junior Operations Trainee
      • May 2017 - Sep 2017

    • ENplus Management - EPC
      • Feb 2016 - Feb 2017

      I was mostly responsible for monitoring and solving all infringements that could harm ENplus reputation. I was mostly responsible for monitoring and solving all infringements that could harm ENplus reputation.

    • Pakistan
    • Consumer Services
    • 1 - 100 Employee
    • Human Resources Assistant
      • Jan 2014 - Jan 2016

      - Administrative work - Coordinate HR projects (meetings, training, surveys etc) and take minutes - Assist with day to day operations of the HR functions and duties - Provide clerical and administrative support to Human Resources executives - Administrative work - Coordinate HR projects (meetings, training, surveys etc) and take minutes - Assist with day to day operations of the HR functions and duties - Provide clerical and administrative support to Human Resources executives

    • Spain
    • Computers and Electronics Manufacturing
    • 300 - 400 Employee
    • Salesman - 3rd year
      • Aug 2011 - Aug 2014

      - Being responsible for processing cash and card payments. - Answering queries from customers. - Reporting discrepancies and problems to the supervisor. - Responsible dealing with customer complaints. - Working within established guidelines, particularly with brands. - Receiving and storing the delivery of large amounts of stock - Being responsible for processing cash and card payments. - Answering queries from customers. - Reporting discrepancies and problems to the supervisor. - Responsible dealing with customer complaints. - Working within established guidelines, particularly with brands. - Receiving and storing the delivery of large amounts of stock

    • Netherlands
    • Staffing and Recruiting
    • 700 & Above Employee
    • Call Center assistant
      • 2008 - 2011

      - Answer calls and respond to emails - Research required information using available resources - Manage and resolve customer complaints - Enter new customer information into system - Update existing customer information - Process orders, forms and applications - Identify and escalate priority issues - Produce call reports - Answer calls and respond to emails - Research required information using available resources - Manage and resolve customer complaints - Enter new customer information into system - Update existing customer information - Process orders, forms and applications - Identify and escalate priority issues - Produce call reports

Education

  • Universidade de Évora
    Bachelor’s Degree, International Relations and Affairs
    2008 - 2014
  • Universidade de Évora
    International affairs

Community

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