Ramiro Julián M.
Front Desk Receptionist (Category 1) at Altis Grand Hotel- Claim this Profile
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Inglés Full professional proficiency
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Portugués Professional working proficiency
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Español Native or bilingual proficiency
Topline Score
Bio
Veruska Cimino MIH
I had the opportunity to manage Julian directly when he was working as receptionist at COMO Metropolitan London, and he showed passion, positive attitude and professionalism during his time with us. Team player and always happy to help. Willing to learn and grow. I truly recommend Julian, and you will be lucky to have him in your team. I wish him the best for his career.
LinkedIn User
It’s my absolute pleasure to recommend Julian Mazzeo Luengo Julian and I worked together at Holiday Inn Kensington Forum Front Office Department. I thoroughly enjoyed my time working with Julian and came to know Julian as a truly valuable asset to team. He is honest, and incredibly hard-working. Beyond that Julian is an impressive positive attitude who is always willing to reach the extra mile and embrace a new challenge. Julian knowledge of customer services and expertise in the reception department was a huge advantage to our entire department and the team a true team player who brings out the best of each employee , reaching deadlines and common goals , meeting standards and exceeding customers expectations. Along with undeniable talent Julian has always been an absolute joy and fun to work with. Without a doubt, I confidently recommend Julian As a dedicated and knowledgeable employee and a great person, I know that Julian will be a beneficial addition to any organisation.
Veruska Cimino MIH
I had the opportunity to manage Julian directly when he was working as receptionist at COMO Metropolitan London, and he showed passion, positive attitude and professionalism during his time with us. Team player and always happy to help. Willing to learn and grow. I truly recommend Julian, and you will be lucky to have him in your team. I wish him the best for his career.
LinkedIn User
It’s my absolute pleasure to recommend Julian Mazzeo Luengo Julian and I worked together at Holiday Inn Kensington Forum Front Office Department. I thoroughly enjoyed my time working with Julian and came to know Julian as a truly valuable asset to team. He is honest, and incredibly hard-working. Beyond that Julian is an impressive positive attitude who is always willing to reach the extra mile and embrace a new challenge. Julian knowledge of customer services and expertise in the reception department was a huge advantage to our entire department and the team a true team player who brings out the best of each employee , reaching deadlines and common goals , meeting standards and exceeding customers expectations. Along with undeniable talent Julian has always been an absolute joy and fun to work with. Without a doubt, I confidently recommend Julian As a dedicated and knowledgeable employee and a great person, I know that Julian will be a beneficial addition to any organisation.
Veruska Cimino MIH
I had the opportunity to manage Julian directly when he was working as receptionist at COMO Metropolitan London, and he showed passion, positive attitude and professionalism during his time with us. Team player and always happy to help. Willing to learn and grow. I truly recommend Julian, and you will be lucky to have him in your team. I wish him the best for his career.
LinkedIn User
It’s my absolute pleasure to recommend Julian Mazzeo Luengo Julian and I worked together at Holiday Inn Kensington Forum Front Office Department. I thoroughly enjoyed my time working with Julian and came to know Julian as a truly valuable asset to team. He is honest, and incredibly hard-working. Beyond that Julian is an impressive positive attitude who is always willing to reach the extra mile and embrace a new challenge. Julian knowledge of customer services and expertise in the reception department was a huge advantage to our entire department and the team a true team player who brings out the best of each employee , reaching deadlines and common goals , meeting standards and exceeding customers expectations. Along with undeniable talent Julian has always been an absolute joy and fun to work with. Without a doubt, I confidently recommend Julian As a dedicated and knowledgeable employee and a great person, I know that Julian will be a beneficial addition to any organisation.
Veruska Cimino MIH
I had the opportunity to manage Julian directly when he was working as receptionist at COMO Metropolitan London, and he showed passion, positive attitude and professionalism during his time with us. Team player and always happy to help. Willing to learn and grow. I truly recommend Julian, and you will be lucky to have him in your team. I wish him the best for his career.
LinkedIn User
It’s my absolute pleasure to recommend Julian Mazzeo Luengo Julian and I worked together at Holiday Inn Kensington Forum Front Office Department. I thoroughly enjoyed my time working with Julian and came to know Julian as a truly valuable asset to team. He is honest, and incredibly hard-working. Beyond that Julian is an impressive positive attitude who is always willing to reach the extra mile and embrace a new challenge. Julian knowledge of customer services and expertise in the reception department was a huge advantage to our entire department and the team a true team player who brings out the best of each employee , reaching deadlines and common goals , meeting standards and exceeding customers expectations. Along with undeniable talent Julian has always been an absolute joy and fun to work with. Without a doubt, I confidently recommend Julian As a dedicated and knowledgeable employee and a great person, I know that Julian will be a beneficial addition to any organisation.
Credentials
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Event Organization Specialist
Ott Educación SuperiorDec, 2005- Oct, 2024 -
Professional Training in Public Relations
Ott Educación SuperiorAug, 2005- Oct, 2024
Experience
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Altis Grand Hotel
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Portugal
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Restaurants
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1 - 100 Employee
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Front Desk Receptionist (Category 1)
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Sep 2022 - Present
5 stars hotel with 295 rooms, a Portuguese hotel brand. Located at 3 blocks from Marquês de Pombal, 1 block from Avda. da Liberdade and at 10 minutes walking distance from Rossio train station. My functions as a receptionist are: Counting and control of cashiering, answering emails, check-in, check-out, billing, assign rooms to Lufthansa crew members and provide tourist information and sale of private city tours to our guests. 5 stars hotel with 295 rooms, a Portuguese hotel brand. Located at 3 blocks from Marquês de Pombal, 1 block from Avda. da Liberdade and at 10 minutes walking distance from Rossio train station. My functions as a receptionist are: Counting and control of cashiering, answering emails, check-in, check-out, billing, assign rooms to Lufthansa crew members and provide tourist information and sale of private city tours to our guests.
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COMO Metropolitan London
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United Kingdom
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Hospitality
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1 - 100 Employee
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Front Desk Receptionist
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May 2022 - Jul 2022
Last hotel where I worked in London. The time was short, because I moved to Lisbon, Portugal 5 stars boutique hotel with 144 rooms and suites as well as 19 long-stay apartments located in Park Lane. Last hotel where I worked in London. The time was short, because I moved to Lisbon, Portugal 5 stars boutique hotel with 144 rooms and suites as well as 19 long-stay apartments located in Park Lane.
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Holiday Inn London Kensington Forum
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United Kingdom
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Hospitality
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1 - 100 Employee
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Front Desk Receptionist
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Sep 2021 - Feb 2022
2nd time working for Holiday Inn Kensington Forum but unfortunately the hotel was sold and all the staff was redundant. 2nd time working for Holiday Inn Kensington Forum but unfortunately the hotel was sold and all the staff was redundant.
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Ibis London Earl's Court
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United Kingdom
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Hospitality
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1 - 100 Employee
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Front Desk Receptionist
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Jun 2021 - Aug 2021
I worked as a Front Desk receptionist in the early, late and night shifts fulfilling the functions of checking in and checking out guests, assigning rooms, making room reservations, taking phone calls, giving briefing news to all departments, printing reports, taking pre-authorizations and payments, running the night audit in addition to helping with breakfast and cleaning the hotel lobby. I worked as a Front Desk receptionist in the early, late and night shifts fulfilling the functions of checking in and checking out guests, assigning rooms, making room reservations, taking phone calls, giving briefing news to all departments, printing reports, taking pre-authorizations and payments, running the night audit in addition to helping with breakfast and cleaning the hotel lobby.
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Holiday Inn London Kensington Forum
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United Kingdom
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Hospitality
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1 - 100 Employee
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Front Desk Receptionist
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Feb 2020 - Oct 2020
My first experience as a receptionist in another country in times of corona virus. I was stopped with the furlough system (help from the English government) until the hotel finally decided to sent me a redundant letter. This is the biggest IHG hotel in the UK. It has 906 rooms. I worked with Opera hotel software. Personalized assistance to guests at check in and check out, guest phone services. Credit card authorization controls, assigning rooms. My first experience as a receptionist in another country in times of corona virus. I was stopped with the furlough system (help from the English government) until the hotel finally decided to sent me a redundant letter. This is the biggest IHG hotel in the UK. It has 906 rooms. I worked with Opera hotel software. Personalized assistance to guests at check in and check out, guest phone services. Credit card authorization controls, assigning rooms.
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InterContinental Buenos Aires
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Argentina
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Hospitality
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1 - 100 Employee
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Night Concierge/Luggage Porter
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Jul 2013 - Oct 2019
I started working at the night shift as a Luggage Porter and an auditor's assistant. I performed Check in & Check-Out functions, billing, nightly reports, profiles updated, enrollments, cashier closing, room assignment. Doorman, Room Service and switchboard department functions. I was a Concierge's assistant and replacement while on vacation. I have knowledge of Pick Up & Drop Off reservations to airports and restaurants in the city, tango shows, city tours, soccer matches, polo, information for travel routes, etc. Show less
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Palermo Tower
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Palermo, Buenos Aires
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Luggage Porter
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Dec 2012 - May 2013
I worked in the opening of the hotel while it was still under construction as Luggage Porter. I started doing maintenance with grinders, drills, painting stair railings, hanging mirrors in hallways, hotel cleaning, breakfast for the guests, office paperwork, night auditor, receptionist, etc. I trained all my colleagues in the Winpax hotel software I worked in the opening of the hotel while it was still under construction as Luggage Porter. I started doing maintenance with grinders, drills, painting stair railings, hanging mirrors in hallways, hotel cleaning, breakfast for the guests, office paperwork, night auditor, receptionist, etc. I trained all my colleagues in the Winpax hotel software
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Hotel Awwa Suites & Spa
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Hospitality
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1 - 100 Employee
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Front Desk Assistant
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Apr 2012 - Nov 2012
I worked as a front desk assistant doing Check-in, Check-out, cancellation of pre-authorizations, credit notes, cash register and I have also performed Luggage Porter functions. Knowledge of WinPax hotel software I worked as a front desk assistant doing Check-in, Check-out, cancellation of pre-authorizations, credit notes, cash register and I have also performed Luggage Porter functions. Knowledge of WinPax hotel software
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Dazzler Suites Arroyo
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Capital Federal, Buenos Aires, Argentina
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Luggage Porter & Front Desk Assistant
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Sep 2010 - May 2011
Hotel software: VHF (CM Soluciones) I worked as a Luggage Porter and front desk assistant for 9 month. For reasons of staff reduction, I was made redundant Hotel software: VHF (CM Soluciones) I worked as a Luggage Porter and front desk assistant for 9 month. For reasons of staff reduction, I was made redundant
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Ramada Buenos Aires hotel
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Argentina
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Hospitality
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1 - 100 Employee
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Night Porter & Valet Parking
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Feb 2009 - Sep 2009
I used Opera hotel software. I was an auditor assistant, making night notification reports for managers and supervisors, Check-in & Check-Out, pre-authorizations control, Departures, Valet Parking control, Room Service, and Luggage Porter functions I used Opera hotel software. I was an auditor assistant, making night notification reports for managers and supervisors, Check-in & Check-Out, pre-authorizations control, Departures, Valet Parking control, Room Service, and Luggage Porter functions
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Sheraton Hotels & Resorts
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United States
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Hospitality
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700 & Above Employee
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Link@Sheraton - Waiter at the Snack Bar & Club Lounge
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Jul 2008 - Feb 2009
I did an 8 months internship working for the Link@Sheraton department (Internet service for guests) Waiter at the poolsnack bar and at the Club Lounge / Executive Floor I did an 8 months internship working for the Link@Sheraton department (Internet service for guests) Waiter at the poolsnack bar and at the Club Lounge / Executive Floor
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HidroTemper S.R.L.
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Floresta, Capital Federal
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Sales Representative Area
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Jun 2007 - May 2008
I worked for 1 year as a sales representative of bathtubs, inspection doors for jacuzzis motors, saunas, finnish baths, corner jacuzzis and mini-pools. The company went bankrupt I worked for 1 year as a sales representative of bathtubs, inspection doors for jacuzzis motors, saunas, finnish baths, corner jacuzzis and mini-pools. The company went bankrupt
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cE Hotel de Diseño
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Argentina
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Hospitality
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1 - 100 Employee
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Luggage Porter & Front Desk Assistant
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Mar 2007 - May 2007
In this hotel I worked for the first time as a Luggage Porter doing an internship for 3 months In this hotel I worked for the first time as a Luggage Porter doing an internship for 3 months
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Claridge's
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United Kingdom
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Hospitality
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200 - 300 Employee
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Waiter at the lobby bar
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Apr 2006 - May 2006
I worked as an intern for 2 months as waiter in the lobby bar serving to guests. I worked as an intern for 2 months as waiter in the lobby bar serving to guests.
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Club Hotel Catedral
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1 - 100 Employee
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Spa Receptionist
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Apr 2005 - Apr 2005
Internship in the Spa area - Guest service - Stock control Internship in the Spa area - Guest service - Stock control
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Education
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2004 - 2007
Ott Educación Superior
Degree in Hotel Management -
2003 - 2004
Ott Educación Superior
Event Organization Specialist
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