Software Fleet Coordinator

• Jun 2004 - Present

Senior Software Fleet Officer / Programmer

• Jul 2013 - Jun 2020

• Apple Scripting• Unix, C++ programming and also work on xCode 4.6• Creating Apple Macintosh Images• Deploy and Manage JAMF Casper from initial setup and deployment of settings and images.

System Protection Coordinator

• Aug 2013 - Sep 2013

• Deployment of Antivirus throughout the University• Responsible for Security Patches for Windows and Macintosh Environment • Responsible for deployment of Antivirus and definition files to Windows and Macintosh environment.

Senior Computer Support Officer

• Feb 2000 - Oct 2012

I perform this roll through out my work at Edith Cowan University as Acting position few times. In this roll basically I was escalation point for the Computer Support Officer. In my current roll I create images and packages for Macintosh environment at University and also I am escalation point if Seniors can't solve the issues and also look after Macintosh Servers.

System Administrator

• Feb 2004 - Dec 2010

• Provide technical support (Tier 3) to corporate users of the desktop SOE and to the Customer Support Officers• Fault finding and problem resolution on the all computer systems• Evaluation of new software products• TCP/IP, active directory support• Installation of software and hardware• Being a Team Leader and helping IT Co-coordinator in some of the duties• Looking after Teaching Labs and testing softwares before releasing them to the staff or students environment is few of many duties that I have• Implement and deploy the whole Apple Macintosh system in our university• Packaging and deployment of PC and Macintosh software• Managing Macintosh hardware and software rollout• Writing documentation for new systems and also How-To documents • Holding training for IT staff after attending oversea or interstate training.

Analyst Programmer

• Sep 1999 - Nov 1999

• Analysing all the systems and software in Windows NT, Windows 95 and all operating systems for HDWA, hospitals and medical centres for year 2000 compliances • Submit a report to the General Manager of the information technology department. • Analysing all the systems and software in Windows NT, Windows 95 and all operating systems for HDWA, hospitals and medical centres for year 2000 compliances • Submit a report to the General Manager of the information technology department.