Fraud Management Senior Specialist / Revenue Assurance and Fraud Management / Finance

• Dec 2020 - Present

In charge of fraud risk assessment for all new product/service and system/platform development, and provision of recommendation to eliminate those gaps. Reviewing various transactions for fraud and provide recommendations on findings to prevent / reduce losses. Continuously analyzing performance of MNO partners for detection and prevention of fraudulent operations Developing rules/mechanisms through various tools and platforms to automate fraud case detection Dealing with complaints from customers/subscribers regarding suspected fraud occurrences Major projects: New billing system for TV, Internet and land line provider, Virtual Debit card, Nar+ and Bakcell Applications, Number Sales platform for dealers, Automatic ID detection tool Show less

Value Added Services & Products Expert / Marketing Division

• May 2015 - Jan 2020

Prepared of annual revenue and cost VAS budget forecast and monitoring adherence to it Developed annual Products Road Map, prepared business cases for approval Coordinated product/services implementation from inception till commercial launch covering legal, marketing, reporting issues Served as the focal point of contact for partners and internal stakeholders for all kind of financial, marketing and communications issues Provided recommendations for optimization of existing services’ performance and revenue maximization Developed reports and dashboards to track product performance Complete 3rd party management including legal, financial, marketing, technical and complaint management Show less

Accounts Manager, Business Development Management Department

• May 2011 - Apr 2015

Managed several accounts in CIS countries and Africa Prepared annual revenue and cost budget for each account and overall, was in charge of long-term revenue growth Coordinated product/services implementation from inception till commercial launch covering legal, marketing, reporting issues Served as the focal point of contact for internal and external stakeholders Analyzed market trends/competitor analysis and recommended changes to marketing and business development strategies, Prepared weekly, monthly, and annual reports both for internal and external stakeholders Show less

Health Economist / Senior Specialist

• Jan 2009 - Oct 2009

Prepared health sector financial analysis and forecast Assisted in analysis of potential economic/financial impact of proposed policies and strategies Assisted in solving all documentation issues for construction of new health facilities Assisted in analysis and forecast of expenditures for targeted health programs Prepared health sector financial analysis and forecast Assisted in analysis of potential economic/financial impact of proposed policies and strategies Assisted in solving all documentation issues for construction of new health facilities Assisted in analysis and forecast of expenditures for targeted health programs

Assistant to Drilling Supervisor/Procurement Coordinator

• Sep 2004 - Nov 2008