Experience

CareHawk Life Safety Communications
• United States
• Public Safety
• 1 - 100 Employee
• Chief Executive Officer

  • Jul 2022 - 1 year 6 months


Marchex

• United States
• Technology, Information and Internet
• 100 - 200 Employee

• SVP, Product and Engineering, Chief Technology Officer

  • Aug 2021 - Jul 2022

  Toronto, Ontario, Canada Marchex is the industry leader of conversation analytics. I led the organization’s collective Product and Engineering teams with the goal of building a global scale platform that delivers an enhanced customer engagement experience, across multiple communication media, to businesses worldwide. Headquartered in Seattle, the organization’s products are developed all across North America, specifically Seattle, Toronto, San Francisco, and Wichita as local hubs.



Telmetrics

• Canada
• Advertising Services
• 1 - 100 Employee

• Chief Technology Officer

  • Jun 2016 - Jul 2022

  A Marchex company - North America’s leading call intelligence SaaS provider. At Telmetrics my responsibilities expanded to include the full accountability and leadership of all technology teams, namely software development, quality assurance, technical operations, telecommunication, as well as business intelligence, and most recently the product teams. Recruited, upgraded, trained, and retained world class talent teams. Created the framework of the change process that propelled… Show more A Marchex company - North America’s leading call intelligence SaaS provider. At Telmetrics my responsibilities expanded to include the full accountability and leadership of all technology teams, namely software development, quality assurance, technical operations, telecommunication, as well as business intelligence, and most recently the product teams. Recruited, upgraded, trained, and retained world class talent teams. Created the framework of the change process that propelled Telmetrics’s product and technology to compete with and win against VC-backed competition. Fostered and maintained relationships with C-suite executives of billion dollar companies such as Rollins Orkin, AutoTrader, Yelp, Web.com, and many other clients and prospects as part of my involvement in the sales, on-boarding, and customer success journeys. Negotiated multi million dollar vendor contracts to extract value while reducing costs. Show less



CanadaHelps

• Canada
• Non-profit Organization Management
• 1 - 100 Employee

• Chief Technology Officer

  • May 2014 - Jun 2016

  355 Adelaide street west, Toronto, ON Responsibilities include: - All aspects of the organization's technology strategy, infrastructure, architecture, and products including conceiving, designing, and managing internal and outsourced teams. - Provide leadership to the development teams - Provide/Revise/Maintain technology designs to provide the functionality required for the organization and its partners - Uphold and maintain the security standards of the organization for PCI compliance - Formulate functional plans… Show more Responsibilities include: - All aspects of the organization's technology strategy, infrastructure, architecture, and products including conceiving, designing, and managing internal and outsourced teams. - Provide leadership to the development teams - Provide/Revise/Maintain technology designs to provide the functionality required for the organization and its partners - Uphold and maintain the security standards of the organization for PCI compliance - Formulate functional plans to develop the product road map Internal Relationships: - Board Meetings - Weekly Management Meetings - Daily Technology SCRUMs - Communicate plans and directions to organization peers External Relationships: - Customer meetings and occasional support - Participate in conferences and lead discussions with key members of the technical community to create opportunities and shape decisions relating to the organization's technology blueprint Show less



Canfinse Group Inc.

• Canada
• Insurance
• 1 - 100 Employee

• Founding Partner and Board Member

  • 2006 - 2016

  Toronto, Ontario, Canada Canfinse Group Inc was acquired in one of Toronto’s high profile mergers in the general insurance space after 11 years of profitable organic growth. Managed the design and oversaw implementation of a full-cycle client-facing eCommerce platform. Automated and transformed all manual internal operations to become fully automated while extracting efficiencies.



Spreed Inc.

• Canada
• Wireless Services

• Director Of Technology

  • May 2007 - Mar 2014

  Lead an international team of developers to design, develop, and maintain a mobile publishing platform, advertising, and analytics solutions for the digital publishing space. People • Involved in the hiring and shaping of the tech department • Managed execution of complex projects • Managed the engineers' time and daily task assignments • Oversaw engineers' work and provide motivation and help when needed • Involved in periodic assessment of engineers' performance … Show more Lead an international team of developers to design, develop, and maintain a mobile publishing platform, advertising, and analytics solutions for the digital publishing space. People • Involved in the hiring and shaping of the tech department • Managed execution of complex projects • Managed the engineers' time and daily task assignments • Oversaw engineers' work and provide motivation and help when needed • Involved in periodic assessment of engineers' performance Product • Involved with product development and design • Involved in project requirement gathering and consolidation • Involved with project feasibility and estimation (time & resources) • Responsible for meeting milestones and ensuring product roll-out Tech • Managed server hardware and infrastructure • Ensured code and product quality • Developed and implemented technology and application architecture strategy Processes • Manage tech software, utilities and processes • Software development methodology, SCRUM • Full Testing • Deployment • Maintenance Show less