Ramil Coronel

IT Support Specialist at Royu Industrial Corporation
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
Plaridel, Central Luzon, Philippines, PH

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

You need to have a working account to view this content.
Join now
You need to have a working account to view this content.
Join now

Credentials

  • Cisco Certified Network Associate Routing and Switching (CCNA)
    Rivan IT Institute
    Sep, 2022
    - Oct, 2024

Experience

  • Royu Industrial Corporation
    • Electrical Equipment Manufacturing
    • 1 - 100 Employee
    • IT Support Specialist
      • Jul 2021 - Present

      • Assist with the planning and design of infrastructure systems. • Assist with the documentation of infrastructure design and planning activities and decisions. • Perform infrastructure operations activities such as installations of infrastructure systems according to design specifications. • Align infrastructure operations with agreed service agreement standards. • Provide technical support and guidance to end-users as needed. • Perform activities related to ongoing maintenance of infrastructure. • Assist with the implementation of agreed infrastructure changes and maintenance routines. • Perform ongoing tuning and optimization of infrastructure hardware and software components such as updates and upgrades. • Leads with infrastructure testing and implementation. • Gather performance and data usage statistics for capacity planning and reporting. • Handles logging tickets in the ticketing system • Serve as the first point of contact for customers seeking technical assistance over the phone or email. • Perform in-person and/or remote (as the need be) troubleshooting through diagnostic techniques and pertinent questions • Perform problem/issue identification and resolution. • Ability to learn fast and become proficient with unfamiliar systems. • Good analytical, troubleshooting and problem-solving competencies. • Has a strong knowledge and experience on project management skills. • Strong knowledge and experience in supporting Cisco Switch, HP Switch, Cisco Router, Fortigate Firewall, VPN, IPS, Ubiquiti WLC, Access Point and VLAN Architectures. • Leads in building Data Centers (network rack design, patch panel installation, fiber optic cable installation, LAN installation for workstations). • Leads the installation and maintenance of network CCTV cameras. • Handles the installation of Turnstile with Face Recognition. • Provides technical support on Windows OS, Printers, Google Workspace, Microsoft Office, QNAP, Biometrics and etc. Show less

  • Jemsgray Corporation
    • Information Technology Administrator
      • Feb 2019 - May 2021

      • Implementing and maintain system and database on company branches. • Perform OS upgrades, installations, and troubleshooting. • Perform operational activities as per the predetermined work schedules, including database backups/restores, backup monitoring and administration. • Assist with implementing solutions for hardware and software. Implement common preventive maintenance practices for hardware and software. • Log calls with vendors as necessary for hardware break/fix and report accordingly. • Maintain standards for installation of infrastructure software / hardware installations. • Handles the Facebook livestream using OBS Studio. • Provides graphical design for OBS Studio. • In-charged with building, configuring, installing, managing, and monitoring network infrastructure-related hardware and software • Provides technical support on Windows OS, Printers, Microsoft Office, Biometrics and etc. • Provides creative graphical design for company advertisements using Adobe Photoshop. • Monitors the inventory of IT Assets. Show less

  • Ultimax Building Solutions Inc.
    • Wholesale Building Materials
    • 1 - 100 Employee
    • I.T. STAFF / SAP BUSINESS ONE ADMIN
      • Sep 2017 - Feb 2019

      • Performs system and database administration (SAP Business One) • In-charged with configuring, managing, and monitoring networking infrastructure-related hardware and software • Provides technical support on Windows OS, Mac OS, Printers, Microsoft Office and etc. • Provides creative graphical design for company advertisements using Adobe Photoshop. • Performs system and database administration (SAP Business One) • In-charged with configuring, managing, and monitoring networking infrastructure-related hardware and software • Provides technical support on Windows OS, Mac OS, Printers, Microsoft Office and etc. • Provides creative graphical design for company advertisements using Adobe Photoshop.

Education

  • Bulacan State University
    Bachelor's degree, Information Technology
    2013 - 2017

Community

You need to have a working account to view this content. Click here to join now