Rami Muhawieh

Engineering Intern at cPacket Networks
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Location
San Bruno, California, United States, US

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Experience

    • United States
    • Software Development
    • 1 - 100 Employee
    • Engineering Intern
      • Aug 2023 - Present
    • United States
    • Software Development
    • 700 & Above Employee
    • API Development Associate
      • Sep 2022 - Aug 2023

    • API Development Intern
      • Jun 2022 - Sep 2022

    • United States
    • Software Development
    • 1 - 100 Employee
    • Support Desk
      • Nov 2021 - Jan 2022

      • Monitoring RMQ levels and notifying and escalating the information to other support desk members • Locating 24x7 notification emails from specific senders and notifying support desk members depending on the information within the email • Checking for support desk tickets from customers and linking the tickets to the correct agents • Database checks at certain hours of the day ensuring no issues have been detected • Monitoring RMQ levels and notifying and escalating the information to other support desk members • Locating 24x7 notification emails from specific senders and notifying support desk members depending on the information within the email • Checking for support desk tickets from customers and linking the tickets to the correct agents • Database checks at certain hours of the day ensuring no issues have been detected

    • United States
    • Furniture and Home Furnishings Manufacturing
    • 1 - 100 Employee
    • Business Operations/IT Intern
      • Jun 2021 - Jan 2022

      • Manage security training using KnowBe4 to drive training compliance and employee awareness related to phishing, scamming, and data privacy. • Lead content for monthly IT newsletter using Marketo as a platform to educate the global workforce on security related topics. • Build actionable insights and modeling related to laptop lifecycle management and ticketing. • Present findings to Senior Leadership related to current laptop manufacturers and provide recommendations for future consideration to optimize cost and improve performance for users. • Employ languages like SQL to drive efficient data exploration and modeling. • Build cross functional partnerships to discuss Snowflake as a cloud solution. • Own the process of asset management including updating ServiceNow with machine inventory for production hardware. Show less

    • Education Administration Programs
    • 1 - 100 Employee
    • Assistant Instructor, Scratch and Python
      • Jun 2020 - Aug 2020

      • Lead and assist campers with hands-on projects including Game Making and Coding. • Leverage technology to teach boys and girls valuable, real-world skills. • Teach engineering principles and skills that enable campers to design video games using Scratch and Python and take their coding skills to the next level. • Instruct campers on design and programming using Python to enable their skills and confidence to program. • Lead and assist campers with hands-on projects including Game Making and Coding. • Leverage technology to teach boys and girls valuable, real-world skills. • Teach engineering principles and skills that enable campers to design video games using Scratch and Python and take their coding skills to the next level. • Instruct campers on design and programming using Python to enable their skills and confidence to program.

    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Camp Counselor
      • Jun 2018 - Aug 2018

      • Lead, engage, and officiate a group of boys and girls in a variety of individual & team sports. • Develop sportsmanship among campers while providing a highly energized and supportive environment. • Teach valuable life lessons while focusing on the physical, social, and emotional well-being and development of the children. • Lead, engage, and officiate a group of boys and girls in a variety of individual & team sports. • Develop sportsmanship among campers while providing a highly energized and supportive environment. • Teach valuable life lessons while focusing on the physical, social, and emotional well-being and development of the children.

    • Camp Counselor
      • Jun 2017 - Aug 2017

      • Lead, engage, and officiate a group of boys and girls in a variety of individual & team sports. • Develop sportsmanship among campers while providing a highly energized and supportive environment. • Teach valuable life lessons while focusing on the physical, social, and emotional well-being and development of the children. • Lead, engage, and officiate a group of boys and girls in a variety of individual & team sports. • Develop sportsmanship among campers while providing a highly energized and supportive environment. • Teach valuable life lessons while focusing on the physical, social, and emotional well-being and development of the children.

    • United States
    • Primary and Secondary Education
    • 1 - 100 Employee
    • Teaching Assistant, Honors Algebra
      • Oct 2016 - Apr 2017

      • Engage in 1:1 with students needing assistance in class with math assignments • Correct and grade tests and homework • Enter grades into the portal • Tutor individual students during school free periods • Engage in 1:1 with students needing assistance in class with math assignments • Correct and grade tests and homework • Enter grades into the portal • Tutor individual students during school free periods

Education

  • University of California, Davis
    Bachelor of Science - BS, Applied Mathematics
    2019 - 2023
  • University of California, Davis
    Minor, Computer Science
    2019 - 2023

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