Experience

Mirage Travel & Tours

• Travel Arrangements
• 1 - 100 Employee

• Sales Manager

  • May 2017 - Present

  *Develops a business plan and sales strategy for the market that ensures attainment of company sales goals and profitability. *Responsible for the performance and development of the ticketing & sales team. *Responsible of corporate travel services and performance of three main branches & eleven implant offices all over Saudi Arabia. *Establish a robust pipeline of new business opportunities. *Growing and developing the business volume generated with existing clients. *Maintaining and developing relationships with existing corporate in person, telephone calls and Professional emails. *Handling the yearly negotiations with airlines and GDS to ensure the best profitable deal for the agency. *Ticketing staff assignment. *GDS setup. *Monitoring the agency’s performance & commitment to BSP. *Raise a weekly report to the General manager about all my business activities. Show less



Al Tayyar Travel Group

• Saudi Arabia
• Hospitality
• 300 - 400 Employee

• Sales Manager - Western & Northern Province

  • Jan 2015 - Feb 2017

  *Structure and implement a business plan for the province cities with the assistance of each area manager to ensure attainment of our company strategy. *Contribute in preparing and managing province budget. *Responsible of travel services and sales performance of five cities in WP( Jeddah, Mecca, Medina,Yanbu,Taif) and six cities in NP (Tabuk, Jouf, Arar ,Qurayyat ,Rafha , Turaif) through each area manager and personal visits. *Focusing on generating new business opportunities. *Maintain high level relationships and developing the business volume generated with existing clients. *Represent Altayyar Group in local meetings with corporate, government & universities travel. *Handling the yearly negotiations with airlines and GDS to ensure the best profitable deal for the agency. *Assisting the high management in ticketing & sales staff assignment. *GDS setup and follow up the performance on each GDS in order to achieve the assigned percentage of using it as per the head management strategy. *Raise a weekly report to the G.M of sales department. Show less



British Airways

• United Kingdom
• Airlines and Aviation
• 700 & Above Employee

• Reservation & Ticketing Executive

  • May 2011 - Dec 2014

  *Handle queries raised in a professional manner and to agreed standards in order to meet BA customer expectations. *Strong competence to create win-win relationship between the travel agents , corporate clients, cash customers and British Airways through excellent coordination skills. *Daily sales and ticketing report for the branch manager. *Handle queries raised in a professional manner and to agreed standards in order to meet BA customer expectations. *Strong competence to create win-win relationship between the travel agents , corporate clients, cash customers and British Airways through excellent coordination skills. *Daily sales and ticketing report for the branch manager.



Travel Masters

• Amman Governorate, Jordan

• Reservation & Ticketing manager

  • Apr 2008 - Apr 2011

  *Managing the agency ticketing staff. *Negotiate for the best deals on the Airlines and GDS *Assess travel needs of clients and advise / help to make best possible travel arrangements. *Hotel booking through online systems. *Reporting to the G.M of the agency. *Managing the agency ticketing staff. *Negotiate for the best deals on the Airlines and GDS *Assess travel needs of clients and advise / help to make best possible travel arrangements. *Hotel booking through online systems. *Reporting to the G.M of the agency.



Overseas travel Bureau Doha

• Doha, Qatar

• Branch Manager

  • Jan 2005 - Mar 2008

  * New branch in Industrial area has been opened by me and the assistance of my management. * Follow up the activation of different airlines on the IATA of our new branch. * Manage and assist my two branch staff. * Attract cash business/ corporate business for the new branch through sales calls and personal visits. * The branch closed first year on break-even point and we succeeded to increase the branch sales in the second year by 15% comparing to the previous year. * Daily reporting branch sales to the head office. * Monthly Reporting to the General manager about the branch activities. Show less