Experience

Abiroot

• Lebanon
• Marketing Services
• 1 - 100 Employee

• IT Officer

  • Jun 2021 - Present

  - Assisted clients in diagnosing software and hardware issues, ensuring optimal system functionality. - Maintained and optimized hardware performance across the organization. - Ensured consistent network connectivity, minimizing downtime and disruptions. - Regularly updated company software, keeping systems current and secure. - Established as a trusted resource due to exceptional problem-solving skills and technical expertise. - Assisted clients in diagnosing software and hardware issues, ensuring optimal system functionality. - Maintained and optimized hardware performance across the organization. - Ensured consistent network connectivity, minimizing downtime and disruptions. - Regularly updated company software, keeping systems current and secure. - Established as a trusted resource due to exceptional problem-solving skills and technical expertise.



GCS

• Sweden
• Education Administration Programs

• Sales Associate

  • Mar 2020 - Jun 2021

  - Engaged with customers to ascertain specific computer needs. - Skillfully negotiated pricing to optimize sales and ensure customer satisfaction. - Provided post-purchase technical support, ensuring seamless product integration and functionality. - Engaged with customers to ascertain specific computer needs. - Skillfully negotiated pricing to optimize sales and ensure customer satisfaction. - Provided post-purchase technical support, ensuring seamless product integration and functionality.



AYZ Gaming LB

• IT Technician and Supervisor

  • Oct 2017 - Mar 2020

  - Supervised a team of 2 IT Professionals and managed relationships with external vendors. - Oversaw computer systems, hardware and network systems. - Performed regular maintenance and improvement of network servers. - Utilized technical skills to support, build, implement, and improve technology solutions by improving operational efficiency. - Supervised a team of 2 IT Professionals and managed relationships with external vendors. - Oversaw computer systems, hardware and network systems. - Performed regular maintenance and improvement of network servers. - Utilized technical skills to support, build, implement, and improve technology solutions by improving operational efficiency.