Experience

ProsperoHub

• United Kingdom
• Software Development
• 1 - 100 Employee

• Revenue Operations Consultant

  • Apr 2022 - Present

  Edinburgh, Scotland, United Kingdom • Liaising with clients in steering group/workshop sessions to develop a RevOps strategy leveraging the combined CMS, Sales, Marketing, Service & Operations Hub functionality of HubSpot • Scoping and planning the mapping of client processes into HubSpot, making improvement/amendment suggestions to drive an integrated RevOps strategy • Managing the implementation of the client strategy into their HubSpot portal by coordinating ProsperoHub resources • Development of materials to support… Show more • Liaising with clients in steering group/workshop sessions to develop a RevOps strategy leveraging the combined CMS, Sales, Marketing, Service & Operations Hub functionality of HubSpot • Scoping and planning the mapping of client processes into HubSpot, making improvement/amendment suggestions to drive an integrated RevOps strategy • Managing the implementation of the client strategy into their HubSpot portal by coordinating ProsperoHub resources • Development of materials to support client staff usage of the new processes and HubSpot tools • Development and delivery of client training programmes to support the roll-out of HubSpot within the designated staff pool Show less



Zettle by PayPal

• Sweden
• Financial Services
• 200 - 300 Employee

• Senior Business Development Representative

  • Oct 2020 - Mar 2022

  Edinburgh, Scotland, United Kingdom



Direct Business Solutions

• Business Development Executive

  • Mar 2020 - Jul 2020

  Newcastle upon Tyne, United Kingdom - Responsible for generating new qualified leads into sales pipeline through field prospecting - Initial contact and relationship building with prospective clients - Assess markets and identify needs and requirements - Generating demand in the aligned territory through cold calling and warm meetings



Secureworks

• United States
• Computer and Network Security
• 700 & Above Employee

• Business Development Representative

  • Dec 2018 - Feb 2020

  Edinburgh, United Kingdom Secureworks is a global leader in intelligence-driven information security solutions. We help organisations confidently pursue business goals in a digitally-connected world. - New business sales positioning of Secureworks in key markets in the Middle East region - Responsible for generating new qualified leads into sales pipeline through a variety of means - Initiate prospect relationships to enable value driven conversations - Driving prospect interest throughout the early… Show more Secureworks is a global leader in intelligence-driven information security solutions. We help organisations confidently pursue business goals in a digitally-connected world. - New business sales positioning of Secureworks in key markets in the Middle East region - Responsible for generating new qualified leads into sales pipeline through a variety of means - Initiate prospect relationships to enable value driven conversations - Driving prospect interest throughout the early stages of the sales cycle and partnering with field sales on appropriate sales activities to achieve revenue quota objectives - Initiate, maintain and master on-going relationships with prospects, via the phone, email and web, scoping on LinkedIn, attending industry events and also working closely with our Partners - Position and match Secureworks capabilities to each prospect business driver and challenges - Managing a territory across the META region and communicating qualified leads to the different Field Sales Representatives - Initiating and leveraging strategic channel partnerships to gain access to C-suite decision makers - Lead efforts in conjunction with Marketing to create integrated campaigns, uncover market intel and brand company sponsored events to identify new opportunities - Communicate effectively and establish win/win partnership with assigned Field Sales Representatives to drive new business revenues - Serve as the initial point of contact with targeted companies - Work with our channel partners to build account plans and contact strategies - Understand prospect’s business and information security environment Show less



Enterprise

• United States
• Travel Arrangements
• 700 & Above Employee

• Management Assistant

  • Feb 2017 - Dec 2018

  Edinburgh, City of Edinburgh, United Kingdom - Collaborate with management to designing and implementing strategic business plans that expands company’s customer base and ensure its strong presence - Develop and manage a high performing team, continuously raising the bar and managed performance using best performance tools - Assist Branch Manager controlling and running an optimum fleet size - Accompany regional account manager on multiple sales calls - Building and maintain key relationships with internal and external… Show more - Collaborate with management to designing and implementing strategic business plans that expands company’s customer base and ensure its strong presence - Develop and manage a high performing team, continuously raising the bar and managed performance using best performance tools - Assist Branch Manager controlling and running an optimum fleet size - Accompany regional account manager on multiple sales calls - Building and maintain key relationships with internal and external stakeholders including local and national corporate accounts

• Management Trainee

  • Feb 2016 - Jan 2017

  Dundee, United Kingdom - Managed large amounts of incoming calls from customers to take reservations; identified and assessed customers’ needs to achieve satisfaction - Handled customer complaints, provided appropriate solutions and alternatives within set time limits; followed up to ensure resolution - Contributed to the profit of the company by upselling insurance add on products to rental customers - Analysed sales, gross profit and inventory activity - Recognised by senior management for… Show more - Managed large amounts of incoming calls from customers to take reservations; identified and assessed customers’ needs to achieve satisfaction - Handled customer complaints, provided appropriate solutions and alternatives within set time limits; followed up to ensure resolution - Contributed to the profit of the company by upselling insurance add on products to rental customers - Analysed sales, gross profit and inventory activity - Recognised by senior management for exceptional customer service from feedback given by customers



Wunderman

• Advertising Services
• 700 & Above Employee

• Account Executive

  • Oct 2011 - Jul 2013

  Amman, Jordan - Served as the lead point of contact for all customer account management matters ranging from electronics, telecommunications, insurance and FMCG, build and maintain strong, long-lasting client relationships - Collaborated with the creative team to map out of strategies for clients, defined messages and ensured consistent brand visibility - Communicated with clients at a senior level to resolve issues and inquiries - Generated innovative ideas to support customers and boost brand… Show more - Served as the lead point of contact for all customer account management matters ranging from electronics, telecommunications, insurance and FMCG, build and maintain strong, long-lasting client relationships - Collaborated with the creative team to map out of strategies for clients, defined messages and ensured consistent brand visibility - Communicated with clients at a senior level to resolve issues and inquiries - Generated innovative ideas to support customers and boost brand awareness - Coordinated meetings with team members to ensure all stakeholders were on board - Utilised communication and negotiation skills to generate new accounts - Assisted Clients in managing budgets Show less