Rameez Din
Project/Implementation Consultant at MCS Rental Software- Claim this Profile
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Miriam Warcup
Rameez is always friendly, responsive and no request is too complex for him. He is very talented at helping find tailor made solutions to resolve my needs and is always a pleasure to work with. Thank you for all your hard work in helping to grow Easybox Self Storage!
Nick Poole
Rameez has been by far and away the best support person I have come across, not just for Space Manager, but in any category of software support. He really listens to understand the clients situation and requirements and then works at incredible speed and accuracy to implement changes. He is also very responsive to making tailored amends to how we use Space Manager and is proactive in finding solutions to make our experience of the software as good as possible. It's a pleasure to work with someone who has a great personality and endless patience! Top marks Rameez, it's great to work with you!
Miriam Warcup
Rameez is always friendly, responsive and no request is too complex for him. He is very talented at helping find tailor made solutions to resolve my needs and is always a pleasure to work with. Thank you for all your hard work in helping to grow Easybox Self Storage!
Nick Poole
Rameez has been by far and away the best support person I have come across, not just for Space Manager, but in any category of software support. He really listens to understand the clients situation and requirements and then works at incredible speed and accuracy to implement changes. He is also very responsive to making tailored amends to how we use Space Manager and is proactive in finding solutions to make our experience of the software as good as possible. It's a pleasure to work with someone who has a great personality and endless patience! Top marks Rameez, it's great to work with you!
Miriam Warcup
Rameez is always friendly, responsive and no request is too complex for him. He is very talented at helping find tailor made solutions to resolve my needs and is always a pleasure to work with. Thank you for all your hard work in helping to grow Easybox Self Storage!
Nick Poole
Rameez has been by far and away the best support person I have come across, not just for Space Manager, but in any category of software support. He really listens to understand the clients situation and requirements and then works at incredible speed and accuracy to implement changes. He is also very responsive to making tailored amends to how we use Space Manager and is proactive in finding solutions to make our experience of the software as good as possible. It's a pleasure to work with someone who has a great personality and endless patience! Top marks Rameez, it's great to work with you!
Miriam Warcup
Rameez is always friendly, responsive and no request is too complex for him. He is very talented at helping find tailor made solutions to resolve my needs and is always a pleasure to work with. Thank you for all your hard work in helping to grow Easybox Self Storage!
Nick Poole
Rameez has been by far and away the best support person I have come across, not just for Space Manager, but in any category of software support. He really listens to understand the clients situation and requirements and then works at incredible speed and accuracy to implement changes. He is also very responsive to making tailored amends to how we use Space Manager and is proactive in finding solutions to make our experience of the software as good as possible. It's a pleasure to work with someone who has a great personality and endless patience! Top marks Rameez, it's great to work with you!
Experience
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MCS Rental Software
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United Kingdom
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Software Development
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1 - 100 Employee
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Project/Implementation Consultant
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Aug 2020 - Present
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RADical Systems (UK) Limited
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United Kingdom
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Software Development
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1 - 100 Employee
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Support Supervisor
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Feb 2018 - Aug 2020
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German Application Support Engineer
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Jan 2014 - Feb 2018
1st Line Support Engineer at a well established, successful, friendly business in Guildford that supplies and develops a bespoke software package for a niche UK and International market.Role:The primary responsibility of the position is to assist our customers with program support. This is mostly dealing with general queries on the day to day use of the program as well as technical queries in the following areas:• the set-up and maintenance of the program• interfaces to other programs that the customer may be using• back-upsAdditional duties include:• creating bespoke reports using the SQL database query language and Report Builder• writing and maintaining bespoke XML jobs• giving demonstrations of the programs key features to potential customers• demonstrating advanced features to existing customers• attending trade shows and conferences• translation of the program into German• translation of the instruction manuals, management reports and other documents into German• translation of the website into GermanI also interact with customers in a professional, courteous and timely manner. Customer contact is mostly in the form of a telephone conversation or email but does sometimes require on-site visits which may be overseas (So far attended to clients in England, Germany & Netherlands). Show less
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LOVEFiLM
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United Kingdom
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Entertainment Providers
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100 - 200 Employee
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German Technical Support Representative
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Dec 2012 - Dec 2013
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TTEC
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United States
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Outsourcing and Offshoring Consulting
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700 & Above Employee
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German Technical Support Representative
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Nov 2011 - Dec 2012
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Historic Royal Palaces
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United Kingdom
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Museums, Historical Sites, and Zoos
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400 - 500 Employee
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Travel Trade Intern
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Jul 2011 - Aug 2011
Completed a 6 week internship. Please see CV for description and experiences gained. Completed a 6 week internship. Please see CV for description and experiences gained.
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Education
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2007 - 2011
The Nottingham Trent University
BA Modern Languages, Linguistics and German -
2004 - 2006
TCCE
A-Levels, German, Mathematics, ICT -
1999 - 2004
Gymnasium Farmsen
GCSE's, English, German, French, Physics, Biology, Chemistry, Mathematics, Physical Education, Ethics, Art,
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