Information Technology Administrator

• Oct 2021 - Present

• Manage Installing, configuring, and maintaining servers and networks. • Responsible for Implementation and administration of Active Directory, DHCP and File Server. • Upgrading, installing and configuring new hardware and software to meet company objectives. • Implementing security protocols and procedures to prevent potential threats. • Hands-on experience with Cisco Routers, Switches and Firewalls. • Responsible for Setting up user accounts, permissions, and passwords. • Ensure to Block web/application access. • Understanding of virtualization technologies (VMware ESXi host and Hyper-V) • Hands on experience to define multiple virtual servers on a single host machine. • Responsible to ensure Virtualize Windows servers, and firewall and connecting them to networks. • Have experience of VOIP system and Call Center environment. • Documenting processes, as well as backing up data. • Supervising and mentoring IT department employees, as well as providing IT support. • Can communicates with Vendors and US IT firms for support and configuration of Software and Portals. • IT equipment Inventory Management. Show less

Assistant Manager IT

• Apr 2022 - Aug 2022

Creation and Organizing the IT department from root level by making and implementing the SOPs. Design & Deployment of IT and Network infrastructure from scratch. Configuring AD, Switches, RDS, application publishing for data security. Leading the procurement process of IT equipment. Organizing the IT inventory. Mikrotik firewall (LAN/WAN/TRAFFIC SHAPER/NAT RULES/VPN/DHCP/ etc.) Creation and Organizing the IT department from root level by making and implementing the SOPs. Design & Deployment of IT and Network infrastructure from scratch. Configuring AD, Switches, RDS, application publishing for data security. Leading the procurement process of IT equipment. Organizing the IT inventory. Mikrotik firewall (LAN/WAN/TRAFFIC SHAPER/NAT RULES/VPN/DHCP/ etc.)

System Support Officer

• Mar 2018 - Apr 2022

Oracle based software called HMIS ~Health Management Information System~ (Installation, Troubleshooting) Kaspersky Antivirus Server Management Installation and Management of PACS and DICOM Servers Working on Dell VRTX, Blade Servers Installation and Management of AD Server 2012R2, Image Server, Firewall, Elastix, File Server on Citrix. Network Management and Configuration of Switch (Distribution, Access D-Link DS-151028 ,1210 etc), Full Network Rack. Management & troubleshooting of printers by contacting external services providers. To attend, solve and maintain complaint register for prompt rectification of MIS related problems faced by the employees. To monitoring and maintaining computer systems and networks. Conduct daily network backup operations Stock management of consumable items i.e. tonners, keyboards, mouse etc. Expertise to train staff on new technologies. Show less

System Support Engineer

• Oct 2015 - Mar 2018

Manage and monitor all installed systems and infrastructure Install, configure, test and maintain operating systems, application software and system management tools Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes. Provide 2nd and 3rd level support Installation and maintenance of TMG (Threat Management Gateway) ISA Server Installation and maintenance of Bandwidth Splitter Installation and maintenance of HTTP, FTP, File and Print Server Handling and management Video Surveillance through CCTV Camera Administration and implementation of network equipment’s/ devices for the organization Configuration & Troubleshooting of Devices. Maintain Connectivity and Network Security Show less

Assistant Network Administrator

• Mar 2015 - Oct 2015

 Administration and implementation of network equipment’s/ devices for the organization  Configuration & Troubleshooting of Devices.  Managing users through Cisco ACS server using Tacacs+ server.  Ensure Site-2-to-Site VPN connectivity between Site Campus to Main Campus  Maintain Connectivity and Network Security  Managing VLAN ,VTP etc  Administration and implementation of network equipment’s/ devices for the organization  Configuration & Troubleshooting of Devices.  Managing users through Cisco ACS server using Tacacs+ server.  Ensure Site-2-to-Site VPN connectivity between Site Campus to Main Campus  Maintain Connectivity and Network Security  Managing VLAN ,VTP etc

Network Technical Assistant

• May 2014 - Nov 2014